Help. Ray-ban's poor quality sun glasses

[Fuman]

Hey guys, need some help.
I can't find any sort of contact information for Ray-ban

My sun-glasses's plastic ear section fell off on one side.
So now its a metal stick on one side, and plastic on the other.

I went back to where I brought it and they said we have to charge you.
What kind of bs is this? Its not like I yanked it out and lost it.

So please if anyone knows how to contact ray-ban please let me know.

[Wild Weasel]

Where did you get them? Could they be fakes?

I loved my Ray Bans. Then I flushed them down the toilet. :(

[Xerox]

Did you try looking at: Ray-Ban website (http://www.ray-ban.com/Canada/home.asp)?

You can try taking it to LensCrafters. Ray-Ban is owned by Luxottica Group which also owns LensCrafters.

But... +1 on where did you get it? Maybe they are fake? Taly-Ban maybe?
http://sarkozynews.canalblog.com/images/8.Sarkozy.Taly_Ban.jpg

[Fuman]

tried that website....
but no contact info =(

[S.F.W.]

Ray-Ban

Ray-Ban warrants these sunglasses against breakage due to defects in material and workmanship for one year from the date of purchase. Scratched lenses are considered normal wear and are not covered under warranty.
If service is required, send the sunglasses with proof of date purchased, postage paid, are insured to:
LUXOTTICA GROUP
P.O. Box 304
Roslyn, New York 11576

Please make sure you include a non-refundable processing fee of $12.50 with your sunglasses and your name, return address, and a brief description of the defect or damage. If the sunglasses are returned within the warranty period, and Ray-Ban finds that the breakage was due to a defect in material or workmanship, the sunglasses will be repaired or replaced at our option and returned to the sender.

Product Repair Program:
Ray-Ban provides as a courtesy to our valued consumers, a repair service for product not covered or past our warranty period. A repair charge will be assessed depending upon the style of your return product. We will notify you of any charges and request payment in advance prior to any repair.
If you have any other questions, please call our toll free phone number: 1-800-343-5594

[Fuman]

Ray-Ban

Ray-Ban warrants these sunglasses against breakage due to defects in material and workmanship for one year from the date of purchase. Scratched lenses are considered normal wear and are not covered under warranty.
If service is required, send the sunglasses with proof of date purchased, postage paid, are insured to:
LUXOTTICA GROUP
P.O. Box 304
Roslyn, New York 11576

Please make sure you include a non-refundable processing fee of $12.50 with your sunglasses and your name, return address, and a brief description of the defect or damage. If the sunglasses are returned within the warranty period, and Ray-Ban finds that the breakage was due to a defect in material or workmanship, the sunglasses will be repaired or replaced at our option and returned to the sender.

Product Repair Program:
Ray-Ban provides as a courtesy to our valued consumers, a repair service for product not covered or past our warranty period. A repair charge will be assessed depending upon the style of your return product. We will notify you of any charges and request payment in advance prior to any repair.
If you have any other questions, please call our toll free phone number: 1-800-343-5594

THANKSSSSSSSSS