Good to hear Phil. I don't think I'm getting new panels tho...
DumpInfo/Diego: I don't know what's hotter? Your RX8 rims or your girl in your avatar?
2004 Mazda3 Sport GT|Winning Blue| OG 2.3L @ 450,000 km & counting
Actually, I have seen several Silvers and Whites with rust that was worse than others.
Aint want no Rustbuckets Here!!!
Picked up my car this morning from BMC Auto and I noticed right away the bubbling on the B-pillar was not fixed. They told me that Avante Mazda would not authorize them to fix the doors...
The rust in the rear wheel wells was fixed although they said it will come back in a year or two.
I guess this is it. Just going to enjoy the car before it rusts away.
This is so sad. It reminds me so much of the cars from 70s. You would think after all this time, there would be improvements? Obviosuly not.
It does suck and its unfortunate Mazda is not willing to make amends with its customers for this mistake. But I'm so tired of bitching on a forum. The best way to hurt them is to not buy another one.
I have already, believe me I have. And when you are in Customer Service, word does and will get around.
ugh I just spend 20 mins on the phone with some a-hole from mazda canada about my RETURNING rust. He was SO RUDE!!! They really don't do anything when you call there, they just say 'bring it to the dealer blahh blahh'.... what are they good for if the dealer is just gonna take care of every issue?
Supposedly it's up to the regional managers at mazda canada to determine whether the car gets fixed or not. Not mazda canada itself.
Anyway he wouldn't let me talk to anyone else, kept interrupting me, was talking very aggressively to me (like raising his voice to me???? wtf???) I was pissed. He told me to email them if I wanted to escalate the issue. I'm like, right email you.. then what, get a generic response to take my car to the dealer?
Well for anyone who actually wants to try it, this supposed "escalation email' is mciep@mazda.ca. (It's probably fake...)
I called back again and got someone a little more helpful, but ultimately it's up to this hot shot regional manager to decide. I think I have a valid argument, considering my car has been in 3 TIMES since January, I've spent more than enough money on rental cars, and after all that it's coming back again, pretty sure I'm entitled to new panels... I'm gonna keep fighting this until they replace every single one.
This thread really has a way of instilling fear in me. I'm seriously considering trading in my 05 for the '10... but I hate that smiley face
2011 Mazda 3 GT Black Mica
NO MORE Mazdas for me. Not after this fiasco and BS from the so called Head Office