Mazda3 owners with corrosion issues; information here!

[Thrizzl3]

How come before? Did the rep need to assess the work that needed to be done before? Kind of like why we took and sent off pictures?

i dunno thats what they said

[Bean]

Was at Costco in Newmarket yesterday and saw a 2004 Sport in blue that had TOO much rust on it. Reminded me of the old rust buckets from the 1970s/80s. Just awful. Makes me glad I am not keeping the car.

[mazda lover]

Was at Costco in Newmarket yesterday and saw a 2004 Sport in blue that had TOO much rust on it. Reminded me of the old rust buckets from the 1970s/80s. Just awful. Makes me glad I am not keeping the car.

might be the same one I saw last week in Newmarket, blue sport. I left a note on his windshield to get Mazda to fix the rust, and gave him this forum to join and get more info...

[Bean]

Maybe. It was very bad, thats for sure :(

[marvin24k]

Nice work Phil!


BOOOOYAHKASHHA!! the dealer just called me and said they are scheduling an appointment to take care of this rust crap! :)

[Bean]

I saw a 2008, YES 2008, 3 Sport today WITH RUST on the left rear Wheel well.

[mazdabetty]

Ahhhhhh, Bean is on this giant Mazda3 rust hunt lately!!! hahahahaha.... that may or may not be fluke... a lot of time rust happens when there's a chip in the paint and it's left to be exposed to water/dirt. I've seen some newer cars that the owner has completely neglected and as a result is already beginning to rust. Sad to see..... if you're too lazy to take care of your brand new car then buy an already rusted beater!!!! hahah, what's the point of having a shiny new one! :chuckle

[Bean]

Maybe I am ;)

Actually, what I am planning on doing is getting in touch with Phil Edmonston who publishes the LemonAid guides and tell him about this problem and why not? He seems to think highly of this car and now maybe he wont be so sure now

[Thrizzl3]

Ahhhhhh, Bean is on this giant Mazda3 rust hunt lately!!! hahahahaha.... that may or may not be fluke... a lot of time rust happens when there's a chip in the paint and it's left to be exposed to water/dirt. I've seen some newer cars that the owner has completely neglected and as a result is already beginning to rust. Sad to see..... if you're too lazy to take care of your brand new car then buy an already rusted beater!!!! hahah, what's the point of having a shiny new one! :chuckle

Bean the Rust Hunter hahahahahahah!:chuckle

[mazdabetty]

TOTALLY!!! And like I mentioned before, it's be great to get some media action in on this, it's kind of a rip off that we only have 5 years to get it fixed, when the rusting doesn't even start until the 5th year!!!! What a crock!!! lol



Bean the Rust Hunter hahahahahahah!:chuckle
hahahah, she's like our own little superhero....

[Bean]

Hey, when you pay good hard earned money and all you get is crap you darn tootin I am going to complain

[Bean]

No Paint chip, just shitty quality. Sorry, I am so fed up with this, I want to put a sign on my car warning people about Mazda and the Rust issues

[ZoomZoom Girl]

Maybe I am ;)

Actually, what I am planning on doing is getting in touch with Phil Edmonston who publishes the LemonAid guides and tell him about this problem and why not? He seems to think highly of this car and now maybe he wont be so sure now

Hey. Haven't been here for a while so am just doing some catching up. Note that a big part of why my group complaint was dealt with positively is that I was in constant contact with George Iny and the APA (Automobile Protection Agency), founded by Phil Edmonston. So I can assure you that he DOES know about this rust issue and that the APA had a large role to play in getting Mazda Canada to take us seriously....

[ben44b]

I just got off the phone with Mazda. Natalie or Talvia no longer work there. Natalie's replacement is a fellow by the name of Ebrahim. I mentioned that I was part of the above mentioned group and was calling in regards to corrosion issues on my 2004 Mazda3.

He seemed to suggest that he was unaware of such a group and that there was a lot of misinformation going around. He also alluded to the fact that he was not refusing me outright since "this would not be fair to me" without having seen a picture of the car. (In other words, you're up a creek without a paddle but since so many people have this problem you can do this). He advised me to bring it to a local dealership in order to differentiate between surface corrosion and perforated (i think) corrosion. Also, he repeated 3 times to refer to the warranty in my owner's manual. "There is a lot of useful information in there".

What did I get from this exchange? Since the rust on your car is surface corrosion, too bad, so sad. I'll still bring it to a dealer to have it inspected but I'm not optimistic.

ben44b
Gatineau, QC

[Thrizzl3]

where is the rust on your car?

[skunk2]

to those that got their rust issues fixed, did you get a loaner car while your car is in the shop?

[mazdabetty]

I'll still bring it to a dealer to have it inspected but I'm not optimistic.

ben44b
Gatineau, QC

Bring it to Bank Street Mazda in Ottawa, the service manager there is great he'll take care of you. Just make sure to check your paint job really well as the body shop they use can be sloppy sometimes. (Edit: Be super nice to them too, they'll do a lot more for you if you are. I speak from experience bringing my car there many times) :)



to those that got their rust issues fixed, did you get a loaner car while your car is in the shop?

No. It's not mandatory or a recall, it's optional body work they don't really care how you're gettin around haha.... then again if the manager is feelin extra nice then there's always a possibility!

[skunk2]

cool thanks mazdabetty....mine is going in next week to get the 3rd brake light area fixed.

[HYPER GEAR]

Count me in too, Shitty mazdA paint jobs. Mazdas has the shitties , crappy corrosion warranty. I have an 2004 mitsubishi lancer ralliart with 90,000 km nooo rust on it.

[mazda lover]

Neighbour has a 2004 Ford F150, rear wheel wells showing rust, bubbles and chips, Probably a work truck before the neighbour bought it last year,
Also looked at a 2007 Ford Escape, one rear wheel well showed some brown staining which looked like rust as the vehicle was white. It is a YRT vehicle that is on the road 7 days a week and washed every few days and everyday during the winter at the same time as the buses.

[bonus]

Just an update on this - Brought the car to Gyro Mazda for a service on May 7th and although they told me that they *Highly* doubted anything would be done, they did take pictures and sent to MCanada for review... Haven't heard anything yet...
Still crossing my fingers!

Well I called the dealer on Thursday and they called back on Friday saying that they were just going to call me with the news.... News being that no way no how will they do anything because the car is an 04 and the warrantee is up.

This is really frustrating because I really like the car but it has had a bunch of things go wrong over the past five years and I have fixed them diligently. Like just three weeks ago I put in the third set of rotors and the car only has like 95k!

So they told me to bring it in and they can get a body shop estimate to take care of the rust but I think maybe I should just give up. Can't seem to get proper support for a manufacturing problem that is out on a technicality.

[Bean]

That sucks man :flaming

[Thrizzl3]

wow thats really sucks

[bonus]

wow thats really sucks

Totally!
In the early days I was one of the biggest supporters of the 3. In fact, I got 2 of my coworkers into their own drives (maybe now they are thinking twice? :>)

[Thrizzl3]

im waiting on the dealer to call me and tell me when i can bring it in so they can take it to the bodyshop. my warranty expires Dec 2009.

[mazda lover]

im waiting on the dealer to call me and tell me when i can bring it in so they can take it to the bodyshop. my warranty expires Dec 2009.

I also have a 2005 with the warranty till April 2010 will be interesting how you make out...

[Jeff-TheBiz]

Special Loyalty offer now on for anyone who has experienced 04/05 rust issues.

Details here: http://www.torontomazda3.ca/forum/showthread.php?p=457315#post457315

[Thrizzl3]

my car has finally gone in for the corrosion..they said it will take a week and a little bit to get it done. sadly since i didn't have extended warranty i didn't get a rental car but w/e as long as the rust is taken care of im ok:)

[Bean]

I was told I wouldnt get a Rental car and I have the Extended warranty

Good luck :)

[Thrizzl3]

I was told I wouldnt get a Rental car and I have the Extended warranty

Good luck :)

well the service manager told me if i did have extended warranty i would get a rental..kinda confusing if you ask me

[aris]

I was told I wouldnt get a Rental car and I have the Extended warranty

Good luck :)

You should re check your paper work!


well the service manager told me if i did have extended warranty i would get a rental..kinda confusing if you ask me

I have another issue with my car and the dealer is going to give me a loaner car..but i just got to wait untill the car is avaible.

I was told by the servise manger that if i had extended warranty that i would have got the car asap!

So bean you might want to take a look at your paper work cause if you have extended warranty like you say then you get a rental car!!!

[Bean]

Okay. I will do that.

[kaikara]

Thought I would post up my experience. We noticed paint bubbling on the rear drivers side of my wifes 2004 (both sides have rust though). Thought we were SOL because the warranty was up until I saw the threads here that it was being covered under the 5 year warranty. Checked the dates and turned out we had 7 days until the warranty was up (yikes).

