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Thread: Official 'smoking turbo' response from Mazda

  1. #51
    Jr Member zoomzoom33's Avatar
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    Default Re: Official 'smoking turbo' response from Mazda

    Had my turbo replace about 2 months ago along with my timing chain. There was nothing in terms of TSB that the dealer knew of. My car still burns oil but no smoke, got to get it back in again....
    2007 mazdaspeed 3 -True Red.. Gone but not forgotten. Current 2013 Pearl white speed 3 w/tech. pkg.

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    Default Re: Official 'smoking turbo' response from Mazda

    I got a recall notice a few weeks ago for the problem. You should take it in.

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    Default Re: Official 'smoking turbo' response from Mazda

    May 2011

    RE: 2007-2009 CX-7, 2007-2008 Mazdaspeed3, 2006-2007 Mazdaspeed6
    Heavy White Smoke from Exhaust Tail Pipe - Warranty Extension Program
    Special Service Program SSP84

    Dear Mazda Owner:

    Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the
    warranty coverage for the specific repair of heavy white smoke from exhaust tail pipe(s) concern, on
    certain 2007-2009 CX-7 vehicles produced from February 28, 2006 through July 1, 2008, and 2007-
    2008 Mazdaspeed3 vehicles produced from July 13, 2006 through June 23, 2008, and 2006-2007
    Mazdaspeed6 vehicles produced from August 4, 2005 through June 26, 2007.

    The warranty coverage for the specific repair is extended to 7 years (84 months) from the original
    warranty start date, with a 140,000 kilometer limitation.
    If you are a recipient of this notice, your vehicle is included in this program.

    What is the problem?
    Certain vehicles may exhibit white smoke from the exhaust tail pipe(s) after long idle periods or while
    driving at low speeds in heavy traffic.

    It is possible that the white smoke may be caused by the factors as described below.
    a) The engine oil, lubricating the turbo charger bearing, may be excessive. When the internal
    pressure of crankcase is higher than the exhaust pressure during idling, it is possible that the
    engine oil may leak into the exhaust side of the turbine. The engine oil may be accumulated and
    heated inside the exhaust pipe, producing white smoke.
    b) The engine oil viscosity is low due to oil dilution with fuel caused by insufficient oil change(s).
    c) Low viscosity engine oil is used (lower than 5W-30).

    What should you do?
    If your vehicle experiences this symptom, please make an appointment with a Mazda dealer to
    have the vehicle inspected. Your dealer will inspect the vehicle to verify the causal factor of white
    smoke. If the white smoke is caused by the factor of a) above, your dealer will install a ventilation
    kit or replace the turbo charger free of charge, during the terms of this warranty extension
    program.

    If the white smoke is caused by the above factor b) poor maintenance, or c) inappropriate engine oil,
    this warranty extension program is not applicable.

    If your vehicle is functioning normally, there is no need to contact your dealer. We suggest keeping
    this letter with the vehicle’s warranty information booklet for future reference.

    Page -2-

    What if you have already paid for the repair?
    If you have already paid for the applicable inspection, repair or part replacement due to white
    smoke from exhaust tail pipe caused by the engine oil leak from turbo charger, you may be
    eligible for reimbursement of reasonable repair expenses based on Mazda’s repair standards.
    Please contact your local Mazda Dealership to receive a reimbursement request form.

    Where is the closest Mazda dealer?
    To locate your nearest Mazda dealer, visit our web site and try our “Find a Dealer” feature located
    at www.mazda.ca or consult your local yellow pages.

    Moved or no longer own this vehicle?
    If you have moved or no longer own your vehicle, please complete the enclosed prepaid
    Information Change Card as soon as possible. This enables us to update our records and notify the
    current owner. If you are a vehicle lessor receiving this notice, please take steps to ensure that this
    notice is forwarded to the lessee.

    Still have questions?
    If you have any questions regarding this program, please contact our Customer Assistance Center
    at 1-800-263-4680.
    We actively work to improve our products and search for solutions to improve your ownership
    experience. Please accept our apologies for any inconvenience this program may have caused
    you.

    Sincerely,

    MAZDA CANADA INC.
    2005 Mazda3 SP23 hatchback (auto)
    2016 Mazda3 Sport GT (auto)

  4. #54
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    Default Re: Official 'smoking turbo' response from Mazda

    2007-2008MY
    Mazdaspeed3

    JM1 BK34L* 71 604680 – 774164
    JM1 BK34L* 81 124075 – 184211
    JM1 BK34L* 81 774441 – 823174

    From July 13, 2006
    through June 23, 2008

    Ventilation Set L3Y2-13-S80B For Mazdaspeed3
    Oil Filler Cap LF01-10-250 When necessary

  5. #55
    Newbie Speed_Demon's Avatar
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    Default Re: Official 'smoking turbo' response from Mazda

    I just brought my vehicle to Ajax Mazda and they did the Turbo 'recall/fix' on Saturday. They also must have removed the battery connectors cause everything was reset in the car....
    '07 TR MazdaSpeed3
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  6. #56
    Member breakfasteatre's Avatar
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    Default Re: Official 'smoking turbo' response from Mazda

    no problems with the cobb intake?
    Oh damn, that sucks. Oh well, I stopped reading the Speed section because according to certain people only speed owners are allowed to even look at that section.

  7. #57
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    Default Re: Official 'smoking turbo' response from Mazda

    Quote Originally Posted by Speed_Demon View Post
    I just brought my vehicle to Ajax Mazda and they did the Turbo 'recall/fix' on Saturday. They also must have removed the battery connectors cause everything was reset in the car....
    they have to remove the battery to get to the inlet pipe

  8. #58
    Sr Member rzapata's Avatar
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    Default Re: Official 'smoking turbo' response from Mazda

    Quote Originally Posted by TheMAN View Post
    2007-2008MY
    Mazdaspeed3

    JM1 BK34L* 71 604680 – 774164
    JM1 BK34L* 81 124075 – 184211
    JM1 BK34L* 81 774441 – 823174

    From July 13, 2006
    through June 23, 2008

    Ventilation Set L3Y2-13-S80B For Mazdaspeed3
    Oil Filler Cap LF01-10-250 When necessary
    Saw this posting again.. I checked and noticed that my vin is within those range mentioned by TheMAN... Would I be able to get Mazda to replace what needs to be replaced even though I'm not seeing any white smoke or whatnot??? Just a preventative measure I suppose...

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    Default Re: Official 'smoking turbo' response from Mazda

    did you even read the letter I posted?

  10. #60
    Sr Member rzapata's Avatar
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    Default Re: Official 'smoking turbo' response from Mazda

    Quote Originally Posted by TheMAN View Post
    did you even read the letter I posted?
    Yes, read it.. But apparently I was reading it half asleep last night.. Read it again and, got the answer. Thanks for the post by the way!

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    Default Re: Official 'smoking turbo' response from Mazda

    Quote Originally Posted by TheMAN View Post
    they have to remove the battery to get to the inlet pipe
    Ahh, cool. Thx.

  12. #62
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    Default Re: Official 'smoking turbo' response from Mazda

    Sorry for bringing back up an old thread - Would I have received that letter posted by TheMAN? Or would that be something in Mazda's system?
    2008 True Red MazdaSpeed 3
    2012 CWP Mazda 3 SkyActiv

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    Default Re: Official 'smoking turbo' response from Mazda

    Getting this issue now at 78000km on my 07 MS3
    So dealers are aware of this and will fix this issue?

    Do I have to flash back to stock map with my AP before going back?
    1994 Mazda MX-6 Mystere - SOLD
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    BYE MAZDA


  14. #64
    Moderator Mr Wilson's Avatar
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    Default Re: Official 'smoking turbo' response from Mazda

    Yes to both.

