JD Power reliability study - just in!

[Mica3SGT]

Nameplate Rankings

Lexus - 139 PP100
Porsche - 149 PP100
Lincoln - 151 PP100
Buick - 163 PP100
Cadillac - 175 PP100
Infiniti - 178 PP100
Toyota - 194 PP100
Mercury - 195 PP100
Honda - 201 PP100
Acura - 203 PP100
BMW - 225 PP100
Ford - 231 PP100
Chevrolet - 232 PP100
Chrysler - 235 PP100
Industry Average: 237 PP100
Saturn - 240 PP100
Oldsmobile - 242 PP100
GMC - 245 PP100
Pontiac - 245 PP100
Mazda - 252 PP100
Hyundai - 260 PP100
Subaru - 260 PP100
Volvo - 268 PP100
Jaguar - 268 PP100
Dodge - 273 PP100
Nissan - 275 PP100
Mitsubishi - 278 PP100
Mercedes-Benz - 283 PP100
Saab - 286 PP100
Jeep - 289 PP100
Suzuki - 292 PP100
Audi - 312 PP100
Daewoo - 318 PP100
Isuzu - 331 PP100
Volkswagen - 335 PP100
Mini - 383 PP100
Land Rover - 395 PP100
Kia - 397 PP100

Source: J.D. Power and Associates 2005 Vehicle Dependability Study
Overall improvements over last year + 14% - Hyundai had the biggest gain. Miata achieved best in sports car segment, Corolla tops in economy car segment. GM\'s had improved gains in reliability in Buick and Cadillac. Porsche was no surprise. I was disappointed by Mazda\'s mid pack results.

[dredd2099]

lol
most of the luxury nameplates are still high up

hyundai is comin up fast in quality everywhere
wouldnt mind that new sonata too

[billyfo]

MB is the almost place last for those luxury brand, just ahead of Land Rover and Saab.:zzz

but quite surprise Mini way below its parent company BMW

[TheProfessor]

How can Ford be ahead of Mazda and Volvo :sarc

Is Toyota slipping a bit?

[iconicrocket]

OMFG, Mazda is below GM, Cadillac and Pontiac!

Possibly the RX-8\'s rotary dragging down the rating?

[Spyder01]

Its a US study....there are a bunch of dumb pplz that ONLY trust US cars down there...take a drive to some of the smaller towns, you won\'t even find a mazda dealership anywhere let alone any mazdas in town anywhere...

[Shat2]

Originally posted by Spyder01


Its a US study....there are a bunch of dumb pplz that ONLY trust US cars down there...take a drive to some of the smaller towns, you won\'t even find a mazda dealership anywhere let alone any mazdas in town anywhere...
thats true. eh. Americans need big ugly cars to fit their big fat arses :D
(no offense if ur american, and not fat) :p

[civiclad]

Originally posted by Shat2



Originally posted by Spyder01


Its a US study....there are a bunch of dumb pplz that ONLY trust US cars down there...take a drive to some of the smaller towns, you won\'t even find a mazda dealership anywhere let alone any mazdas in town anywhere...
thats true. eh. Americans need big ugly cars to fit their big fat arses :D
(no offense if ur american, and not fat) :p

This is such a retarded response.

Back to the original post, most people say, \"anything that comes from Japan gotta be good.\" This is not necessarily the case. I sure hope the NA manufacturers continue to improve their reliability.

[malam]

Who has these guys from JD been talking to ?? Certainly not to guys from Toronto Mazda3 Club !

[nifty6]

Originally posted by Spyder01


Its a US study....there are a bunch of dumb pplz that ONLY trust US cars down there...take a drive to some of the smaller towns, you won\'t even find a mazda dealership anywhere let alone any mazdas in town anywhere...


Just spent 3 and a half weeks on the road through the U.S. From here to Florida and back through a number of states I only saw about 12 M3, 10 M6, 5 RX8, 3 Tributes, 0 MPV, No dealers. I can drive from Newmarket to Toronto and see about 4 M3. Can\'t figure out where they are selling the Mazdas?

[ds2chan]

Originally posted by nifty6
Just spent 3 and a half weeks on the road through the U.S. From here to Florida and back through a number of states I only saw about 12 M3, 10 M6, 5 RX8, 3 Tributes, 0 MPV, No dealers. I can drive from Newmarket to Toronto and see about 4 M3. Can\'t figure out where they are selling the Mazdas?

lol.. I like how you have specific numbers.. no rounding for you.. :p

[firstmazda]

Originally posted by Mica3SGT


Nameplate Rankings

Mazda - 252 PP100
Source: J.D. Power and Associates 2005 Vehicle Dependability Study

what do these numbers mean?

[Mica3SGT]

The incidence of repairs - survey of quality - less defects/100 vehicles gives higher score (and customer satisfaction). JD Power is the definitive third party monitoring agency on vehicle manufacturers. Companies like Mazda rely on this data as it sways consumer confidence and reflects gaps in product build quality. Ford used to say \"Quality is Job 1\" as a reference to how important less shop time is required to fix production problems - avoiding potential recalls.

Lexus leads the way once again (love the new is350)in this survey. That\'s why cost is not a consideration in luxury brands having a great JD Power score as quality demands the premium.

[akherad]

How do they gather those informations? is it North America? or US or Global?