So called them up and got it in. Was only there for only about 10 minutes. The guy took some pictures and said that it shouldn't be an issue. It was obvious they had been through this before. Said he would call me with a date for drop off to get it fixed. Sure enough 2 hours later I get a call with the date and time. Will be without the car for at least 3-4 days and no loaner. I am just happy it is being fixed under warranty so I can live with that.

So far the rust on ours is not that bad compared to some I have seen. I posted some pics at the end. I checked some of the used 2004/05's on the lot and all were showing signs of the rust. Some were pretty bad and I was surprised they put it out there like that. So I guess we will see how the fix process goes.

http://i97.photobucket.com/albums/l214/kaikara99/018.jpg
http://i97.photobucket.com/albums/l214/kaikara99/019.jpg
http://i97.photobucket.com/albums/l214/kaikara99/020-1.jpg

[Thrizzl3]

they called you 2 hrs later??? my dealer declined me for stupid reasons so i called mazda canada and they said my warranty expires in dec 2009. my car is now at the bodyshop getting fixed for the rust.:) i got a loaner car but im paying out of pocket for it

[Dave_The_BMXER]

kaikara what dealership?

[kaikara]

kaikara what dealership?

Sorry I should have posted that. Mountain Mazda in Hamilton Ontario. I got the car there but in the past have had some issues with their service. Haven't been back since the the 3 year warranty was up but thought I would give them a shot. Was expecting a fight but it was super easy. I will see how the actual body work goes though.

[Thrizzl3]

As many of you know my car is a rust bucket. I called mazda canada about it and they approved me for it to get fixed. I went to Airport Mazda as it was the closet dealer to my home and they agreed to fix the rust under warranty. They made an appointment for a representative from Mazda Canada to come and look at my car to see what needed to be done. Immediately they noticed that my car had been repainted..wtf?? They continued looking at the different spots that were affected and said ok we will contact you when we contact the bodyshop..cool.

A few days go by and the service manager calls me and asks me if i can bring the car in so the bodyshop can bring it in. i agree and say ok ill bring it in. The service manager told me it would take approximately a week and a half to complete the job..im like ok. On July 13th i left the car at the dealer hoping that it would be finished by the next week. July 20th comes around and i don't recieve any calls from the dealer on the status of my car so i decide to call the service manager and ask whats going on. He tells me that they are emailing pictures to mazda and are awaiting approval for the the work to be done. I was about to lose it! I told him you have had my car for a week and i get a rental from you which you charged me $36/day and your telling me my car hasn't been touched??? i told him to tell the bodyshop to bring my car back immediately so i am not wasting money on a rental. I got a call from tony about an hour after saying that my car will be back the next day.

Today i am happy to be getting my car back but still a little angry at the kind of service i am recieveing from mazda. The dealer said they would call me when my car arrives. i get to work at 11:30am and im working but i do not recieve a call from the dealer so i wait. i finish work at 5:30pm and still no call. I ask my mom to call them because if my car is there and they didn't call me i wouldn't be too happy. My mom tells me that my car is at the dealer so they are lucky i didnt call. i pick it up, pay the balance for the rental and leave. I don't think i will be taking my car back to airport mazda for service if they are going to treat me like that. I am also going to talk to mazda canadaabout reimbursing me for the rental and i was just driving it around and wasting money.

/end rant

[Bean]

That is completely and utterly stupid. I would cause World War III if that was me.

[Thrizzl3]

all that money i just wasted could have gone to something more productive..

[Bean]

How much did it end up costing?

[Thrizzl3]

How much did it end up costing?

received an invoice for $254..

[mazdabetty]

awhhh shietty phil sorry to hear you're having such a rough time :(

Definitely argue with them and get reimbursed... although it'd probably be the dealership who would have to reimburse you rather than Mazda Canada I think... they were dumb enough not to give you a call and let you know :whoa

It drives me crazy to hear people having these issues... it's too bad there's not a dealership in TO who is just willing to say "eff it, we're fixing it for you", and on several different occasions like I've experienced here in Ottawa. (Just bring your car here Phil haha it will save you a headache and a half...)

Apparently Agincourt is starting to build a reputation, maybe try talking to Karen? It really shouldn't be an issue. I'm pretty sure the person who had the car before me had the door repainted and they didn't even look. They snapped photos, made an appointment and bam, done. That's how it should be.

[Thrizzl3]

awhhh shietty phil sorry to hear you're having such a rough time :(

Definitely argue with them and get reimbursed... although it'd probably be the dealership who would have to reimburse you rather than Mazda Canada I think... they were dumb enough not to give you a call and let you know :whoa

It drives me crazy to hear people having these issues... it's too bad there's not a dealership in TO who is just willing to say "eff it, we're fixing it for you", and on several different occasions like I've experienced here in Ottawa. (Just bring your car here Phil haha it will save you a headache and a half...)

Apparently Agincourt is starting to build a reputation, maybe try talking to Karen? It really shouldn't be an issue. I'm pretty sure the person who had the car before me had the door repainted and they didn't even look. They snapped photos, made an appointment and bam, done. That's how it should be.


not gas tho LOL

i dunno..i might just pay for my whole car to be fixed that way its less headaches.

[mazdabetty]

I make it to Toronto from Ottawa on 3/4 tank... twice I've made it on half a tank!!! I'd say $60 is better than $254, eh? eh? :chuckle LET ALONE paying for the whole thing!!!! ahhhhh!!!

[marvin24k]

Phil, just take it to Karen @ Agincourt Mazda. She will approve it on the spot. She is the service manager there so there is no need for taking pics. NO BS. It's either yes or no, and by having seen the rust on your car I am sure you will get the go ahead from Karen. It's only takes 3 days, no more.


not gas tho LOL

i dunno..i might just pay for my whole car to be fixed that way its less headaches.

[Thrizzl3]

hmm when i get the money flowing again i will visit her. for now I can do anything yet but thanks for the tip Marvin greatly appreciated:)

[mazdabetty]

Apparently Agincourt is starting to build a reputation, maybe try talking to Karen?


Pshhhh ANNNDDD, thank you MB..


hahahha

I think they still have to take photos just to show Mazda Canada what they're spending their money on... but usually they take em and make the appointment on the spot.

I'm curious to ask for the photos they took of mine for documentation... should a giant class action lawsuit finally happen.... one day.

[Thrizzl3]

Pshhhh ANNNDDD, thank you MB..


hahahha

I think they still have to take photos just to show Mazda Canada what they're spending their money on... but usually they take em and make the appointment on the spot.

I'm curious to ask for the photos they took of mine for documentation... should a giant class action lawsuit finally happen.... one day.

yes thank you too MB..wheres your rust tho? lol i forgot

[mazdabetty]

Ugh. Everywhere.

It's been in 3 times now, and I'll be going in for a 4th time before my warranty ends in November...

So far it's been rear wheel wells, rocker panels, 3rd brake light, front quarter panels where it meets the bumper, and other random rust spots on the body that they fixed for me out of kindness... aww

Rust is coming back already on the wheel wells though... but I wanna wait till car washing/waxing season is over so I don't have to worry about the new paint too much :whoa

[Thrizzl3]

Ugh. Everywhere.

It's been in 3 times now, and I'll be going in for a 4th time before my warranty ends in November...

So far it's been rear wheel wells, rocker panels, 3rd brake light, front quarter panels where it meets the bumper, and other random rust spots on the body that they fixed for me out of kindness... aww

Rust is coming back already on the wheel wells though... but I wanna wait till car washing/waxing season is over so I don't have to worry about the new paint too much :whoa

the front quarters too..shame..

[aris]

Ugh. Everywhere.

It's been in 3 times now, and I'll be going in for a 4th time before my warranty ends in November...

So far it's been rear wheel wells, rocker panels, 3rd brake light, front quarter panels where it meets the bumper, and other random rust spots on the body that they fixed for me out of kindness... aww

Rust is coming back already on the wheel wells though... but I wanna wait till car washing/waxing season is over so I don't have to worry about the new paint too much :whoa

Maybe you should ask them to take it to another body shop...If fixed right it shouldn't come back...Maybe the body shop is not doing their job right?

[mazdabetty]

yes yes, I already had my little rant about it on the ottawa boards... I don't think they'd bring it to another body shop though, they probably get some sort of deal with this one or something... but I have a feeling they definitely cut the corners and didn't shave off the rust before painting it.

[mazda lover]

yes yes, I already had my little rant about it on the ottawa boards... I don't think they'd bring it to another body shop though, they probably get some sort of deal with this one or something... but I have a feeling they definitely cut the corners and didn't shave off the rust before painting it.


The rusted area should be cleaned and primed with a special rust inhibator primer. If not the rust will return

[RedRaptor]

Okay guys and gals. I'm officially part of this club. I was in denial but tonight I checked out my rear wheel wells and what do you know? Rust. My 5 year warranty is up Sept 3rd, 2009 so I should call up my dealership (Avante) and talk to them. Sigh.

