Frustration. Engine still makes ping noise but dealer denies hearing it

[Bean]

Took the car to the dealer today for the 24 k service and the door lock problem/recall/. Well, they said they cannot hear a problem with the engine and their techs have not mentioned anything,. Yet, when we drove the car later it was hesitating and pinging away. I am so frustrated already. Is there anyone in the Newmarket area that can come and go on a run with us and see what exactly I am talking about. I am not going crazy, there is something there.

Thanks

Bean

[Bean]

Also, forgot to mention that they forgot to reconnect the drivers side power lock so I am not pleased about that either.

[RX9]

Also, forgot to mention that they forgot to reconnect the drivers side power lock so I am not pleased about that either.

wow,thats not save. are u far away from MOT? they knew what are they doing, at lease joe or jeff will take care ur baby. or spend some time will couple tech when they are free with a quick smoke (talk to them), that will build better relationship with them, act like a friend.

[Bean]

I live in Newmarket and its a bit of a stretch to Yonge and Steeles (where MOT is). They are where Sisley Honda used to be :)

[S.F.W.]

they are a bit of a drive, but it is well worth it.

[FLIPDADY]

Yeah don't be a stranger now. Come by and see me or Jeff and we'll make sure you get taken care of. BTW, which dealer did you take your car to?

[Bean]

Dave Wood Mazda. I think I will come on down this week. Do I need a appt? Or can I call you guys directly. If so, who do I ask for?

[Jeff-TheBiz]

I live in Newmarket and its a bit of a stretch to Yonge and Steeles (where MOT is). They are where Sisley Honda used to be :)

I come here everyday, if you would like me to bring it in and back for the day, I can do that for you (providing nice weather, would rather not drive someone elses car during a snow storm).

I do it for my neighbours all the time..

PM me if you are interested.

[FLIPDADY]

Good idea Jeff.

Bean you can call me if you want 416-642-1333 I'll set you up for an appointment.

Joe

[mazda lover]

Took the car to the dealer today for the 24 k service and the door lock problem/recall/. Well, they said they cannot hear a problem with the engine and their techs have not mentioned anything,. Yet, when we drove the car later it was hesitating and pinging away. I am so frustrated already. Is there anyone in the Newmarket area that can come and go on a run with us and see what exactly I am talking about. I am not going crazy, there is something there.

Thanks

Bean

Contact the servive manager at Dave Wood Mazda and ask him to take a ride with you to show and hear what is going on with your car, if you are not satisfied with them or conclsion than take it to MOT...not sure what you mean by "we drove the car" who is we?
Good luck...

[KenYork]

WOW! MOT online service.

[Bean]

When Hubby and I drove the car later to my work (I work at the Superstore in Aurora if anyone wants to come by and say HI ) and I heard it pinging away on St. Johns Sideroad. I think I might just start taking it on down to MOT. I have heard so many good things about them :)

[mazda lover]

When Hubby and I drove the car later to my work (I work at the Superstore in Aurora if anyone wants to come by and say HI ) and I heard it pinging away on St. Johns Sideroad. I think I might just start taking it on down to MOT. I have heard so many good things about them :)

So it pings all the time? pings when you apply gas? accelerating, goes away when you let off the gas?
have you taken the car to Dave Wood in Newmarket?

[Bean]

It was Dave Wood where I originally took it. After car goes into 4th gear, it hesitates a bit and then there is the ping noise. We then have to give it some cash for it to go quicker.

[FLIPDADY]

It was Dave Wood where I originally took it. After car goes into 4th gear, it hesitates a bit and then there is the ping noise. We then have to give it some cash for it to go quicker.
Whoa are you saying you have to bribe your own car to make it run right?:chuckle

I'm sure you meant more gas right?:)

[Bean]

D"OH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! lol

[Swerny]

Contact the servive manager at Dave Wood Mazda and ask him to take a ride with you to show and hear what is going on with your car, Good luck...


agreed.

[Bean]

I will take the car elsewhere. I get too frustrated talking to them about the problem.

[kaval]

damn MOT service FTW! I've never seen service like this before. Props to you guys!

[mazda lover]

I will take the car elsewhere. I get too frustrated talking to them about the problem.


Let us know how you make out. I realize the dealer said they hear nothing so thats why you have to get the service manager involved, if not already and from there a Mazda service rep. record the pinging.
Good luck

[Bean]

Right now I am ready to give the car back to Mazda. I am fed up with this car. I want my Honda back

[Swerny]

Right now I am ready to give the car back to Mazda. I am fed up with this car. I want my Honda back

over a ping?

Have the service manager listen to it.

With all due respect, bitching and whining about the problem in multiple threads without taking action won't get the problem solved.

[Swerny]

Right now I am ready to give the car back to Mazda.

Oh, and they won't take it back over that

[Bean]

No, found out today my Brother In Law had his Brain tumor come back and will need surgery next week. Right now, car is not a priority anymore

[Swerny]

my condolences

[Bean]

Thank you. I get stupid when bad things happen and say things I dont mean. I think I might be taking the car on down to MOT as I have heard alot of good things and two of the guys from their have welcomed me already with open arms :)

[Bean]

Sheessh....Sorry for the typo. I meant There and not Their

Have to get some sleep

[Jeff-TheBiz]

Sorry to hear about your brother in law.

Let me know if you want me to bring in your car.

[Azi]

normally dave wood mazda has been really good w/ their service. if there is a problem, hopefully its found. let us know what it is, when you do find it.

[Bean]

Yes, I agree, but I had this impression from them,. Stop bugging us, there is nothing there attitude it seems

[Wild Weasel]

Sometimes the way you describe a problem might not get the point across to the techs, so when they take the car out looking for what they think you've described, they don't find anything.

I think that no matter where you take it next, whether it be to MoT or elsewhere, you have to ensure you go out with someone and show them exactly what you're talking about. Make sure they hear it and acknowledge it. Then you'll both be on the same page.

[FLIPDADY]

Is this noise happening all the time? Sometimes you will need to leave your car overnight so they can check it the following morning.

[Bean]

No. Only when the car is in 4th gear, then it seems to hesitate and you can hear the pinging