Mazda3 owners with corrosion issues; information here!

[Thrizzl3]

my car just went back in for the 2nd time to get the rust fixed..they said a week so we will see what happens...

[Bean]

Nice avatar :)

I hope this time the fix is good

[marvin24k]

i just brought in mine yesterday at mountain mazda, they're gonna fix both rear panels, hatch door, and they're gonna put 2 new rear doors:)

Nice!

[marvin24k]

my car just went back in for the 2nd time to get the rust fixed..they said a week so we will see what happens...

Hope it gets fixed for good Phil.

[Thrizzl3]

me too..they are trying to get Mazda to pay for my rental after they screwed me over the 1st time.

[cwp_sedan]

me too..they are trying to get Mazda to pay for my rental after they screwed me over the 1st time.

Don't take any flack Phil! :complain

[Thrizzl3]

Don't take any flack Phil! :complain

if they don't cover it i will get the dealer to pay for it:) no matter what im not paying for a rental

[mazdabetty]

if they don't cover it i will get the dealer to pay for it:) no matter what im not paying for a rental

Phil how did they screw you over again? You were supposed to get your panels replaced right?

I still haven't made my appointment... pretty sure I have 3 weeks before my warranty is done. I spoke with the service manager at a dealership here and he said they won't pay for a rental for me either, even though they're re-doing work they had already done a few months ago... Taking the bus here SUCKS!!!!!! :bang

And I also asked him about the extended 6 year warranty coverage and apparently it doesn't cover all areas... only rear wheel wells, quarter panels, and trunk light I think? Bruuuutal. :(

[Thrizzl3]

Phil how did they screw you over again? You were supposed to get your panels replaced right?

I still haven't made my appointment... pretty sure I have 3 weeks before my warranty is done. I spoke with the service manager at a dealership here and he said they won't pay for a rental for me either, even though they're re-doing work they had already done a few months ago... Taking the bus here SUCKS!!!!!! :bang

And I also asked him about the extended 6 year warranty coverage and apparently it doesn't cover all areas... only rear wheel wells, quarter panels, and trunk light I think? Bruuuutal. :(

My car is at the bodyshop now. I got a call this morning from the service manager saying that mazda will cover my rental for 8 days. Stupid thing is that i have to bring the car back on friday night and pick it up monday morning:loco

At least im not paying for a rental this time becuase they knew they screwed up before. When my car comes back TM3 will be happy that my car is 95% rust free.

[mazdabetty]

At least im not paying for a rental this time becuase they knew they screwed up before. When my car comes back TM3 will be happy that my car is 95% rust free.

How did they screw up tho? I took a look back a few posts, they tried to give you the bill or something??? hahaha.... or they just did a bad job this first time?? dammit my rental should be covered too.... how did u work your magic Phil??? haha

[Thrizzl3]

How did they screw up tho? I took a look back a few posts, they tried to give you the bill or something??? hahaha.... or they just did a bad job this first time?? dammit my rental should be covered too.... how did u work your magic Phil??? haha

First screw up was when mazda canada approved the work to be done on my car. the service manager thought that they approved the price of the fix but mazda canada hadn't receieved the estimate at the time. So poor me was paying for a rental until mazda approved the estimate.

It wasn't until 2 months after that mazda approved the estimate and the ok was sent to the service manager for my car to be fixed. To make up for my lost funds..they decided to pay for my rental while my car is being fixed.

[mazdabetty]

ooooh ok... damn.... how the hell did they mess that up??

Well good luck this time!!! I guess I'm stuck taking the bus... it's totally gonna snow the minute I drop my car off.. you watch...

[Thrizzl3]

ooooh ok... damn.... how the hell did they mess that up??

Well good luck this time!!! I guess I'm stuck taking the bus... it's totally gonna snow the minute I drop my car off.. you watch...

counting down until october 30th..that's when my car comes back. In the meantime i have a 2009 mazda 3 to play with:)

[Jest3r]

I'll be getting my m3 rust proofed asap, I dumped 4 grand to get my 2000 chevy tracker certified in BC when I was living out there to pass their "standards" (The undercarriage was all rusted and apparently all my lines had to be replaced). Learned the hard way.

[Thrizzl3]

counting down until october 30th..that's when my car comes back. In the meantime i have a 2009 mazda 3 to play with:)

o ya i got my car back as you all know!!! its rust freeeeeeeeeeeeeeeeeeeeeeee

[aris]

o ya i got my car back as you all know!!! its rust freeeeeeeeeeeeeeeeeeeeeeee

yaaaaaaaaaaaaaaaaaaaa:)

[mazdabetty]

SO I got my car back last night, and there's a nice giant scratch under the rear driver side window leading to the b-pillar they replaced :flaming

Awesome.

Gonna have that taken care of hopefully, this will the the second time my car was damaged during rust removal... so I'm not sure if they'll believe me this time around, even though there is clear evidence as the scratch leads to the b-pillar...

But I went to feel the wheel wells and door seams to make sure they did a good job and there was this gross gel all over the areas that were painted... anyone know what this stuff is? Maybe just a protecting layer until the paint fully dries? Can I wipe this off so I can feel whether there are still bubbles under the paint or is it better to just leave it with winter coming?

[mazdabetty]

PS Just looked at the scratches again.

It might help me prove my case a little better if anyone happens to know what the process might be when they replace the b-pillar.

The scratches are under the rubber along the rear passenger side window. Do they need to remove this rubber to access the b-pillar? It almost looks as if they were using a tool to dislodge the rubber and scratched the paint in the process...

Any help on that would be appreciated, as I've made an appointment to bring it in on Monday.

Thanks!

[Flagrum_3]

PS Just looked at the scratches again.

It might help me prove my case a little better if anyone happens to know what the process might be when they replace the b-pillar.

The scratches are under the rubber along the rear passenger side window. Do they need to remove this rubber to access the b-pillar? It almost looks as if they were using a tool to dislodge the rubber and scratched the paint in the process...

Any help on that would be appreciated, as I've made an appointment to bring it in on Monday.

Thanks!

Post some pics, if you can Ash!! and that sucks bigtime...doesn't anyone have pride in their work anymore?