[cwp_sedan]

Okay guys and gals. I'm officially part of this club. I was in denial but tonight I checked out my rear wheel wells and what do you know? Rust. My 5 year warranty is up Sept 3rd, 2009 so I should call up my dealership (Avante) and talk to them. Sigh.

Definitely get on it asap. Better off not waiting just incase they try to delay the work.

[Dave_The_BMXER]

Wait Phil your car didn't get fixed??

[Thrizzl3]

Wait Phil your car didn't get fixed??

nope..ill do it myself when i have more time off work

[Bean]

What happened Phil? :(

[Thrizzl3]

What happened Phil? :(

dave didn't know that my car hadn't had the rust fixed although mazda gave me the go ahead to have it go to the bodyshop to get fixed. Yet nothing was done so i'm not going to wait on them so i'll just do it myself

[Bean]

I am sorry :(

[thanu31]

dave didn't know that my car hadn't had the rust fixed although mazda gave me the go ahead to have it go to the bodyshop to get fixed. Yet nothing was done so i'm not going to wait on them so i'll just do it myself

take it to agincourt man

[Thrizzl3]

take it to agincourt man

maybe..ill see next week:)

[Dave_The_BMXER]

man wtf the stars are aligned against you. Maybe try Erin Mills Mazda (might be a hike) did mine no questions asked. I have a thread about it here some place...

[kaikara]

Just an update on my car. Took it in on Monday was ready on Thursday. Went to pick it up Friday morning and the fix looked really good. Was happy with the experience. One thing that I noticed was that on the lip of the quarter panel that faces the tire I noticed there is not flat across any more. There is now a step up on it. I will take a picture. I don't know if this something they are changing to fix the issue or just something the body shop did.

[thanu31]

wat you described sounds like the design most new cars have, and the 2010 Mz3 has

[thesober]

Went for my 8k service and I also stated that my rear fender had bubble rusting. It's minor but it will get worse over time, I got confirmation that Mazda has approved fixing it. I just have to find time to bring it in.
I went to downtown mazda fwiw.

[cwp_sedan]

Went for my 8k service and I also stated that my rear fender had bubble rusting. It's minor but it will get worse over time, I got confirmation that Mazda has approved fixing it. I just have to find time to bring it in.
I went to downtown mazda fwiw.

Hopefully DT Mazda does a good job because they are known to be a semi-shady dealership.

[thesober]

Yup, that what I hear from the forum. They've been always good to me with all my warranty issues. I guess i'm one of the few that doesn't have any problems with them. I have noticed that they've changed over the service manager at least 3 times in 5 years i've been bringing my car there...hmmm

[ben44b]

Good day.

I posted a few months back about a call I made to Mazda about the rust over the wheel wells and around the brake light. I didn't feel confident after the conversation on the phone with Mazda that they would cover it, but I made an appointment to have it looked at by a Mazda dealer nearby.

I'm happy to write that, even though it took 4 days of work and a month-and-a-half wait, Mazda took care of the matter. You can't tell there was any rust or anything wrong with those areas now. (I do have one thumb-size paint chip on a rear door they didn't patch up but Mazda said that was due to a hasty paint job by those who sold me the vehicle. I've never painted a car so...It's not a rusted spot yet but it will be.)

My 5-yr. warranty runs out in October so my advice to anyone is to get your repairs done before that 5-yr window closes.

All in all, I'm quite happy with the work that was done. I regret not taking pictures to post here though. I saw the bill that the body shop was sending to Mazda: $1700! Ouch.

My question to Mazda would be why is this happening to the cars they are building?

Thank you to the people who got the ball rolling with this issue and for their perseverance. This world needs more of you.

Enjoy the rest of the summer,
Bernie G.
Gatineau, QC

[Bean]

I saw a 2008 Mazda 6 GT with rust on the wheel wells. I dont think this car was built in Japan.

[S.F.W.]

I saw a 2008 Mazda 6 GT with rust on the wheel wells. I dont think this car was built in Japan.
The 6's are built in the US.

[Bean]

Okay. But a 2008??? :(

[mazda lover]

I saw a 2008 Mazda 6 GT with rust on the wheel wells. I dont think this car was built in Japan.

you sure it was a 2008?

[Bean]

Yes, I asked the lady who was getting out of it. She is not pleased needless to say about the rust.

[MAZDA Kitten]

I had my rust fixed by Mazda; the job was great you couldnt even tell where it was. The blending was flawless... guess what. Rust is like cancer. Its frigging back there is a huge rust bubble forming under the paint and some rust spots are popping (on the wheel wells especially the part above the where the bumper meets)

So now what? They can only cover this for so long. ****.

[Bean]

:(

[mazdabetty]

:( is right!!!! MK we need to think of something... mine is coming back too and my warranty ends in 3 months. We need to impress mister mazda president somehow and make him extend our warranties....

...puppet show?? ahahhaha I dunno :(

[Bean]

Where did you two get the work done?

[MAZDA Kitten]

:( is right!!!! MK we need to think of something... mine is coming back too and my warranty ends in 3 months. We need to impress mister mazda president somehow and make him extend our warranties....

...puppet show?? ahahhaha I dunno :(

When I first got my car I had crazy issues with Ontario Mazda.
I called Mazda Canada and spoke with the PREZ (seriously Mazda Canada President) and I started crying to him. I got what I wanted so maybe I'll have to do that again??? :chuckle

[S.F.W.]

In speaking with people at a few different bodyshops, they say the only way to truly get rid of the rust permanently, is to replace the rusted panels. Was told that even sandblasting, and re painting the area won't do any good. Reason being another spot will occur int he same area and spread..

[Bean]

I am getting it done sooner or later but do not plan to be keeping the car after the lease is over.

[MAZDA Kitten]

^^^ Exactly. Cut and weld. Only option

[mazdabetty]

When I first got my car I had crazy issues with Ontario Mazda.
I called Mazda Canada and spoke with the PREZ (seriously Mazda Canada President) and I started crying to him. I got what I wanted so maybe I'll have to do that again??? :chuckle

ahhahahaah no way!!!! Well get him on the phone girl, let's do this!!!!

(How did you ever manage that??? hahahaha)

[MAZDA Kitten]

Yup. It also works with Fido, Rogers... etc etc ;)
LMAOOO

I'll do my magic babe

[Flagrum_3]

Yup. It also works with Fido, Rogers... etc etc ;)
LMAOOO

I'll do my magic babe

I should try that method with issues....But somehow I don't think it would have the same effect :chuckle


Back on topic; Kitty when did you have the work done?, because I seem to recall there is a warranty with body work, something like 1 yr or something (someone correct me if I'm wrong).Anyways since your still under Mazda warranty take it back demand 'New' panels....crying might help.But if they don't reciprocate and go the same route as last time, atleast you know you should be covered for another year, atleast, from when they do the work again.


_3

[MajesticBlueNTO]

I should try that method with issues....But somehow I don't think it would have the same effect :chuckle


Back on topic; Kitty when did you have the work done?, because I seem to recall there is a warranty with body work, something like 1 yr or something (someone correct me if I'm wrong).Anyways since your still under Mazda warranty take it back demand 'New' panels....crying might help.But if they don't reciprocate and go the same route as last time, atleast you know you should be covered for another year, atleast, from when they do the work again.


_3

no body shop warranties rust work

[Flagrum_3]

no body shop warranties rust work

Then I stand corrected :) ...

And that sucks! , guess the best method would be to try desperately to have Mazda okay panel replacements otherwise the rust will just show it's ugly face again.




_3

[MAZDA Kitten]

I thought Mazda uses body shops that give lifetime warranty? I went in for my oil change thus past weekend and showed them the new rust spots forming and they sent the work order out to the body shop (they are currently on vacation though). I forgot when I got it done I'm gonna dig around and get the actual date

[MajesticBlueNTO]

I thought Mazda uses body shops that give lifetime warranty? I went in for my oil change thus past weekend and showed them the new rust spots forming and they sent the work order out to the body shop (they are currently on vacation though). I forgot when I got it done I'm gonna dig around and get the actual date

the lifetime warranty is on repairs not related to rust.

you have an accident, car gets repaired, body shop gives a lifetime warranty on the areas that they fixed, which may also include rusting on areas they prepped.

if you car goes to a body shop to have it specifically repaired due to rusting, no body shop will guarantee that the rust won't come back and, thus, will not warranty rust work; regardless of cut and weld or patching. the only instance where you may get any type of warranty in that respect is if a brand new part was the solution.

the rust repairs authorized by "Mazda" are the cheapest possible methods... probably designed so that you can get the highest possible trade-in while taking advantage of their $750 "rust incentive" :complain

[chinsterr]

I have rust along my wheel wells like everyone else, and I will be seeing a dealer as soon as I'm back from school. The only problem is that my car is sitting on 18s and tends to rub on the fenders. Will mazda refuse to cover the work becuase of this?

[S.F.W.]

I have rust along my wheel wells like everyone else, and I will be seeing a dealer as soon as I'm back from school. The only problem is that my car is sitting on 18s and tends to rub on the fenders. Will mazda refuse to cover the work becuase of this?
I would highly advise swapping in a set of 17's before you go in.

