Results 1 to 3 of 3

Thread: Leggat Mazda in Burlington (dont go there)

  1. #1
    Noob
    Join Date
    Jan 2011
    Posts
    1
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)

    Default Leggat Mazda in Burlington (dont go there)

    Hi everyone, I don't usually post but I'm really pissed off here at Leggat. I've got the feedback below posted on google reviews as well. Please let me know if there's anyone you trust in Oakville/Burlington area.

    worst customer service ever. I had 120k service quoted for $233 by Jena Cann which I scheduled. I showed up as scheduled. They said jena Cann made a mistake on the quote even though it was crystal clear in the email what she quoted and at what price. Service rep Ashley tells me it should actually be 250. I agree since I already cancelled my appointment at budds and have no other options. Manager Kevin shows up and says everyone made a mistake and price should be 380 and wont honour any previous quotes and cant give me any discounts even though its their fault. wasted my Saturday and left me feeling terribly upset. terrible customer service. dont come here unless you want to be scammed. what a joke.

  2. #2
    Newbie LiviuTincu's Avatar
    Join Date
    Nov 2010
    Posts
    235
    Thanks
    0
    Thanked 22 Times in 18 Posts
    Mentioned
    5 Post(s)
    Tagged
    0 Thread(s)

    Default Re: Leggat Mazda in Burlington (dont go there)

    Quote Originally Posted by thepolarbear View Post
    Hi everyone, I don't usually post but I'm really pissed off here at Leggat. I've got the feedback below posted on google reviews as well. Please let me know if there's anyone you trust in Oakville/Burlington area.

    worst customer service ever. I had 120k service quoted for $233 by Jena Cann which I scheduled. I showed up as scheduled. They said jena Cann made a mistake on the quote even though it was crystal clear in the email what she quoted and at what price. Service rep Ashley tells me it should actually be 250. I agree since I already cancelled my appointment at budds and have no other options. Manager Kevin shows up and says everyone made a mistake and price should be 380 and wont honour any previous quotes and cant give me any discounts even though its their fault. wasted my Saturday and left me feeling terribly upset. terrible customer service. dont come here unless you want to be scammed. what a joke.
    You can file a complaint to government agency, forgot the name.

    Sent from my Moto G4+ using Tapatalk

  3. #3
    Newbie shawnmcw's Avatar
    Join Date
    May 2017
    Location
    Mississauga
    Posts
    118
    Thanks
    4
    Thanked 19 Times in 19 Posts
    Mentioned
    29 Post(s)
    Tagged
    0 Thread(s)

    Default Re: Leggat Mazda in Burlington (dont go there)

    although it might be a little further than ideal for you i've been going to Achilles Mazda in Milton, so far i have no complaints on their service.

Similar Threads

  1. Burlington Mazda
    By mavr1ck in forum Dealership Experience
    Replies: 15
    Last Post: 12-11-2010, 12:23 PM
  2. First Oil change done at Burlington Mazda
    By mavr1ck in forum Shop/Service Reviews
    Replies: 4
    Last Post: 10-11-2009, 09:21 AM
  3. My experience at Burlington Mazda
    By TheBigSnout in forum Dealership Experience
    Replies: 19
    Last Post: 03-04-2009, 11:32 PM
  4. Burlington Mazda
    By dentinger in forum Dealership Experience
    Replies: 3
    Last Post: 09-10-2007, 07:02 PM
  5. Two Thumbs up for Burlington Mazda
    By CoolColombian in forum Dealership Experience
    Replies: 0
    Last Post: 01-25-2007, 10:03 AM

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •