Just a quick update for you:
Tiffany started with our Service Team on Monday. She's doing a fantastic job and we're definitely keeping her busy. If you need any help from her, give her a call. I'm sure she'd be happy to help. (By the way, she does read the forums on a regular basis).
Next week we're upgrading our computer systems so that we can be more efficient and more service oriented. Computerized technician dispatching and Electronic Repair Orders are a couple of components that will help us deliver a better experience to everybody.
I finalised the plans for our new building last week and we have submitted them to the Town of Oakville for final approval. We are striving to be into our new digs in the Spring. We have included a special hoist for lowered or modified vehicles (so we don't have to use an alignment rack).
Sorry I missed you all at MOTM, but I hope to get out to more events in the next few months.
We have some more positive changes on the way....Stay tuned
Thanks for all your support and positive feedback. Don't hesitate to call or email me if you need anything.
J
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Jason
Dealer Principal
Oakville Mazda