[mazdabetty]

Anyways since your still under Mazda warranty take it back demand 'New' panels....

Can you do this?? Would they actually cover new panels?

[aris]

I have rust along my wheel wells like everyone else, and I will be seeing a dealer as soon as I'm back from school. The only problem is that my car is sitting on 18s and tends to rub on the fenders. Will mazda refuse to cover the work becuase of this?


I would highly advise swapping in a set of 17's before you go in.

+1 to what S.F.W said

[Go_Habs_Go]

My question to Mazda would be why is this happening to the cars they are building?

Thank you to the people who got the ball rolling with this issue and for their perseverance. This world needs more of you.

Enjoy the rest of the summer,
Bernie G.
Gatineau, QC


Glad to hear that things worked out for you with the rust issue on your car. I have the EXACT same question for Mazda as you. WHY is this happening to the cars they are building. Why do other manufacturer's NOT have the same issue? Even if some other cars do get rust, the problem on the Mazda's is far more serious than any other vehicle.

Hi Mazda, ca you show me hundreds of Honda Civic 2004-2005-2006 models with rust? The Honda Civic sold roughly about the same amount of cars as you did in that time period. People drove them through the same harsh Canadian winters that we drove our Mazda's in. Can you please show me the rust all over those Civic's?

No didn't think so.

Time to get a clue Mazda. Zoom-Zoom will only take you so far...eventually it will become Crap-Crap.

[RedRaptor]

Can you do this?? Would they actually cover new panels?


I highly doubt they would. From talking to Ted, he didn't even really want to fix up my car, nevermind give me new panels. MajBlue is right, they will do the "cheapest" job possible. The rust will come back in a year or two anyways.

[Go_Habs_Go]

I highly doubt they would. From talking to Ted, he didn't even really want to fix up my car, nevermind give me new panels. MajBlue is right, they will do the "cheapest" job possible. The rust will come back in a year or two anyways.

Correctomundo!

Mazda Corporation does not care about your rust. They will only do the bare minimum to maintain some goodwill with their customers. If no one complained about the rust they wouldn't even lift a finger to help you about this. I wonder if this issue was even addressed in the redesign in 2010. Considering the rust on the predecessor to the Mazda 3 (the Protege 5), I highly doubt anything was done for the 2010.

Yeah...I'm pretty sure my next car will not be a Mazda.

[MajesticBlueNTO]

Correctomundo!

Mazda Corporation does not care about your rust. They will only do the bare minimum to maintain some goodwill with their customers. If no one complained about the rust they wouldn't even lift a finger to help you about this. I wonder if this issue was even addressed in the redesign in 2010. Considering the rust on the predecessor to the Mazda 3 (the Protege 5), I highly doubt anything was done for the 2010.

it took 1 determined woman, 50+ people with rusting, and the APA (http://www.apa.ca/template.asp?DocID=115) to get Mazda to do anything in Ontario. prior to that, they were denying left, right and centre.

now the rust issue has more media publicity with Canadian Driver making a mention to this thread (http://www.canadiandriver.com/2008/11/06/used-vehicle-review-mazda3-2004-2008.htm) and Consumers Reports mentioning the rust issue as well.



Yeah...I'm pretty sure my next car will not be a Mazda.

+ eleventy billion

as good as Mazda's drive/handle, and as cheap as used Speed3's are now, i'm not paying for another car that has the potential to rust regardless of the precautions you take (i.e. rust proofing, waxing, etc).

[Go_Habs_Go]

it took 1 determined woman, 50+ people with rusting, and the APA (http://www.apa.ca/template.asp?DocID=115) to get Mazda to do anything in Ontario. prior to that, they were denying left, right and centre.

now the rust issue has more media publicity with Canadian Driver making a mention to this thread (http://www.canadiandriver.com/2008/11/06/used-vehicle-review-mazda3-2004-2008.htm) and Consumers Reports mentioning the rust issue as well.

The more publicity this gets, the worse it is for Mazda. Mazda will definitely lose a lot of customers once the general population starts reading about rust issues on cars that are only a few years old.

Person 1: Hmmm, let's see I want to buy a car but I am stuck between the Mazda 3 or the (insert other vehicle here). I can't decide!

Person2: Hey did you hear about the major rust issue on the Mazda's? Check out this thread at the TM3 site.

Person 1: Holy Cow, I am really going to think twice about buying that car. Who wants a rust bucket?

The problem for us is that the resale value of our cars will probably start to drop. Who will want to buy a rust bucket? What a joke.



as good as Mazda's drive/handle, and as cheap as used Speed3's are now, i'm not paying for another car that has the potential to rust regardless of the precautions you take (i.e. rust proofing, waxing, etc).

I hesitated before even purchasing my car last year because the rust issue had already started becoming a problem. I still went ahead with the purchase but got the old fashioned grease rust-proofing done at Barry's garage in Montreal (recommended by the APA). I was confident that this would protect my car, but in light of what I am seeing on other people's cars, I'm starting to think it won't even matter!!

It's really too bad because I love the car otherwise, I really do. But this rust issue is UNACCEPTABLE!

It's like having a great gf, she does all these great things for you, she is a great person but she happens to have a major drinking problem. After a while, all the great things she does, the great person she is deep down inside, the don't matter any more because the drinking problem overshadows everything else. Same thing with this rust. Who cares about zoom-zoom when there is rust-rust everywere!!!

One of the major reasons I bought this car over the Civic or the Corolla was for the looks! The car looks amazing. But with rust on it??? I'd rather have a Hyundai Elantra.

[chinsterr]

Rust looks so bad on any car , but I think this esp. true for a white car :(

[chinsterr]

RR, I hope you don't mind ... joined your SIG crew :P

[RedRaptor]

RR, I hope you don't mind ... joined your SIG crew :P

LOL.

Your welcome aboard. Too bad this is such a "rusty" group to belong to.

[Bean]

We may be rusty, but we are not dumb ;)

[Dave_The_BMXER]

I think the shop that did mine warrantied it for a year. If anything comes back I am going right back.

However the last shop that did it (privately) said it wouldn't come back for 5 years and it came back in less than 1. That shop went tits up though.

[Flagrum_3]

Can you do this?? Would they actually cover new panels?

Hahaha I was being -?-, can't think of the word right now :-P ...notice I ended the sentence with "crying might help" ...just thought maybe Mazda kitten could pull it off LOL.

Seriously, I doubt Mazda would ever give the okay for new panels as others have mentioned, I don't think they give a shit, but if things continue to escalate you never know, a class action suit might be in the future.


_3

[Bean]

No I highly doubt it.

[Ex-Rolla]

Noticed a number of rust spots a few months ago.

- bottom of the 3rd break light. Similar to one of the pics posted here.
- rear tail-lights. All corners are rusting.
- Trunk lid. bottom left and right corners, from the inside.
- Where the rear quarter panel and bumper meet.
- around the rear wheel wells. both sides.
- Bubbling of the b-pillar underneath the black vinyl.

I'm sure i missed a few areas.

What really bothers me is the 3rd break light, inside of the trunk lid and around the tail-light (specifically the inner ones where the backup lights are). It bother me because i have never removed/modified those parts in any way, so it doesn't make sense for it to rust.

Wheel well i can understand as i've done a lot of driving on gravel/dirt roads so combine that with loose gravel being thrown all over the place and our winters, it's bound to happen.

[mazda lover]

Noticed a number of rust spots a few months ago.

- bottom of the 3rd break light. Similar to one of the pics posted here.
- rear tail-lights. All corners are rusting.
- Trunk lid. bottom left and right corners, from the inside.
- Where the rear quarter panel and bumper meet.
- around the rear wheel wells. both sides.
- Bubbling of the b-pillar underneath the black vinyl.

I'm sure i missed a few areas.

What really bothers me is the 3rd break light, inside of the trunk lid and around the tail-light (specifically the inner ones where the backup lights are). It bother me because i have never removed/modified those parts in any way, so it doesn't make sense for it to rust.

Wheel well i can understand as i've done a lot of driving on gravel/dirt roads so combine that with loose gravel being thrown all over the place and our winters, it's bound to happen.

Mine is also a 2005 but in Titanium Grey, only rust I have is on the rear wheel wells, is always garaged, never winter driven in the frist 3 years of ownership. I think you colour might also be a problem colour, Zoom Zoom girl had the same colour.. I have seen the same colour on a 2004 and the car looked like it was 10+ years old..in fact I've seen 10 year old cars look better.

[MajesticBlueNTO]

Mine is also a 2005 but in Titanium Grey, only rust I have is on the rear wheel wells, is always garaged, never winter driven in the frist 3 years of ownership. I think you colour might also be a problem colour, Zoom Zoom girl had the same colour.. I have seen the same colour on a 2004 and the car looked like it was 10+ years old..in fact I've seen 10 year old cars look better.

zoom zoom girl had a Winning Blue hatch.

[Bean]

Regardless of what colour people have, THIS SHOULD NOT BE HAPPENING. NO MATTER WHAT!!!

[mazda lover]

Regardless of what colour people have, THIS SHOULD NOT BE HAPPENING. NO MATTER WHAT!!!

Maybe a colour rusty poll. Just blue came to mind..but the colour doesn't matter and of course it shouldn't be happening. I think my rust would be a lot worse it was parked outside all the time>

http://www.mazda3forums.com/index.php?topic=140685.0

[Flagrum_3]

Maybe a colour rusty poll. Just blue came to mind..but the colour doesn't matter and of course it shouldn't be happening. I think my rust would be a lot worse it was parked outside all the time>

http://www.mazda3forums.com/index.php?topic=140685.0

Funny I was thinking the same thing today! We should have people, (those showing rust), post thier colors, it would be interesting if nothing else....in a boring saugy Sunday kind of way :)

I've seen a few Indigo blues with no signs of rust, including mine...so I don't think this choice of color is prone to rust anymore then others.


_3

[Bean]

Mine is a Electric Blue Mica.

[Dave_The_BMXER]

Maybe a colour rusty poll. Just blue came to mind..but the colour doesn't matter and of course it shouldn't be happening. I think my rust would be a lot worse it was parked outside all the time>

http://www.mazda3forums.com/index.php?topic=140685.0

http://www.engsoc.org/~caboose/upload/Mz3Projects/Rust%20Fighting/1.%20oh%20noes.jpg

My god.

[Bean]

That is SO bad. Reminds me of the cars from the 1970s. :(

[Thrizzl3]

http://www.engsoc.org/~caboose/upload/Mz3Projects/Rust%20Fighting/1.%20oh%20noes.jpg (http://www.engsoc.org/%7Ecaboose/upload/Mz3Projects/Rust%20Fighting/1.%20oh%20noes.jpg)

My god.

WOW!!!!:whoa that's just ****ed up

[Flagrum_3]

Regardless of what colour people have, THIS SHOULD NOT BE HAPPENING. NO MATTER WHAT!!!

Agree 100%....2, 3 or even 5 year old vehicles definately should not be showing 'ANY' signs of rust, unless they have been totally neglected.

It's a shame on Mazda and a wonder why they haven't done anything to solve the problem, as apparently the previous version had the same issues.


_3

[Bean]

We can complain until we all turn blue in the face. I dont think Mazda really seems to care.

[mazdabetty]

Don't you just llloooove their sad attempt at making it right though? $750 on a new mazda... PFFFFF... please I'm dying here... these guys are all comedians!!

[Thrizzl3]

how long will my car last before it turns into a rust bucket =(

[MAZDA Kitten]

http://www.engsoc.org/~caboose/upload/Mz3Projects/Rust%20Fighting/1.%20oh%20noes.jpg

My god.

I knowwwwwwwwwwwwww thats so effed!!! :loco

[Bean]

Don't you just llloooove their sad attempt at making it right though? $750 on a new mazda... PFFFFF... please I'm dying here... these guys are all comedians!!

YESSSSSSSSSSSSSSSSSSSSS :flaming But sadly, there is nothing funny about it.

[Flagrum_3]

how long will my car last before it turns into a rust bucket =(

Phil, your cars already a rustbucket lol.


:chuckle


_3

[Flagrum_3]

Don't you just llloooove their sad attempt at making it right though? $750 on a new mazda... PFFFFF... please I'm dying here... these guys are all comedians!!

I know!! It's comical in the worst way.To think someone here with an '07, yeah an '07 has rust on his panels.Mazda should be replacing these with full panels on a vehcile that new!! ...not just touching them up so they make it past warranty.....it's Farking criminal, I say :flaming



_3

[Bean]

I know!! It's comical in the worst way.To think someone here with an '07, yeah an '07 has rust on his panels.Mazda should be replacing these with full panels on a vehcile that new!! ...not just touching them up so they make it past warranty.....it's Farking criminal, I say :flaming



_3

YES!!!!! I SO agree. :flaming

[aris]

I know!! It's comical in the worst way.To think someone here with an '07, yeah an '07 has rust on his panels.Mazda should be replacing these with full panels on a vehcile that new!! ...not just touching them up so they make it past warranty.....it's Farking criminal, I say :flaming



_3

The only person i know with rust on their 07 is bean..and she is a she:chuckle

[Bean]

Car is in hubbies name, so consider it a He ;)

[Flagrum_3]

The only person i know with rust on their 07 is bean..and she is a she:chuckle

There's another member on here too, but I'm not abliged to offer up the name....possible court action.


_3

[aris]

There's another member on here too, but I'm not abliged to offer up the name....possible court action.


_3

Gotcha:)

[Krisekca]

Special Loyalty offer now on for anyone who has experienced 04/05 rust issues.

Details here: http://www.torontomazda3.ca/forum/showthread.php?p=457315#post457315


What happened to that Special Loyalty Offer ?


Kris

[mazdabetty]

What happened to that Special Loyalty Offer ?


Kris

It's LAME!!!!! Big fail.... and kind of an insult. No one wants a new mazda now after this... hahahhaha

[MajesticBlueNTO]

What happened to that Special Loyalty Offer ?


Kris


It's LAME!!!!! Big fail.... and kind of an insult. No one wants a new mazda now after this... hahahhaha

that thread originally stated that:

1) Mazda Canada was offering a $750 incentive to 04/05 owners to buy a new mazda (LAME yes since repairs are probably way more than $750)

and

2) Jeff/MoT was going to offer something more/better in addition to the $750

...now the link to the thread states:

Invalid Thread specified. If you followed a valid link, please notify the administrator :gone

[Bean]

NO MORE Mazdas for us even if they are $10,000 off MSRP

[Jeff-TheBiz]

What happened to that Special Loyalty Offer ?


Kris

The promotion is still available, however Mazda Canada has asked for those interested to contact their dealer for details.


2) Jeff/MoT was going to offer something more/better in addition to the $750



Isn't that always the case???

[mazda lover]

It's LAME!!!!! Big fail.... and kind of an insult. No one wants a new mazda now after this... hahahhaha

couldn't agree with you more. New members are joining saying they bought a 2010 so I guess the rust issue doesn't bother them. I guess they are hoping the issue has been resolved...

[Krisekca]

750$
1% Loyalty for having Mazda

so that around 1K just in Mazda Discount .... that's something ... As long as the new will not rust lol !

[irietek]

Is it too late for me to post?

Year of car: 2005
Model: GT
Color: Carbon Grey
Current Mileage: 164,000km
Corrosion damage: Wheel well, window sills, door trim, and right below the brake light.

[mazda lover]

Is it too late for me to post?

Year of car: 2005
Model: GT
Color: Carbon Grey
Current Mileage: 164,000km
Corrosion damage: Wheel well, window sills, door trim, and right below the brake light.

As long as you are under the 5 year warranty mazda should fix your car,

[S.F.W.]

As long as you are under the 5 year warranty mazda should fix your car,
warranty is 5 years/120,000KM whichever comes first. His warranty is long gone.

[Thrizzl3]

warranty is 5 years/120,000KM whichever comes first. His warranty is long gone.

im over 120k..i thought it was 5yr/unlimited kms...

[S.F.W.]

im over 120k..i thought it was 5yr/unlimited kms...
hmm, I guess I was wrong..

[MAZDA Kitten]

I had mine done wayyyyyyyyyyy over my warranty. Havent seen 120,000 in like 2 years LOL

[aris]

.i thought it was 5yr/unlimited kms...

It is 5yr/unlimited kms

That's what my owners manual says

[Thrizzl3]

hmm, I guess I was wrong..

no biggie lol

[aris]

no biggie lol

+1:)

[d_source]

i dunno thats what they said
Hi All,

Just wanted to give an update on my situation. In June i was asking about the rust that had returned in areas that had been fixed back in fall of 2008. My 5yr rust warranty was going to expire on June 28,2009 so i needed to get it in quick. I brought my car in for an oil change and had them look at it then. They expidited the order to Mazda Canada, so i left the car with them to do the repairs. I was obviously upset at the fact that i was fixing the same areas that were supposedly fixed about 6 months earlier. They said they weren't sure why it had reappeared and were trying a better way to fix the problem. I got it back and 1 day later noticed another huge patch on the driver's side door (which was new) so i had to rush to bring it back in and forced them to have it done qucikly b/c i didnt want them holding my car for another 2 weeks. They took care of the areas that were rusted but left the parts that were bubbling and offered me no reason why they didnt fix the whole thing. Plus they didn't give me any assurance that if the rust returns in the next few months or within the next yr that they would fix it, which if you stand behind the quality of your work, you should easily be able to do. I think that's bullsh1t and if anyone wants to start a class action lawsuit i am behind it 100%. In the past 8 months i've had my car repaired 3 times due to rust issues and the bubbling is still there. In that time my car has been with them for over 1 full month and they never even gave me a loner while they did the work. What will my car look like after the upcoming winter? I hope all the rust areas don't return b/c now i've got nothing protecting me.