_3

[mazdabetty]

So here are some pics of the damage.

These pics aren't the greatest, the reflection of my neighbour's car might look confusing but the first pic is a close up of the window and door.

The scratches aren't that noticeable in this pic, most of them are clear coat damage which hopefully can be fixed easily, but the one long scratch is really prominent, which I've circled. The line indicates where the majority of scratches are under the window.
http://img689.imageshack.us/img689/8508/scratch001.jpg

This pic is of the b-pillar they replaced. They totally mangled it and left this white stuff all over it which won't come off :flaming And they scratched the one beside it too.
http://img24.imageshack.us/img24/2973/scratch002.jpg

ALSO, I noticed today that the other side has similar damage in the same area, but they weren't supposed to touch that area. How am I supposed to prove that was their mistake to them? I'm soooo mad.... I'm not sure what to do if they don't believe me :(

This has turned out to be a complete disaster, it's bad enough I had to go without a car for a week because Mazda screwed up in the first place, but then they go and make it even worse. Can't trust anyone. Seriously.

[Bean]

Where did you get this done?

[mazdabetty]

Ottawa, the same place I went to the last 3 times. And I have to keep going back there because Mazda has this awesome rule that once an area has been painted by one dealership, no other dealerships can touch it. LAME...

[Bean]

Stuuupid :(

[Flagrum_3]

That really sucks Ash, I feel bad for you with all the trouble that place as caused you.But trying to look at the bright side; the scratch doesn't look too deep, (hard to tell for sure), so it may come out with some professional buffing.As for the A-pillar scratch, I believe that may just be the vinyl that's scratched and I believe you can just tear that off and it'll be body colour underneath.Probably better off since it may be the vinyl that's holding moisture trapped, hense the rust.
Also, it may just be my eyes but it looks as if the window weather strip/seal is goughed? ...did they cause that too?


_3

[mazdabetty]

That really sucks Ash, I feel bad for you with all the trouble that place as caused you.But trying to look at the bright side; the scratch doesn't look too deep, (hard to tell for sure), so it may come out with some professional buffing.As for the A-pillar scratch, I believe that may just be the vinyl that's scratched and I believe you can just tear that off and it'll be body colour underneath.Probably better off since it may be the vinyl that's holding moisture trapped, hense the rust.
Also, it may just be my eyes but it looks as if the window weather strip/seal is goughed? ...did they cause that too?


_3

Is it just paint underneath?? I would love just to have body colour, the vinyl looks like crap... And I'm not sure about that little chunk missing... that I've never actually noticed before... I think it may have already been there, but now I'm not sure.

I'm sure there's 1000 more scratches caused by them that I probably won't even notice until I detail it again... which might not be until next spring :( That's what happened last time and by the time I noticed all the over spray in the right lighting, it was months too late :bang

Anyway hopefully it will buff out easily. I better get a friggin rental this time :flaming

[Dave_The_BMXER]

It is just paint underneath the vinyl. Check out Hives car.

[mazdabetty]

Probably better off since it may be the vinyl that's holding moisture trapped, hense the rust.


It is just paint underneath the vinyl. Check out Hives car.

I wonder if this really is the reason for b-pillar rust? What's the purpose of the vinyl anyway? Are we better off just getting rid of it? Seems to look better, I checked out Hives car and it actually looks more "high end" like that hahah...

[Thrizzl3]

It is just paint underneath the vinyl. Check out Hives car.

i thought it was electrical tape since mazda was cheap on painting our cars...

[Flagrum_3]

I wonder if this really is the reason for b-pillar rust? What's the purpose of the vinyl anyway? Are we better off just getting rid of it? Seems to look better, I checked out Hives car and it actually looks more "high end" like that hahah...

I'm not going to say "for sure" that the vinyl is the cause, it could be that moisture is getting in some other way, but I can't see the vinyl helping either and could "possibly be the cause" lol...Although I have not experienced any rust on any pillars myself, as of yet.(crosses fingers) :)


_3

[ricohman]

I am very close to buying a 2010 Sport but this thread has given me second thoughts.
I want the driving experience of the Mazda but rust is not acceptable given our climate. I have narrowed my choices to the Mazda 3 and a Matrix XR.
The Mazda drives better, has a nicer interior and looks better.
This would be a no-brainer but I do not want my car to end up like some here in 3-4 years.
Maybe I should vote with my wallet on this one. And in time Mazda will realize they may be losign new customers to this issue.
I want to make the choice this week but I need it to be the right choice.

[mazda lover]

I am very close to buying a 2010 Sport but this thread has given me second thoughts.
I want the driving experience of the Mazda but rust is not acceptable given our climate. I have narrowed my choices to the Mazda 3 and a Matrix XR.
The Mazda drives better, has a nicer interior and looks better.
This would be a no-brainer but I do not want my car to end up like some here in 3-4 years.
Maybe I should vote with my wallet on this one. And in time Mazda will realize they may be losign new customers to this issue.
I want to make the choice this week but I need it to be the right choice.

tough choice, a Mazda or not. The question we have to ask ourselves has Mazda corrected the rust issues? It was an issue with the Protage which was before the M3, so did Mazda correct the issue? So have they or have they not by now? Personally I would not buy a M3, but thats just me. If the issue was corrected what did they do? don't listen to rumours with no facts.
You might hear better paint and primer? or better, less corrison pron metal?

[ricohman]

tough choice, a Mazda or not. The question we have to ask ourselves has Mazda corrected the rust issues? It was an issue with the Protage which was before the M3, so did Mazda correct the issue? So have they or have they not by now? Personally I would not buy a M3, but thats just me. If the issue was corrected what did they do? don't listen to rumours with no facts.
You might hear better paint and primer? or better, less corrison pron metal?

I am going to make my choice this week. The cars are the same price and the Mazda 3 is such a nice car for the money. The Toyota seems bland by comparison.
But, since I'm spending nearly 24K with taxes I would like to keep the car for at least 5 years and not have to worry about rust or the depreciative hit that rust can cause.
Would any of you that had corrosion problems by another Mazda 3? I noticed one of you did not.

[Bean]

Get a VW They have an excellent Corrosion warranty

[sip]

Get a VW They have an excellent Corrosion warranty

Volkswagen's 12-year corrosion warranty is a warranty against perforation. Most people wouldn't want to wait until rust makes a hole on their car. Would VW, Mazda or any other car manufacturer fix rust under their rust perforation warranty when there is no perforation?

[Bean]

oh, sorry about that

[Flagrum_3]

Volkswagen's 12-year corrosion warranty is a warranty against perforation. Most people wouldn't want to wait until rust makes a hole on their car. Would VW, Mazda or any other car manufacturer fix rust under their rust perforation warranty when there is no perforation?

Have you been keeping up with recent events? There has been many here having the rust repaired under warranty without perforation showing.


_3

[ricohman]

Touchy issue this is.
I restore Land Cruisers as a hobby and have spent considerable time metal working new panels from sheet and painting the entire truck. I am well aware why things rust and how much work is involved fixing rust. By looking at the pics I would guess water is intruding into the 2 or 3 ply rear quarter construction. Rusting it from the inside out.
I would also guess the door and rear hatch spots are from poor prep prior to paint, bad material or a combination of both.
All of these problems are correctable at the factory so I have no idea why Mazda wouldn't change production techniques along the way.
I can see that the new 3 has a band of sealant around the rear quarter to prevent moisture from entering the panel. Thats good, but what have they done with the material they are working with or the prep and painting techniques?
I just don't want to be an expensive experiment. I've had a GLC, GLC Sport, 2 323's and a 626. The 626 was a tank but it didn't rust after 3 years.
My brother suggested I buy the Toyota and drive it for a few years. By that time I will be able to see if Mazda has control of this issue and trade it across for the Mazda.

[dingo]

Well, I had the rust repaired on my 2004 Mazda3 at a body shop and it looks good.
After I got the car back, I did my winterizing and wheel rotation.
When I had the wheels off I had a look around inside the rear wheel wells.

First I took off this plastic cover that prevents rocks/sand/debris from collecting in the rear bumper

http://i930.photobucket.com/albums/ad146/Myrustymazda/DSC_0938.jpg


After the plastic guard was removed I could see where my rust issues were starting from.



http://i930.photobucket.com/albums/ad146/Myrustymazda/DSC_0946.jpg


I washed the area down and you can clearly see that the rust formed where the black undercoating was not properly applied.
This was done by the factory (no aftermarket undercoating was done)
The undercoating was missing all the way around the top of the wheel arch to the front of the rear wheel well.

http://i930.photobucket.com/albums/ad146/Myrustymazda/DSC_0950.jpg


I sanded the area down to mostly clean metal, then applied a few coats of rust converter spray and then applied several coats of spray-on truck bedliner.
The passenger side wheel well had a little less rust but the factory black undercoating was missed in the same areas

The truck bedliner stuff eats into the origional paint to make a solid bond so be careful not to get it on any exterior painted surfaces.

Hopefully this will help prevent the rust from returning for a while.

[Flagrum_3]

After the plastic guard was removed I could see where my rust issues were starting from,

Hopefully this will help prevent the rust from returning for a while.


Looks like perforation as already started so it may hold it back awhile but I'll bet it's alot worse behind that sheet...I would be pointing that out to your dealer, atleast make note of it and take some 'dated' pics.

Did you do the other side also?


_3

[dingo]

Ya I did the passenger side as well.
I will go into the dealership when I have some time.
I think I'll also send the pictures to Mazda Canada and see what they say about the poor coverage of the undercoat spray.

[ricohman]

The sound deadening material was never meant to be sprayed behind that cover. I've seen similar applications on all makes of vehicles.
It can prevent chips but the cover would do that anyway. This looks simply like poor material or poor paint and painting technique.
I still wonder how this can happen when the entire unit body is dunked for prep and then dunked again for the initial etching corrosion layer or primer.
Owners of newer cars than yours should pull this cover off and have a look.
How does you car look at the bottom of the door seams and inside the hatch at the bottom?

[dingo]

The rest of the car is good. The only area that there is of any concern now is the driver side rear door seam has a just a little rust bubbling.
This panel has now been oil sprayed on the inside. Don't know if that will help.
The passenger side rear door seam was redone as part of the rust repairs.

Drivers side rear door seam

http://i930.photobucket.com/albums/ad146/Myrustymazda/DSC_0982.jpg


Passenger side rear door seam

http://i930.photobucket.com/albums/ad146/Myrustymazda/DSC_0988.jpg

[cinder88]

You can not fight the corrosion issues in these cars - It is amazing how fast they rust - even with preventative maintenance.

I have started using rubberized rocker paneling spray, black and thick.

Mazda - shame on you!

Other wise a great car.!

[ricohman]

The rest of the car is good. The only area that there is of any concern now is the driver side rear door seam has a just a little rust bubbling.
This panel has now been oil sprayed on the inside. Don't know if that will help.
The passenger side rear door seam was redone as part of the rust repairs.

Drivers side rear door seam

http://i930.photobucket.com/albums/ad146/Myrustymazda/DSC_0982.jpg


Passenger side rear door seam

http://i930.photobucket.com/albums/ad146/Myrustymazda/DSC_0988.jpg

That driver side door is rusting from the inside out. I would pull the door apart (might as well do all 4) and clean the oil or other rust proofing out and spray some self etching chromate primer followed by some POR 15 or Eastwood. Let it harden and then reapply the oil.
This should not happen to cars only a few years old.

[mazdamama]

Just wanted to say thanks to zoomzoom girl and all others who forged the way with mazda canada on this rust issue. After reading about this rust issue in Sept., I examined my 2005 mazda 3 sport gt and found rust bubbling on the driver's side piller and rear wheel well. Westowne Mazda got their bodyshop ( Phil from 427 Autocollision- his wife has a rusty mazda 3 so he really knew his stuff) to assess and in just 3 days, Mazda Canada had approved replacing the door and fixing the rust on the wheel well. After a week in the shop, the body work was so perfectly matched that you could not tell it had been painted. As well, thanks to this club, I knew about the $750 rebate for owners of rusty mazda 3s and my husband was able to save some money on his new mazda 5. Time will tell if the rust comes back but so far, so good.

[Google]

Is there a formal statement on this? At the dealer today, I was told there is a bulletin about "preventing rust corrision"?

BTW, I was told by someone recently that water is good for the paint and it's not moisture or humidity that contributes to rust but salt. Any comments?

[Triznox]

I am very close to buying a 2010 Sport but this thread has given me second thoughts.
I want the driving experience of the Mazda but rust is not acceptable given our climate. I have narrowed my choices to the Mazda 3 and a Matrix XR.
The Mazda drives better, has a nicer interior and looks better.
This would be a no-brainer but I do not want my car to end up like some here in 3-4 years.
Maybe I should vote with my wallet on this one. And in time Mazda will realize they may be losign new customers to this issue.
I want to make the choice this week but I need it to be the right choice.

Don't do it man. The new 3 is probably just as junky as the last, plus it looks goofy in comparison. After owning a Mazda 3 and seeing it's crap quality and crappy Mazda service, I'd go for the Matrix any day. Sure the Mazda 3 is a nicer looking car and more zoomy, but in my opinion none of that matters considering it is a disposable car.

[RedRaptor]

Don't do it man. The new 3 is probably just as junky as the last, plus it looks goofy in comparison. After owning a Mazda 3 and seeing it's crap quality and crappy Mazda service, I'd go for the Matrix any day. Sure the Mazda 3 is a nicer looking car and more zoomy, but in my opinion none of that matters considering it is a disposable car.

As much as I love my 3...I can't say I disagree with you.

Mazda quality is shotty and if you're looking to keep it long term, I'd look elsewhere. I won't be buying another Mazda.

Only my 2 cents and the experiences I've had with my 3. There are also a lot of happy 3 owners as well.

[Triznox]

I've got rusty rear fenders, corroded 17 inch wheels, rusted door bottoms and hinges. I've been spending almost a year trying to get Mazda to fix it, then warranty ran out and I was told no. Then I asked again a couple weeks later when I read somewhere warranty had been extended and was told they would only do the rear fenders. Still not fixed and no appointment yet because they took a long time screwing around trying to find a shop willing to do the work for cheap. God only knows how long the line up is by now, I imagine all the trade in dealership cars go to the front of the line.


I HOPE SOMEBODY FROM MAZDA IS READING THIS. I've replaced the junk 17 inch rims myself, and still need the doors taken care of (but since it is not a b-pillar issue it doesn't count). You guys made this mess fix your junk already!

When I wrote a complaint email they had said the rust problem is due to harsh Canadian winters. I call BS! It is due to a crapily made car.
For comparison, I looked at the amount of rust on my 250,000 km Buick and it has less. 3 times as old, 3 times the kms, and winter driven every year. How discouraging is that?

I spent $2000 and 6 visits to the shop in the last year, chasing and fixing mechanical stuff alone on this POS. (wheel bearings and engine light/emissions problems which Mazda refused to fix). So far their warranty has amounted to sweet shit all.

Don't get me wrong, I've preferred Mazda's until now and have owned 3 used RX-7s before this one. Now they are currently the last car I would consider.
I will never buy a new Mazda in the future if this is not addressed. Why would I? I already know they have terrible quality. Why would I risk it when they are unwilling to back what they make and make it right if a problem does arise. If my rust is addressed properly I will consider it, but until then I am making sure to tell everybody that will listen how crappy my car is.

[RedRaptor]

What year is your car and where are you from?

I feel your fustration as a lot of my family and friends have said, I am being "stupid" at this point to keep dropping so much money to keep the car. My uncle who owns a 1995 Toyota Corolla hasn't spent as much money as I have into fixing my car.

It might be a curse or it just might be bad luck, but I've had way too many unpleasant experiences with my Mazda3 to call it coincidence. While the car drives and looks great, the "core" is rotten and over time, priorities change. After my Mazda experience, I put so much more value into a reliable car, rather than one that is flashy and looks great.

If you are really unhappy with your car, I suggest you spend the money to "fix it" and sell it. Why deal with it and lose sleep over it? I am thinking about selling my car in the summer time as well, while my PJB is still working...

[Triznox]

I have 2004 GT in Winnipeg.
I've had it up for sale for a while now and have been trying to fix things as they come up so I don't pass along garbage to the next guy. Currently the rust is the main problem left to deal with. Hopefully I've addressed all the common problems by now (no thanks to Mazda), but who knows what will crap out next I have low expectations now.

[Google]

I was told the best thing to do is take pictures of the rust and send a letter to Mazda. Some people are saying there is still a "silent" 6 year corrision warranty while some dealers are denying this.

[Google]

Don't do it man. The new 3 is probably just as junky as the last, plus it looks goofy in comparison. After owning a Mazda 3 and seeing it's crap quality and crappy Mazda service, I'd go for the Matrix any day. Sure the Mazda 3 is a nicer looking car and more zoomy, but in my opinion none of that matters considering it is a disposable car.

And guess what. Toyota is offering 2 year free maintenance included on all their models. I'm really on the fence as well. I finished paying off my loan on my 3 and I like not having a car payment, but given how Mazda is treating their customers, I am considering all my options. Having said that, unless Mazda does something to gain my trust and loyality, I will ditch my Mazda3 sooner than later.

[MAZDA Kitten]

I was told the best thing to do is take pictures of the rust and send a letter to Mazda. Some people are saying there is still a "silent" 6 year corrision warranty while some dealers are denying this.

Not silent at all. My dealer has already fixed the problem and some rust bubbles started to reappear on the rear wheel wells. The dealer openly told me that Mazda will be replacing the whole fender as in CUT AND WELD and that the warranty has been extended to 6 years. I told them I'll come back after winter to fix it. No problems. I feel pretty lucky to be dealing with Mountain Mazda after reading some horror stories on here :bang

[Thrizzl3]

Not silent at all. My dealer has already fixed the problem and some rust bubbles started to reappear on the rear wheel wells. The dealer openly told me that Mazda will be replacing the whole fender as in CUT AND WELD and that the warranty has been extended to 6 years. I told them I'll come back after winter to fix it. No problems. I feel pretty lucky to be dealing with Mountain Mazda after reading some horror stories on here :bang

i wonder if this was done to my car..

[Triznox]

When I emailed Mazda Canada, I asked why only my rear fenders are being considered and what the deal was with the extended rust warranties.
They said the original warranty still applies. Only certain areas have been extended beyond original warranty. These being rear fenders, trunk, and door window frames.
So they are addressing some of the issues, but my rims and doors are as bad as the fenders. Anybody get their bottom door seems or rims covered?

[Google]

I guess addressing some issues is better than none at all.

Does any one know where exactly the areas of window fenders, trunk, and door frames the rust is likely to occur?

[ricohman]

Don't do it man. The new 3 is probably just as junky as the last, plus it looks goofy in comparison. After owning a Mazda 3 and seeing it's crap quality and crappy Mazda service, I'd go for the Matrix any day. Sure the Mazda 3 is a nicer looking car and more zoomy, but in my opinion none of that matters considering it is a disposable car.

I bought the 3 instead of the Matrix.
The Toyota just didn't do it for me and the interior is butt ugly. I think my FJ40 has a nicer interior........

[WeeB]

Hey everyone,

I jhust found this thread on google and just registered for the forum. I have a 04 Mazda 3 with the rust problems. I have the rust bubbles on the black B-pillar and rusting in the seam between the back bumper and the rear fender. I purchased the car in October 2004 so I am just past the 5 years but still under 6 years.

I am very glad to see some of you have had success at getting this issues fixed under warranty and I would like to as well. I was just wondering if anyone has had any luck at Avante Mazda with this issue? Avante is my main dealer and it is where I bought the car from.

[WeeB]

I also have the rust problem in the wheel well.

[Thrizzl3]

If you can get to the dealership soon and inform them of the problem i'm pretty sure they can help you out since your still covered under warranty

[WeeB]

What about Avante though, I noticed while reading the thread a lot of people had trouble getting help at Avante Mazda in Richmond Hill.

I am over the 5 year mark though.

[Thrizzl3]

the warranty was extended to 6 years so i guess 2010 is your last year to get it done. go to the dealer and tell them the situation with your car..if they say your warranty is done advise to them that it was extended due to the high volume of 3's that are experiencing rust and corrosion problems.

[Google]

I really have to wonder what the resale value of the 2004s-2006s will be like in a few years because of this bandaid measure.

[blankets3]

i talked to a mazda dealship they thought i was crazy... my door will eventually rust right through... :\

[aris]

i talked to a mazda dealship they thought i was crazy... my door will eventually rust right through... :\

???

[blankets3]

When i went to mazda talking to them about the rust issue they were like no were not fixing any corrosion/rust!

than went on to tell them how i know ppl that have gotten it repaired since the paint on the car was good and there was a extended warrenty on it

he literately said that's crazy i would know about somthing like that we have never done that

so i was like screw it im tired of talking to this bum and just left he tried to give me his supervisors card to call them but i was to busy raging.

[mazdabetty]

When i went to mazda talking to them about the rust issue they were like no were not fixing any corrosion/rust!

than went on to tell them how i know ppl that have gotten it repaired since the paint on the car was good and there was a extended warrenty on it

he literately said that's crazy i would know about somthing like that we have never done that

so i was like screw it im tired of talking to this bum and just left he tried to give me his supervisors card to call them but i was to busy raging.

Time to go to another dealer.

And they can't tell you you're crazy when it's clearly marked on their website that Mazda has a 60 month perforation warranty. (Unless you have a 2004/05 and the warranty is up?)

The extension is only valid for certain areas though (as I had written somewhere before in this thread). You can call Mazda Canada to find out what these boundaries are, or my advice, save yourself the hassle and go somewhere else.

[Bean]

I am waiting until after Winter to get this fixed. Hopefully, Karen will still do it for me at Agincourt Mazda.

[yearoftherat]

I am waiting until after Winter to get this fixed. Hopefully, Karen will still do it for me at Agincourt Mazda.

Where have u been lately...Karen is no longer is @ Agincourt

[kimro]

I bought the 3 instead of the Matrix.
The Toyota just didn't do it for me and the interior is butt ugly. I think my FJ40 has a nicer interior........

+1

Handling on Toyota has come a long way but not too many econo box beats 3's handling feel. I find the interior in current generation Matrix, Corolla lacking although to be fair, it's just as functional. I knew Mazda 3s have rust issues but I didn't feel I could live with handling of other entry level cars. With the current incentives and dealership's willingness to be somewhat flexible in price, I figured it somewhat makes up for the potential issues that may await the future 3s.

Hack I know of a Pontiac Sunfire (over a decade old) that haven't had a single issue what soever as well as a Toyota that's had a long list of issues (mechanical to electrical to body) in only couple of years. You get what you paid for and little bit of luck always helps I guess =)

[aris]

When i went to mazda talking to them about the rust issue they were like no were not fixing any corrosion/rust!

than went on to tell them how i know ppl that have gotten it repaired since the paint on the car was good and there was a extended warrenty on it

he literately said that's crazy i would know about somthing like that we have never done that

so i was like screw it im tired of talking to this bum and just left he tried to give me his supervisors card to call them but i was to busy raging.

Has your car not been repainted?? as i recall your car is black and red..not to be rude to you but why would they repair your rust on your car when it's not factory paint

[Bean]

Where have u been lately...Karen is no longer is @ Agincourt


I have been off ill. :( Still not 100%


Where is she now?

[Thrizzl3]

I have been off ill. :( Still not 100%


Where is she now?

at an acura dealership i think

[Bean]

FUZZ (lol)

[S.F.W.]

at an acura dealership i think

Correct. Acura of North Toronto(Yonge & Steeles) to be specific.

