I have a 2011 Mazda 3 hatch with the 2.5. I've always gone to the dealer for service especially while my car was still under warranty. Warranty expired last year but since I've always had a good experience with the dealer's service department, I kept going there for service.
Two weeks ago they contacted me for my regularly scheduled service, it was the 96K service this time which is an oil change and a brake service. Basically for the brake service they explained they will take the brakes apart, clean it, lube it up and reassemble (at least that's what I remember them saying). I agreed to get it done. I was not thrilled about the expense but I plan on using the car for a few more years so I thought it's worth it especially with the brake job. They recommended a fuel service also and to replace the serpentine belt but I was on a budget so I told them I will do it next time.
I keep all my old receipts and for some reason I decided to look at them tonight. It turns out my brakes were replaced in March of this year. I completely forgot about it. They have ALL my service records so they know about the new brakes but they still recommended a brake job as part of the service knowing full well that they just replaced it in March, merely 8 months ago. I put in about 12 or 13,000 kms per year, very low mileage and I drive mostly around the GTA. The car is certainly not used in unusually rough conditions. I'm no mechanic but I don't think the brake job was necessary at all. I feel ripped off. I will write an email to the service manager to tell him/her about this. Am I missing something here or am I right to be upset? Should I ask for my money back for the unnecessary brake service?