Also, for those who were asking: I was just in an accident recently (totally not my fault). My car was sent to a different body shop for repairs (not the one that did the rust work) and they give a lifetime guarantee and all parts that they've repaired, including any form of rust, not just perforation. And i believe that's standard for all accident repairs from body shops.

[Bean]

Makes you wonder why so many Mazdas are out their on used car lots. :(

[Thrizzl3]

which dealer did you take it to?

[d_source]

which dealer did you take it to?
Prima Mazda in Woodbridge. They send it out to a body shop b/c they don't do the repairs there. The service technicians there are usually pretty good but this is upsetting. What happens next year when my full 6yr warranty is up, am i going to have the same problems on all repairs?

[Bean]

Saw an 2008.5 with rust on it today. SAD

[thanu31]

TM3's rust hunter ^ -_-

[Bean]

:):chuckle

[Triznox]

I've got the same issues. Rusting in all the typical areas. Rear wheel wells, bumper seams, doors, door jams and all wheels. I also have the typical off the showroom floor high idle engine light issue.
2004 Mazda 3 GT with 85,000kms. I also have a 1994 Buick LeSabre with 250,000kms that has just as much rust and has seen more salty winters. Simply put this car pretty and does have zoom-zoom but none of that matters once you find out it is disposable.
I came across this posting and found out it was not just me who had this kind of rust. I took it in recently to have the rust documented and sent to Mazda Canada for approval. Turns out it is past my warranty and they declined me because of it. I had called the local dealer 1/2 year ago when the warranty was still valid, and mentioned rust issues. I was told surface rust was only covered for 3 years and perforation for 5. I was only qualified for perforation and the test for that was if a pencil can be pushed through, it would be covered. The rust was bad but not bad enough to meet those low standards. Needless to say I'm not very impressed to find out that they were indeed covering these rust repairs and I did have a legitimate problem which was brushed off and now it is too late.

[klym]

Year of car: 2005
Model: GT
Color: Sunlight Silver
Current Mileage: 97,000km
Corrosion damage: Below third brake light, back right light, lip of hood.

[Thrizzl3]

Year of car: 2005
Model: GT
Color: Sunlight Silver
Current Mileage: 97,000km
Corrosion damage: Below third brake light, back right light, lip of hood.

the parts in bold will be covered..the hood won't be as they will say the reason is because of stone chips..

[HEVNSNT]

Same issues here.

2004 bought in January of 04
Rear 3rd brake light
Rear wheel wells
And more but I'll have to check

[rab33]

I've got rushton both of my rear wheel wells and around my right tail light. Will be taking into MoT soon as they are along the subway line.

[Battl3hamm3r]

It's a happy day for me today !

Mazda is actually going to repair my car for free even though my waranty expired , I have alot of rust on both wings, above the rear wheels and bubbling on the black pannels between the side windows.

I went to a dealer 3 weeks ago and talked to the manager, last Monday I called him and asked for news, he said he sent the info about my car to Mazda Canada (i was suprised he did, he did not sound convincing when he said he would). That same night, on Monday, I went on the Mazda Canada web site and sent a nice email and refering this manager.

Today the manager called me and said mazda will replace both my doors and wings for free... I was so happy !!!

I had my car for over a year, its passed the 100k KM and I have no problems with it other than that ugly f*cking rust

Good luck to all

_aMIr

[Bean]

Good to hear :)

[mazda lover]

It's a happy day for me today !

Mazda is actually going to repair my car for free even though my waranty expired , I have alot of rust on both wings, above the rear wheels and bubbling on the black pannels between the side windows.

I went to a dealer 3 weeks ago and talked to the manager, last Monday I called him and asked for news, he said he sent the info about my car to Mazda Canada (i was suprised he did, he did not sound convincing when he said he would). That same night, on Monday, I went on the Mazda Canada web site and sent a nice email and refering this manager.

Today the manager called me and said mazda will replace both my doors and wings for free... I was so happy !!!

I had my car for over a year, its passed the 100k KM and I have no problems with it other than that ugly f*cking rust

Good luck to all

_aMIr

what was the e-mail addy you used to contact Mazda Canada..

[Battl3hamm3r]

what was the e-mail addy you used to contact Mazda Canada..

I simply went on Mazda.ca, under Contact us, Subject warranty/tech and filled in the info with a text referring the manager I talked to and saying that having rust like that on a 5 year old car in unacceptable, it's bad publicity because it's really apparent anyone can see it on the road... it's true, It was no bullshit

I think I just saved 3000$ in reparations

[MAZDA Kitten]

nice!!!!! I think I will do the same because it will be coming back

[Ex-Rolla]

Gonna drop off my 05 next week to have the 3rd brake light are, wheel well and the bubbling under the vinyl tape fixed. Thankfully, the dealership is taking care of it. Or rather, Mazda Canada.

[pir8maniac]

Holy crap!!
My 09 Mazda 3 GT has spots of rust on the bottom section of the front door panels!!
I just bought mine in April of this year!!

That's ridiculous... :flaming

What exactly will the dealership do?

[RedRaptor]

Holy crap!!
My 09 Mazda 3 GT has spots of rust on the bottom section of the front door panels!!
I just bought mine in April of this year!!

That's ridiculous... :flaming

What exactly will the dealership do?

You might have rail dust which is common on new cars from being on the rail. Use a clay bar and you should be able to remove it pretty easily.

If you are experiencing bubbling underneath the paint, then join the rest of the club.

[RedRaptor]

For those who are getting the bubbling underneath the black vinyl repaired, you guys are very lucky. Avante Mazda/Mazda Canada would not cover it for my car.

[Thrizzl3]

For those who are getting the bubbling underneath the black vinyl repaired, you guys are very lucky. Avante Mazda/Mazda Canada would not cover it for my car.

rob can't you try another dealer?

[S.F.W.]

Holy crap!!
My 09 Mazda 3 GT has spots of rust on the bottom section of the front door panels!!
I just bought mine in April of this year!!

That's ridiculous... :flaming

What exactly will the dealership do?

are you sure it's rust, and not rail dust? Have you tried a clay bar?

[S.F.W.]

For those who are getting the bubbling underneath the black vinyl repaired, you guys are very lucky. Avante Mazda/Mazda Canada would not cover it for my car.

To me that's an Avante issue. Both MoT and Agincourt covered this for me.

[jonjon72]

I simply went on Mazda.ca, under Contact us, Subject warranty/tech and filled in the info with a text referring the manager I talked to and saying that having rust like that on a 5 year old car in unacceptable, it's bad publicity because it's really apparent anyone can see it on the road... it's true, It was no bullshit

I think I just saved 3000$ in reparations


Had both doors replaced by Agincourt Mazda. Had a couple of bubbles behind the black tape on the doors by the b pillar. You definitely saved more than 3K.

[Battl3hamm3r]

Had both doors replaced by Agincourt Mazda. Had a couple of bubbles behind the black tape on the doors by the b pillar. You definitely saved more than 3K.

At first I though that the bubbles were only behind the black tape, but when you open the door, you can see it on the other side also... its extremely ugly

Sometime i have the impression that this to good to be true, im usually a very unlucky guy... will see

[mazdabetty]

Well got mine looked at today... gonna be making an appointment as soon as I can gather the strength to take the bus to work for a week...... oohhhhhh goooodddddd :( This will be my 4th friggin time.

This is also my last run before the warranty ends in November. The list includes:
• returning rust on wheel wells
• both rear doors (under on the seam)
• b-pillar

Big thanks to the ppl at the BBQ who pointed out the possibility of rust under my b-pillar. I would have passed it off as a small dent. Sure enough when the manager checked behind the rubber seam on the other side of the door, it was definitely rusting :bang

Some interesting info I gathered from chattin with the manager for a bit:

• The rust will always come back. There really is no stopping it unless the entire panel is replaced. He mentioned that he chose a test vehicle and brought it to the most expensive body shop around. He told them to go "all out" and ended up spending close to $3000 on the rear wheel wells only. The result? 10 months later it returned. So tough luck, pretty much, for us.

• No body shop offers a warranty for fixing rust. So if it comes back after the warranty ends? SCREWED again.

• It is rumored that Mazda is considering extending this warranty one extra year. It's in talks right now, apparently they are suffering more than we think and are trying to think of something to keep us happy... (clearly the $750 bonus on a new one just didn't fly ahhaha) This probably explains why Mazda is allowing some vehicles already with expired warranties to get it fixed again... which makes me wonder why people with valid warranties are still being turned away from some places :loco

[RedRaptor]

PM Karen at Agincourt Mazda. She seems to be the most helpful out of all the dealerships. I just went through Avante Mazda regarding the rusting issue and they lied to me about Mazda Canada not covering the B-Pillar rust on the doors.

I know if Karen comes through for me, Agincourt Mazda will be my dealership of choice for all my servicing.

