I need a new Dealership to deal with
Ok heres the story, I have had numerous problems with my 3 (i will explain later) and have been dealing with Erin Mills Mazda since i bought my car 2 yrs ago. I came to know the Service manager and another employee from the service desk, from the numerous visits lol. I got excelent service for the most part. Recently starting about 6 months ago I came in with problems (sometimes TSB\\\'s in hand) and they would keep pushing it back, so about 2 months ago they said they would get me a loaner car and get every single thing wrong with the car fixed (i thought great!). So i call em about a month ago and they both say that they have no loaners available since there are two cars wiht transmisions/engines being replaced for the 3rd time in a row, plus the other short term loanouts, so its gonna be another 2-3 weeks (again no problem really), so I call today and ask for either the Manger or this particular service individual, and the guy I spoke to said that they don\\\'t work there anymore! F%C^*&%$#%^&%$%%^$%&^%M%$%#^%$%^$F%$*% &$%*$%*%$*&%$$% Ok so i ask is there anyone in charge, they just say, no they didnt find anyone yet, im like ok is there a work order for my car, and he says theres nothing on file! Another F%C^*&%$#%^&%$%%^$%&^%M%$%#^%$%^$F%$*% &$%*$%*%$*&%$$%. Ok so Im gonna relax and forget about all the time wasted and look for someone to take me in lol. (there are a couple of mazda ppl on here that work for dealers right)
2004 MZ3 GS BD:11/03 Car has about 69k on it right now
OK now with the problems that I have
1 Engine Vibration/ No. 3 Engine Mount Rubber Broken (TSB)
Verified with the dealer....intermittent shaking at idle
2 Drive Belt Tensioner Pulley (TSB)
Verified with the dealer....screetching/whining in the mornings/throughout the day (now im noticing rust dust all over my belts/pullies!!!!!!!!)
3 Driveshaft Click Noise (TSB)
Verified with the dealer....99.99% of the time when i start up in first/reverse i get a click click from the front
4 Front Door Rattle (TSB)
Verified with the dealer....this ones an easy one
5 Trunk Lid Difficult to Open (TSB)
Verified with the dealer....trunk pops up maybe 1/2 a cm then when closed. i use my trunk maybe at least 2-3 times daily and 1 its annoying 2 im noticing scratches 3 i hate having to clean my fingers everytime i open the trunk!
6 Carpet
Verified with the dealer....even though its a wear and tear item it was already replaced once (car had about 25k on it) and its ripping again (started 2-3 months after replacement), they were supposed to replace again, since now i have big worn in holes! (again this is a common problem as both of their loaner 3\\\'s had this replaced, twice on one and once on the other, and mazda will do it under warranty!)
7 Exhaust - O2 Sensors/Cat. Converter
Verified with the dealer....about a year ago i had the cell come on and it was fuel pump and an o2 sensor (header one), they replaced the fuel pump and tried doing the os sensor but it was fused to the header and they tried taking it off but it didnt budge, so they said no cell returned and if there are any problems to call them and they would order a new header and 02 sensor. My exhaust has smelled bad for about a year and now even in winter most of the time i have to put my ac on recirculate because the cat smells bad of sulfur (it could be a gonner too now after all this time, its probably fouled up)
Now who on here that works as a mechanic/service desk @mazda can help me????? I really dont want to go through explaing this to the service desk at a new dealership and have the idiot look at confused without a clue of what to do. So anyone know of anyone that has treated them well???
Im in Mississauga BTW and wouldnt mind going out to dealerships further away as long as it can be done in one shot (exchange for a loaner for how long it takes to repair everything)
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