[Bean]

Sigh. It figures

[towelsnap]

I dunno maybe it's just me ... kinda browsed through this long ass thread lol but Kingston Mazda called me last week saying there is a recall on all 04-06 mazdas for corrosion and they took mine in and rusted proofed it today...... now my car doesn't smell like cigarettes anymore woop woop . Not sure if any other members have heard of the recall... or if it's in this thread (which I will take a quick read through). The whole process took over 3 hours... and a lot of work aparently. Just curious if any other members with 04-06 have gone in yet? IT was free... mind you I've been lucky and no rust so far (knocks on wood)

[urbanjoe]

I dunno maybe it's just me ... kinda browsed through this long ass thread lol but Kingston Mazda called me last week saying there is a recall on all 04-06 mazdas for corrosion and they took mine in and rusted proofed it today...... now my car doesn't smell like cigarettes anymore woop woop . Not sure if any other members have heard of the recall... or if it's in this thread (which I will take a quick read through). The whole process took over 3 hours... and a lot of work aparently. Just curious if any other members with 04-06 have gone in yet? IT was free... mind you I've been lucky and no rust so far (knocks on wood)

Very interesting. I have not gotten a call yet, but I hope I do!! I have a very small spot starting to corrode and I want it gone. I will have to give them a call tomorrow and see whats up.

Thanks for the info!

[mazdabetty]

I dunno maybe it's just me ... kinda browsed through this long ass thread lol but Kingston Mazda called me last week saying there is a recall on all 04-06 mazdas for corrosion and they took mine in and rusted proofed it today...... now my car doesn't smell like cigarettes anymore woop woop . Not sure if any other members have heard of the recall... or if it's in this thread (which I will take a quick read through). The whole process took over 3 hours... and a lot of work aparently. Just curious if any other members with 04-06 have gone in yet? IT was free... mind you I've been lucky and no rust so far (knocks on wood)

I heard there was something similar for 2007 + models, not for 04-06 though... You sure it's a recall and not a TSB? And do you still have to be under warranty?

[towelsnap]

not under warranty .. they said recall on the voicemail before I called them back... I can see if I still have it on the answering machine. But they said recall. I know some members have had nothing but issues with rust/corrosion... Maybe someone from MOT or someone can jump in and see if they know anything... I should of posted this up earlier when they first called. It was mostly the doors/trunk/and underneath the car.. **NOTE*** I was NOT given an invoice to say the work was done... which I found rather odd... but it was funny rollin up to Kingston Mazda and there is over 15 ( 04-06 ) mazda's in for service lol


Very interesting. I have not gotten a call yet, but I hope I do!! I have a very small spot starting to corrode and I want it gone. I will have to give them a call tomorrow and see whats up.

Thanks for the info!

Np


*****so I listened to the msg again... they stated "SPECIAL SERVICE" but when I spoke with them when I called back and in person today they said "RECALL on 04-06"

[mazdabetty]

*****so I listened to the msg again... they stated "SPECIAL SERVICE" but when I spoke with them when I called back and in person today they said "RECALL on 04-06"

Wow, that's awesome! Yeah hopefully MOT can chime in here to confirm if this recall is being honoured by all dealerships. But it's just a one time thing though? So once it's gone that's it? And yeah it's weird you didn't get an invoice for this...

Last time I had my panels repainted there was a lot of gel in my wheel wells, pretty sure it was substance from rust proofing... it's pretty messy though, you cant clean in that area without ruining your cloths cuz of the rocks/dirt that get stuck in the gel. More of a pain in the a$$ than anything, especially if it's just one time... :\

[towelsnap]

lol true enough ... if you want I can copy the msg in a sound clip but it's more or less what I just said lol. Just thought I'd pass this on

[mazdabetty]

Nah that's okay.. what dealership are you with exactly though? I'm going to ask my dealership now about this.

Thanks for passing along this info! :)

[aris]

Nah that's okay.. what dealership are you with exactly though? )

He is through Kingston Mazda

[towelsnap]

shhhh don't tell anyone it's a secret

[Bean]

What about the rusty 2007s I have been seeing?

[aris]

shhhh don't tell anyone it's a secret

whoops..:)

[thanu31]

What about the rusty 2007s I have been seeing?


its a rare few you have found
I know many 07's with no rust, including my own.

and they already have a service for 06-07's to prevent rust

http://www.torontomazda3.ca/forum/showthread.php?40567-TSB-for-rust-proofing

[towelsnap]

maybe mine was a TSB .... but the person working the desk called it a recall.. no idea.

[Stoked]

i still have to go in an inquire about rust on my car, ugh i keep forgetting to do that, too busy all the time...

[dingo]

Well I was able to get the rust in my Doors, Fenders, and wheel arches repaired in the fall.
So far all is well except I am noticing a little rust returning in the wheel arches.
To avoid any further rusting I have decided to spend 5 weeks in Arizona.:loco
The snow and salt better be gone when I return.

[crystal8484]

booked my apointment today to go in and have them assess the cancer on my car. It's so bad now, and my paint is peeling away from the rear well now. It's so f*cking disgusting. If they don't cover this I'm gonna be pissed considering Erin Mills Mazda NEVER followed up with me last year after they took photos and sent a quote to Mazda Canada.

[ricohman]

booked my apointment today to go in and have them assess the cancer on my car. It's so bad now, and my paint is peeling away from the rear well now. It's so f*cking disgusting. If they don't cover this I'm gonna be pissed considering Erin Mills Mazda NEVER followed up with me last year after they took photos and sent a quote to Mazda Canada.

How old is your car?

[aris]

How old is your car?

Her signature says it's a 2005..lol

[Donna]

Great Info thanks! I noticed rust starting to form above my driver's side rear bumper seam this winter. I am taking my car in to the dealer tonight, will advise how it goes.:)

[Hey_Chickee]

Hello All, I've got a 2006 Mazda 3 GT in Sunlight Silver and noticed that I have rust and bubbling on both rear wheel wells at the seam. I've only got about 70,000 kms on it. After reading these posts it seems like Mazda has a problem with their paint or something.

[rage2021]

yea i got an 04, but its not even thattt bad. like some rust around the license plate light, cant notice it unless you go close. and some around the wheel, fenders and such. but nothing peeled off yet. i doubt mazda would cover repair , considering its 04, 160k and from erin mills, friggin erin mills, never again.