[Karen Lee-McNair]

Just a note to all, those area that MazdaBetty listed are now Covered until 72 months. Get to your dealers!

As a side note: I look forward to assisting everyone with any corrosion issues, unfortunately if it is not original paint I am unable to do anything, this includes cars that have already been covered in those infected areas

[Bean]

So does this include the 2007 models?

[mazdabetty]

So it's official then??? wowww mazda works fast. hahahahha


Just a note to all, those area that MazdaBetty listed are now Covered until 72 months. Get to your dealers!

As a side note: I look forward to assisting everyone with any corrosion issues, unfortunately if it is not original paint I am unable to do anything, this includes cars that have already been covered in those infected areas

[Karen Lee-McNair]

have to re-read to confirm, but I'm pretty sure it was 04-05

[Bean]

They want to keep customers and not lose them. Good move on their part.

[mazdabetty]

So, Karen, I still have one more year officially? Does this go for every dealership? I'm not sure how long I'll be living in Ottawa, otherwise I'd be bringing it to you :(

[Bean]

What about the 07s then? I am quite sure they will have this problem too.

[Karen Lee-McNair]

Bean, I looked at your car and you're covered.
Until these cars have a confirmed issue outside of warranty coverage, this will not be addressed, since they're all under warranty right now

[Karen Lee-McNair]

So, Karen, I still have one more year officially? Does this go for every dealership? I'm not sure how long I'll be living in Ottawa, otherwise I'd be bringing it to you :(

should be nationwide

[Bean]

Okay :)

PS I like your message under your name and such

[Karen Lee-McNair]

Haha! Thanks bean!

[Bean]

My Pleasure.

[mazda lover]

are you sure it's rust, and not rail dust? Have you tried a clay bar?

ya could be rail dust, but wouldn't it be all over the car? Just a thought

[mazda lover]

So, Karen, I still have one more year officially? Does this go for every dealership? I'm not sure how long I'll be living in Ottawa, otherwise I'd be bringing it to you :(

OH MY GOD your not thinking of moving to the Toronto area are you? OUCH

[mazda lover]

They want to keep customers and not lose them. Good move on their part.


Have to agree...

[pir8maniac]

are you sure it's rust, and not rail dust? Have you tried a clay bar?

no i used the clay bar when i first bought the car in May...
so that would have got rid of any rail dust during shipment over.

but i just can't believe it's only been four months and i have rust...

[pir8maniac]

You might have rail dust which is common on new cars from being on the rail. Use a clay bar and you should be able to remove it pretty easily.

If you are experiencing bubbling underneath the paint, then join the rest of the club.

i'll try the clay bar again then before i storm into the dealership...haha...

[Karen Lee-McNair]

Clay barring due to rail rust is covered under warranty the first year of ownership, have the dealer do the work!

[S.F.W.]

Clay barring due to rail rust is covered under warranty the first year of ownership, have the dealer do the work!
Wow, you learn something new every day.

[rodeored]

Name: andrew middleton
City/province: montreal, quebec
Year of car: 2004
Model: not sure
Color: 29Y titanium grey
Current Mileage: 64,000km
Corrosion damage:
wheel wells, front of both wells. passenger has it worse -- full rust through, metal breaks off like crackers. drivers side is there, but not rusted thru. also all underneath rockers, paint peeling and rusting like mad.
also litle spots here and there at body seams and small bits of bubbling paint.

called mazda in march i think to enquire about warranty -- denied as model produced 01/04 so feb 1st, 2008 it expired -- i called in late march. *******S

left it for a while, it currently is sitting on jackstasnds in my driveway and i am fixing it, then selling this POS. it will rust all over
\
bottom line, the rear part of the wheel well is 3 pieces of metal sandwiched together. the center is a piece of steel sandwiched between two very thin pieces of metal, the moisture gets in between the three pieces and rusts from both sides. THERE IS NO CURE for this rust.. i took pictures all along and will post up when i am done my repair, but 100% it is a production flaw, run your finger on the inside of your wheel well, you will feel a small lip -- this is where the moisture gets in and rusts it out. :bang:bang:bang:bang:bang:bang:bang:bang

[rodeored]

Here is the damage
area currently being fixed, the metal edge just crubmled in my hands...
passenger rear
http://i52.photobucket.com/albums/g1/plaza500/MAZDA%203/Picturel004.jpg
driver rear
http://i52.photobucket.com/albums/g1/plaza500/MAZDA%203/Picturel001.jpg
passenger front
http://i52.photobucket.com/albums/g1/plaza500/MAZDA%203/Picturel005.jpg
drivers front
http://i52.photobucket.com/albums/g1/plaza500/MAZDA%203/Picturel003.jpg


okay so into the area i am working on
see the metal how the rust is just eating away at both sides?

http://i52.photobucket.com/albums/g1/plaza500/MAZDA%203/Picturel017.jpg

here is where it currently is
-- i rebuilt the section with wire mesh and then bondo's it and will next put rockerguard all along the section, the topcoat the rockerguard with paint -- anyone know a canian tire equivalent for 29Y? hopefully this will hold, then on to the other side next week :loco

http://i52.photobucket.com/albums/g1/plaza500/MAZDA%203/Picturel026.jpg

[Dave_The_BMXER]

Not sure there will be a Canadian tire equiv to your paint... perhaps you can find some place to mix you a can.

[rodeored]

thanks for making my response your 1000th post!:headbang

[mazda lover]

That rust is nasty, shame on you Mazda...
when did you first notice the rust starting to show...

[rodeored]

about january

[MAZDA Kitten]

Woww... horrible. Surely not good advertising for Mazda when people see your car in the driveway like that

[mazda lover]

about january


January of 2009,

[mazda lover]

If Mazda wasn't going to fix it and it was my car I would park it at the dealer for other buyers to see. I would warn the dealer what I was going to do and tell them to pressure Mazda to fix it. I don't want to hurt the dealer as it is not their fault. If I was a Mazda dealer I would be all over Mazda to correct the problem of future cars as they might lose business because of the poor quality.
Heard so many times that the M3 is value for the money well thats what we get for our money, we get ZOOM ZOOM we also get RUST RUST.
In all fairness to Mazda they have steped up and are dealing with the rust but they should have fixed rodeored's car

[mazda lover]

here is a picture of a 2000 Ford Focus, this is what our 04 and 05 and maybe other years will look like in 9 years. This is got to be the worst 2000 car I have seen with so much rust. The rest of the car is just as bad if not worse.

http://i25.tinypic.com/33k9bb6

[m3mtl]

I'm from montreal. I bought my 04 used. Mazda Gabriel replaced the two rear doors and did all 4 wheel wells (repaired). Luckily I tried to spot everything before the warranty was up.

[m3mtl]

Sorry one more thing. I believe the warranty doesn't start when the car was produced, but when it was delivered to the original owner.

[aris]

Yes it's when the car was first purchaced buy the first owner

[rodeored]

yup, built jan 04, bought feb 04 -- screwed either way

look i figure i could go thru all the hassle of making a fuss and whining and complaining

or throw the car up on a jack and fix it myself. i chose to fix it myself. i will only cost me about 100 bucks in the end, and no stress.. Mazda builds a piece of shit, i bought it, blah blah blah.. fix it and move on...

[mazdabetty]

I think mazda has extended their warranty one extra year... check with Karen @ Agincourt. She will be able to confirm this.

[mazda lover]

I think mazda has extended their warranty one extra year... check with Karen @ Agincourt. She will be able to confirm this.


yes they have, I checked with my dealer and he said only the 04 and 05
now 6 years..but double check with your dealers

[rodeored]

from what i am reading its not a big deal for mazda to do it cause it seems most people just end up with rust again in a few months.

so fight fight fight, have no car while it sits in a body shop for a month and end up wih the same issue a half year later.

pointless.

[Krisekca]

yeah Mazda did extend warranty by 1 year ...
on 04/05 will see how true it is ... My 3 is back ...

Rusted Engine Bay ( paint corrosion not other metals )
Rusted Doors 4 ( 2 are really bad )
Rusted Fenders
Rusted around stop light

will see how Mazda will take care of this ..

[rodeored]

sooooooo i just went in to a local mazda (1st visit) to get some parts for my 2006 mazda6 and i asked them at the dealer if the warranty was extended for 1 year, the one guy knew nothing of it, asked his supervisor who said...

YES.

:bang:bang:bang:bang:bang

of course they wouldn;t send out a notice for this would they? of course they wouldn;t let everyone know about this would they? of course i would love to skull**** the first guy i spoke to who refused the job.

[Krisekca]

I saw email for 04/05 notice ... Dated August 28

[tpakar21]

can you go on any mazda dealership even if you didnt bought your car from a mazda dealership??

[aris]

can you go on any mazda dealership even if you didnt bought your car from a mazda dealership??



Yes you should be able too

[mazdabetty]

Of course you can. Doesn't man the warranty is voided...

[Lodian]

2004 and 2005 models corrosion warranty on rear fenders are extended to 7years as of last month.

