Microsoft Customer Service

[Fuman]

My other mouses from Microsoft having been working for years. However, this new mouse became defective after only a few months.

I e-mailed them, got a pretty stupid and useless response. They gave me a "software support" link and other self-help links. I replied and said something along the lines of "Send the correct template e-mail response out, mouse isn't software". They replied with an apology and a phone # for me to call to have my mouse replaced. The # I called told me to call another # (which is fine, it told me right when I called). (<-- e-mail support team appears to be in India)

Now, FINALLY SOME GOOD SERVICE. They asked for the product ID, and said they can send out a replacement part. They asked for my address and that's it.

I honestly expected worse service when I called them but they were really good. Way better than Rogers, lol.

[MPS]

Microsoft is the SHIT !!!
they never ask for the broken stuff back all they want is the PID :)
1-800-933-47** i refuse to post the rest :chuckle

[RX9]

i always use logitech mouse, they are the best for game.

[MPS]

yaa me 2 i got G7 and G15
and when Roy comes back im taxing his G9:)

[Tokic_o]

I've had good experiences with Microsoft customer service. When my Xbox360 died on me, I gave them a call and I got it all sorted out and recieved a working 360 in 1 week.

[lamerking]

Can I get the number to Microsoft customer service? I have a wireless mouse that I have issues with so I bought a Logitech and put the Microsoft mouse in a box somewhere.

[Fuman]

Can I get the number to Microsoft customer service? I have a wireless mouse that I have issues with so I bought a Logitech and put the Microsoft mouse in a box somewhere.
PMed