[S.F.W.]

yea i got an 04, but its not even thattt bad. like some rust around the license plate light, cant notice it unless you go close. and some around the wheel, fenders and such. but nothing peeled off yet. i doubt mazda would cover repair , considering its 04, 160k and from erin mills, friggin erin mills, never again.

Mazda will cover the repair, they extended the rust coverage on the '04s. What does buying from Erin Mills have to do with rust?

[rage2021]

they just bad to deal with for repairs n stuff in my experience. anyways back to topic, so do i have to go back to where i baught it, erin mills or can I go to like Scaroboro mazda and get them to repair surface rust?

[rage2021]

i just called dealer and they basically said im shit out of luck for my 04 in getting it covered, since its passed the 6 year period :(

really wish I knew about this earlier I would have brought it up and tried to get it covered, love how Mazda isnt officially letting customers know about this issue, you have to go out of your way and make a case for it.

[S.F.W.]

i just called dealer and they basically said im shit out of luck for my 04 in getting it covered, since its passed the 6 year period :(

really wish I knew about this earlier I would have brought it up and tried to get it covered, love how Mazda isnt officially letting customers know about this issue, you have to go out of your way and make a case for it.

I would call Mazda directly, and see if they can help you. Perhaps they can make an exception.

[S.F.W.]

i just called dealer and they basically said im shit out of luck for my 04 in getting it covered, since its passed the 6 year period :(

really wish I knew about this earlier I would have brought it up and tried to get it covered, love how Mazda isnt officially letting customers know about this issue, you have to go out of your way and make a case for it.

I would call Mazda directly, and see if they can help you. Perhaps they can make an exception.

[aris]

i just called dealer and they basically said im shit out of luck for my 04 in getting it covered, since its passed the 6 year period :(

really wish I knew about this earlier I would have brought it up and tried to get it covered, love how Mazda isnt officially letting customers know about this issue, you have to go out of your way and make a case for it.

That sucks dude


I would call Mazda directly, and see if they can help you. Perhaps they can make an exception.

From what i noticed from other mebers id that mazda Canada does not like to help anyone after their warranty is up:(

[Dave_The_BMXER]

I had no issues with Erin Mills getting my rust done super painless...
I didn't even buy my car from there..

[rage2021]

what year thouh, im passed the 6 years so i doubt anyone would help

[cwp_sedan]

what year thouh, im passed the 6 years so i doubt anyone would help

You need to try a little harder or they will definitely shut you down. They would obviously prefer not to spend money to fix your car but I'm sure there are some '04s who have been fixed. I would definitely give Mazda Canada a call and explain your situation.

[mazdabetty]

You need to try a little harder or they will definitely shut you down. They would obviously prefer not to spend money to fix your car but I'm sure there are some '04s who have been fixed. I would definitely give Mazda Canada a call and explain your situation.

I would like to think Mazda Canada could do something, but they've proven useless time and time again. Best bet is to go to a dealer where several members here have already gone to.

[rage2021]

which dealer do you guys think would help, gyro?

[mazdabetty]

I've heard Agincourt anndd Oakville was it? Maybe some of these people can chime in.. or just search through previous posts and see. Don't go to one that has given other members trouble, like Airport Mazda for example. It's worth driving the extra km's to know your car was done right.

[cwp_sedan]

I've heard Agincourt anndd Oakville was it? Maybe some of these people can chime in.. or just search through previous posts and see. Don't go to one that has given other members trouble, like Airport Mazda for example. It's worth driving the extra km's to know your car was done right.

+1 on Agin and Oakville. I would try giving them both a call and let them know you are a TM3 member also when you ask.

[Domoli]

Hi,

I took the time to register and post my experience with both my dealer and Mazda Canada. At first, a bit of history on my car purchase. My girlfriend bought a used 2004 Mazda3 Sport GS in October 2007 from a Mazda dealership. At the time it had 76 000 km. We decided to go with the offered rustproof and paint sealer from the same dealership since we figured it would be a good way to protect our investment. 2 years later, we realize that rust has found its way through several select spots that have been detailed here. We were a bit disappointed and since we were past the 5-year warranty period we did not bother to call Mazda to see if anything could be done about it (this may have been our mistake, but I digress).

We had heard about some people who were successful in having their Mazda3 fixed for alleged rust/corrosion issue, and this very forum proves that there is a general problem. So last week, I called my dealership and they explained to me that Mazda had indeed silently extended their rust warranty to 6 years but our car was first put in service February 19th 2004, and I was calling 1 month too late (I called March 19th). I then called Mazda Canada directly, who asked me to go to the dealer, have some pictures taken and they would make a decision based on this. So last Tuesday, I go to the dealer, have some photos taken, "sent" to Mazda, and I get told that since I am the second owner of the car, they would not honor the warranty. I was very surprised by this decision, so I called Mazda Canada again, and the girl I spoke to was very understanding and said that this was definitely not the reason why they would have refused to honor the warranty. She asked me if I could get the ticket number from the dealership, so I called the dealership again, and they did not produce any ticket number and had sent the photos directly to their regional rep (someone called the DPSM), which came up with the 2nd owner reason. Called Mazda Canada again, the girl sent my ticket to what they call Investigation so they could retrace my photos and make a decision.

Finally, I just got a call from Mazda Canada and they said they stand by their decision not to honor the warranty, to them my car suffers from normal wear and this decision was made by the direction of Mazda Canada. I tried to plead my point by citing a couple of cases and the guy shut me up by citing he personally had a Mazda3 2004 and it did not have this problem. I asked if I could leave some comments for Mazda Canada's directors and the person was kind enough to at least note them. At this point I think I'm out of solutions except not to buy from Mazda anymore, not spend any money on anything that could be Mazda-related (unfortunately this includes Ford), vent off on this forum and let the most people know about my story.

[Bean]

That really sucks.

By the way, Fords hold up better to rust than Mazdas do. So much for Buying a Made in Japan car again.

[Domoli]

I know, I have a Ford Focus 2001 @ 236 000 km which is more or less at the same point than the Mazda3 in terms of corrosion. The only problem is that it has seen twice as much road... oh well, as was stated in other posts, they hurt me, I'll hurt them by not buying from them anymore, it's the least I can do. They want to stand by their decision (and I know they're in their right to do so), I'm also in my right to stand by mine.