[MAZDA Kitten]

can you go on any mazda dealership even if you didnt bought your car from a mazda dealership??

Yes.
Bought mine at Ontario Mazda and I am dealing with Mountain Mazda.

Car is going back because rust bubbles are starting to re-appear on one of the fenders. At this point shouldnt they just do cut and weld? Rust is like cancer and it will spread...

Glad to hear they extended the warranty. My B pillars are starting to show rust bubbles as well. They already took pictures just waiting from the body shop when I can bring my car in.

[tpakar21]

thanks for the info guys! im gonna bring it in

[mazdabetty]

2004 and 2005 models corrosion warranty on rear fenders are extended to 7years as of last month.

6 years, actually, as of last month.

...and this has already been established at the top of this thread... lol but thanks for your very random post :chuckle

[Karen Lee-McNair]

warranty is NATION-WIDE! you should go to where you prefer. :)

[Thrizzl3]

6 years, actually, as of last month.

...and this has already been established at the top of this thread... lol but thanks for your very random post :chuckle

ouch..lol

[mazdabetty]

LMAO!!! welllll!!! Random people with NO posts just come out of nowhere and post random facts that aren't correct.

Unless Karen can confirm whether it's 7 years, cuz that would just be awesome!!!!! hahahah

[Thrizzl3]

i think airport mazda is ****ing me over again..i have a strong feeling..

[mazdabetty]

uh oh.... no don't say that yet... keep on top of them, I'd be calling every day. And now that they've given confirmation that this is what they'll be doing u (might) have mazda canada to back you up.... although they're proven useless when it comes to helping people out :complain

[Thrizzl3]

uh oh.... no don't say that yet... keep on top of them, I'd be calling every day. And now that they've given confirmation that this is what they'll be doing u (might) have mazda canada to back you up.... although they're proven useless when it comes to helping people out :complain

mazda canada screwed me over the first time by telling me that my car was approved..but yet they forgot to tell me that they didnt approve the bill from the bodyshop..GAHHHHH helppppp meee

[tpakar21]

are they gonna lend you a loaner if they gonna fix the car?

[aris]

mazda canada screwed me over the first time by telling me that my car was approved..but yet they forgot to tell me that they didnt approve the bill from the bodyshop..GAHHHHH helppppp meee

How come you don't take your car in to karen instead??

[rodeored]

my repair finished -- went to NAPA they can mix you an aerosol can for 27 bucks (CAD) in 5 minutes

now it looks like this - primed, rockerguarded, and painted.

http://i52.photobucket.com/albums/g1/plaza500/MAZDA%203/Picturel038.jpg

it was this

http://i52.photobucket.com/albums/g1/plaza500/MAZDA%203/Picturel004.jpg

[rodeored]

by the way : total cost about 125 bucks to fix:headbang

[mazdabetty]

good job.... uhhh shoulda gotten mazda to fix it for free though :whoa

[mazda lover]

mazda canada screwed me over the first time by telling me that my car was approved..but yet they forgot to tell me that they didnt approve the bill from the bodyshop..GAHHHHH helppppp meee

the bill is between Mazda Canada and the body shop, nothing to do with you, did they want you to pay the bill? so what happened?

[Stylus_MZ3]

Well it will be the third time if I take mine back to Ontario Mazda.... and It looks like I'll have to go with plan "B"... going through a Rely Shop with the insurance company I work with.... Hope they can give me a good deal...

[Dave_The_BMXER]

rodeored great work.

[iheartmazda3]

i went through the whole process got the car painted twice cuz the guy didnt paint it right the first time. But the only painted along the bottom of my car. I have rust bubbles on the roof aswell as on my tail light on the trunk. I was told that mazda is only paying for rusting along the bottom of the car.

[Diggs]

My Car: 2004 Mazda 3 GT Sedan, 61000 km

Like many of you, had significant corrosion issues on both rocker panels around the drain plugs, frame rails, both rear wheel well lips, and the seam where the bumper meets the body panel.

In late July, after sending a few strongly worded letters to both Mazda Canada and my Dealer (North Hill Mazda in Calgary) with about 20 hi-res pictures of the corrosion, the dealership brought in their body shop to write up a quote and the service manager told me he would push for the corrosion to be repaired under warranty. He said it would take about a month to get an answer. Well 2 weeks ago, Mazda approved the repairs...no arguing, no fuss...I was extremely surprised, especially as my car was 5 months out of the 5 year warranty and there was no actual "perforation". After a week in the body shop, it's back in my hands and looks pretty good. I just hope the repairs last. As a side note, while they were bringing my car around, I saw the invoice from the body shop: $3500...glad I didn't have to pay for it.

Was thinking about trading in my car before I was able to get it fixed, but at least this buys me some time, plus I should be able to get full trade in value for it now.

Thanks to everyone who posted info on this site...it was extremely helpful to make my case to Mazda for the repair.

[aris]

My Car: 2004 Mazda 3 GT Sedan, 61000 km

Like many of you, had significant corrosion issues on both rocker panels around the drain plugs, frame rails, both rear wheel well lips, and the seam where the bumper meets the body panel.

In late July, after sending a few strongly worded letters to both Mazda Canada and my Dealer (North Hill Mazda in Calgary) with about 20 hi-res pictures of the corrosion, the dealership brought in their body shop to write up a quote and the service manager told me he would push for the corrosion to be repaired under warranty. He said it would take about a month to get an answer. Well 2 weeks ago, Mazda approved the repairs...no arguing, no fuss...I was extremely surprised, especially as my car was 5 months out of the 5 year warranty and there was no actual "perforation". After a week in the body shop, it's back in my hands and looks pretty good. I just hope the repairs last. As a side note, while they were bringing my car around, I saw the invoice from the body shop: $3500...glad I didn't have to pay for it.

Was thinking about trading in my car before I was able to get it fixed, but at least this buys me some time, plus I should be able to get full trade in value for it now.

Thanks to everyone who posted info on this site...it was extremely helpful to make my case to Mazda for the repair.

Cause mazda extended the warranty so instead of 5 years it's 6 years

[Slick3]

Newbie here! From Ottawamazda.ca

Just spoke with Karen about my rust issues.....incredible person. Really happy I stumbled on this thread!

Cheers,

D!

[iheartmazda3]

so my 04 is 4 months over the 5 year warranty and your telling me they will fix my trunk and roof or are we still referring to the bottom half of the car... if i was going to keep my car for a while i would get carbon fiber on the roof and the trunk but im not keeping it that long for i have has many issues with it so why bother....

[Slick3]

so my 04 is 4 months over the 5 year warranty and your telling me they will fix my trunk and roof or are we still referring to the bottom half of the car... if i was going to keep my car for a while i would get carbon fiber on the roof and the trunk but im not keeping it that long for i have has many issues with it so why bother....

According to Karen...yes...they should. Bring it in. Get it fixed up!

[CanSpeed 3]

My cars going in on the 13th. Mazda has coverd it 100% and i even picked my own body shop. Cars gone for 4 days :(

[Bean]

What if I dont want to get it done at a Mazda dealership? Will I be approved to take it into my shop of choice?

[aris]

What if I dont want to get it done at a Mazda dealership? Will I be approved to take it into my shop of choice?

I think it's the dealer call...i know my dealer will only use car star...so you would have to ask the dealer that is doing the work if you can

[Bean]

Okay. Thanks :)

[azn_dan]

wow am i ever happy i found this thread. I am a regular on the mazda 6 forums and have read an amazing amount on how alot of us get screwed by running out of warranty or being denied service for non perforation rust (as what the service managers claim). Thank you for stating that the warranty is extended and that i can hopefully get my 6 cleaned up :D

[Bean]

Isnt the 6 made in North America?

[azn_dan]

umm i believe it is, but from what i read, supposedly the sheet metal was a bad batch for some 04 mazda 6's and a few mercedez? Atleast that's what the story is for some people in the states and the UK.

[Bean]

Sucks :(

[CanSpeed 3]

Talked to the dealership and mazda only covers the mazda 3 as a customer appreciation thing. (i think they want to keep the mazda 3 looking good on the roads for new buyers)

So He also said mazda wont cover any other cars for rust. You can try and get it approved but sorry for ur luck on rust. Its the worst thing on a car :(

[Triznox]

After being rejected 1-2 months ago, I saw this extension. Went back to the dealer and got the rear quarter panels approved. The wait is a couple months though.
Why would they not approve the rest of the rust? I got it on the door bottoms and all four wheels as well.
At least I finally got somewhere.

[S.F.W.]

After being rejected 1-2 months ago, I saw this extension. Went back to the dealer and got the rear quarter panels approved. The wait is a couple months though.
Why would they not approve the rest of the rust? I got it on the door bottoms and all four wheels as well.
At least I finally got somewhere.
They should have. Call Mazda Canada.

[tpakar21]

i just brought in mine yesterday at mountain mazda, they're gonna fix both rear panels, hatch door, and they're gonna put 2 new rear doors:)