Hey all,
I got new tires installed by a reputable dealer.
Got the tires on last Saturday and didn’t drive my car until today for work.
Today, while checking torque, I found a big scratch on one of the rims. It seems TOO big for it to be a rock chip or something. I think possibly the shop damaged them?
I have pictures before the rims got the tires changed and I did check the rims before I left, but mostly only for curb rash type damage (had curb rash damage from other shops before). It was rainy, maybe I just missed it due to light conditions. I don't think I would have missed this though?
This is what I found on the right rear rim.
Do I have anything to complain about?
Is it my word vs their word (since its been 2 days) and I’m out of luck and tire shop will just tell me to piss off? Or will shop do something?
I know its kind of “minor” but these rims were perfect condition, not a scratch or rash, when I brought them in.
Am I just unlucky today? I don’t think I would have missed something like this before leaving. But I also doubt anything on the road could have caused a scratch this big.
I know I could get it refinished, but I think the hyper silver OEM will be very difficult to do for a reasonable price or might not even be possible to get back to OEM.
Also I’m really annoyed cause I just put them on, drove home, parked in the drive way until work for Monday.
Any advice?