    Just make sure it smokes for them when you take it in.
    0.000212524463 gigawatts

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    Default Re: Official 'smoking turbo' response from Mazda

    Quote Originally Posted by Mr Wilson View Post
    Yes to both.

    Just make sure it smokes for them when you take it in.

    That's harder to control, lol

    Do they give a shit if I have other mod on? CAI, TIP and TP.
    I haven't go back to dealer for service for years.

  16. #66
    Moderator Mr Wilson's Avatar
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    Default Re: Official 'smoking turbo' response from Mazda

    The dealer I went to in London was great and even with mods I didn't have an issue....granted this was also right after Mazda extended the turbo warranty. Keep a camera with you take video if you can along with your plates (to prove its your car), if it is not doing it all the time.

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    Member mikey32235's Avatar
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    Default Re: Official 'smoking turbo' response from Mazda

    my 08ms3 has only 78000km and it smokes when it idles for about 1 min. wtf! i just had my oil changed at the dealer too. my warranty expires at 80k or december. will they cover the turbo?

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    Default Re: Official 'smoking turbo' response from Mazda

    Quote Originally Posted by mikey32235 View Post
    my 08ms3 has only 78000km and it smokes when it idles for about 1 min. wtf! i just had my oil changed at the dealer too. my warranty expires at 80k or december. will they cover the turbo?
    Go ask them. Take the bulletin with you.
    Quote Originally Posted by Peter View Post
    There's room it's just really tight I had the same issue play with it a little and it will work
    Quote Originally Posted by horto View Post
    that's what she said...

  19. #69
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    Default Re: Official 'smoking turbo' response from Mazda

    better yet. sell you car and call it the day bro.

  20. #70
    Moderator Mr Wilson's Avatar
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    Default Re: Official 'smoking turbo' response from Mazda

    Quote Originally Posted by mikey32235 View Post
    my 08ms3 has only 78000km and it smokes when it idles for about 1 min. wtf! i just had my oil changed at the dealer too. my warranty expires at 80k or december. will they cover the turbo?
    Turbo warranty was extended to 140,000 (or was it 120?) and 7 years. Was it actually smoke or steam? If the turbo is smoking you'd be unable to see cars behind you.

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    Default Re: Official 'smoking turbo' response from Mazda

    Quote Originally Posted by mikey32235 View Post
    my 08ms3 has only 78000km and it smokes when it idles for about 1 min. wtf! i just had my oil changed at the dealer too. my warranty expires at 80k or december. will they cover the turbo?
    Your covered, I had my turbo replaced by Mazda and I had roughly the same KM on my car when it started smoking. I took mine to QEW Mazda at the time. I agree with Mr.Wilson make sure it's smoking, when mine was smoking it SMOKED big time.. I mean you could see the smoke cloud moving with the wind down the street. Put it this way if it's smoking for real it will drift several 100ft.. if it's just steam it will not drift as far and it will dissipate as the car warms up.

    Mr.Wilson - It was 120KM originally I was told.
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    Default Re: Official 'smoking turbo' response from Mazda

    Is your car stock?

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    Default Re: Official 'smoking turbo' response from Mazda

    My car wasn't stock when I had the smoking turbo.. although I only had a TIH and SRI, RMM at the time. QEW Mazda didn't say a word about the mods.

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    Default Re: Official 'smoking turbo' response from Mazda

    Quote Originally Posted by Turok View Post
    My car wasn't stock when I had the smoking turbo.. although I only had a TIH and SRI, RMM at the time. QEW Mazda didn't say a word about the mods.
    Good, but those arent exhuast mod.
    I imagine someone has DP, or TP or cbe will have more trouble getting the warranty honor.

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    Default Re: Official 'smoking turbo' response from Mazda

    Possibly, but the TIH is connected to the turbo which they could give you crap about. Even though it really wouldn't do any harm.

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