I have an 05 Mazda 3 with about 110 km on it, I first took it to Toronto Mazda and the manager there took a pictures of the rust and said he would call me when he gets an answer from Mazda Canada. So I waited for a month or so and no calls from him. Then I Go to Mazda Avante and Ted looks at the car and takes pictures and says the car has had a rear end collision before and the rear wheel wells won’t be covered but the doors would be; now this was about 3 months ago. So he told me that I should come back at end of March, since the car could still rust further and... Keeping in mind that my warrantee ends mid April. So I trusted him that he would get my car fixed.
Then I went back to him about 2 weeks ago and he told me to go to their body shop to get some pictures taken of it and then sent to him and he would send it to Mazda Canada. Since then I have called him twice and first time he said he hasn’t got an answer from Mazda Canada, Second time I call ( Yesterday ) he says that he sent my car photos and a couple of other cars with the same rusting problem and they got approved and still no answer about my car.
I'm now worried that they don’t want to spend the money to fix my car and are trying pull this as long as they have to till I run out of warrantee.
But again I took my car in before the warrantee had ended and it shouldn’t be my fault that they are taking so long to get this going, am I right or am I Right? haha
I'm really pissed off at them, any advice or comments?
Thanks
Car estimated at about $3000 for the fix.