[Bean]

Toyota recalled their cars for faulty issues, Honda has issues too. Why can Mazda not follow suit and do a recall for the rust problem?

Sad thing is that with all the problems with all the other car makes, people are going in droves to Mazda and Korean cars which also have a rust problem too.

[aris]

Toyota recalled their cars for faulty issues, Honda has issues too. Why can Mazda not follow suit and do a recall for the rust problem?
.

A recall is only issued if it's a safty problem..unfortantily rust is not a safty issue so they will not recall it.


As for Domoli sorry to hear about your luck with Mazda Canada

[Bean]

True, but if the rust causes the car to fall apart then wouldnt that be considered a safety issue?

[Dave_The_BMXER]

If it was structural I'm sure they would recall Toyota did a rusty frame recall for some truck I forget which.

[Domoli]

It's not really about safety issues, in my opinion it's more about believing in the quality of a brand since my first 323 which would refuse to die and accept to pay more for this brand, and end up with a poor quality product. I've owned a Protege 2001 too and suffice to say that the rust problems were not even close to what I'm experiencing with the Mazda 3. Now I'm at a point where I must choose whether to shell in 3000$ to protect what's left of my investment with no guarantee whatsoever, or take the pill, sell the car and take a loss. Or leave it as is and see it deprecate from year to year until I can see through the car. :)

[eqlso]

So I called Agincourt yesterday. Told them my problem with the rear fenders rusting. Reception directed me to another lady, heavy chinese accent. She said she would have to check with the others as she wasn't sure. Called me back in about an hour. She explained that I would need to come in to get an inspection, and then purchase the rust proofing plan and it would cover it. I tried explaining that this was over the paint and this wasn't an area they normally rust proof over.

Maybe I'll just drop in and ask service to check it over first.

[wikdslo]

Much like Domoli, I contacted Mazda last year about my 2004 Mazda 3 GT with rust issues. I was told that I was past the 5 year in service date and there was nothing they could do.
Fast forward until now, and the same thing happens. I found out recently that it was "extended" so I contacted a dealership and was told, too bad so sad, you're out of date. I replied back to them and have yet to receive any response.

I contacted Mazda Canada thinking it kind of crappy that I went in last year and was told I was out of date, then they extend it, tell no one but the dealerships, and when I do find out through the info that trickled down, I was again too late.

Mazda Canada told me that there was no official "extension" but that they were reviewing each car on a case to case basis. So I brought it to a dealership per their advice.

What I was told was that the process goes as such.

Sub $1500 worth of repair work, the District Manager gets the case to approve/disapprove.
More than $1500 and it goes direct to Mazda Canada to be investigated.

I'm currently waiting to hear back from the dealership.

My rust is very typical of what the issues are. B pillar bubbling with no signs of nicks, scratches, etc to the vynil. Rear arches, seam where bumper meets. Inside and outside. Front fenders, same areas.

I would like to think that this is what they would normally cover, but I have a bad gut feeling that they will give me some BS excuse as to why they won't fix it.

Just as a note, the Dealership has been great in dealing with this. Very helpful, receptive to the situation. I was referring to Mazda Canada possibly stiffing me on this. But I've never dealt with them directly. Just a bad feeling I have is all.

Here's hoping it gets taken care of.

[mazdabetty]

She explained that I would need to come in to get an inspection, and then purchase the rust proofing plan and it would cover it.

That's BS you don't have to purchase anything... it's warranty work.. lol!!! I'm amazed. Ask for Lester! Or better yet, go in and talk to him directly and make sure you tell him you got your information from TM3, otherwise you won't get anywhere with anyone else working there unfortunately.


My rust is very typical of what the issues are. B pillar bubbling with no signs of nicks, scratches, etc to the vynil. Rear arches, seam where bumper meets. Inside and outside. Front fenders, same areas.

I would like to think that this is what they would normally cover, but I have a bad gut feeling that they will give me some BS excuse as to why they won't fix it.

From what I was told there are only certain areas that are covered under the 6th and final year... I think I was told trunk lid and rear wheel wells only, from what I can remember...

[Domoli]

This would make sense as I think my repairs would go beyond 1500$ and I got a call from Mazda Canada directly and they were not very nice to me.

On another hand, what really happens here is they look at the car, estimate say 3000$ worth of repairs, do a risk analysis (has the customer spent good money at our dealerships, is there a chance he will buy/not buy again, etc.). They can't really tell you this so they will make up BS excuses. What I've been telling them in my comments is that I will not be buying from them anymore, ironically I was thinking about replacing my Ford Focus 2001 @ 236 000 km and have been considering the new Mazda2, but following this I will not be going there. Neither will I buy a Ford Fiesta (which saddens me a bit :) ). This is one sale loss, and if I am able to convince about 3-4 more person susceptible to buy new cars not to enter the Mazda realm then their potential loss will be more than what the repair is worth. In my field of study I see a lot of people and the car speaks for itself anyway. And if my attitude helps towards having them improve their products/make up for their mistakes then at least it will profit to everyone in the future.

[S.F.W.]

That's BS you don't have to purchase anything... it's warranty work.. lol!!! I'm amazed. Ask for Lester! Or better yet, go in and talk to him directly and make sure you tell him you got your information from TM3, otherwise you won't get anywhere with anyone else working there unfortunately.



From what I was told there are only certain areas that are covered under the 6th and final year... I think I was told trunk lid and rear wheel wells only, from what I can remember...

I believe the door pillars as well.

[crystal8484]

I just got a call back from Mazda, they said they're hoping to hear back from Mazda Canada by the end of the day.
I swear to god if this isn't approved I'm selling this car.

[eqlso]

That's BS you don't have to purchase anything... it's warranty work.. lol!!! I'm amazed. Ask for Lester! Or better yet, go in and talk to him directly and make sure you tell him you got your information from TM3, otherwise you won't get anywhere with anyone else working there unfortunately.



From what I was told there are only certain areas that are covered under the 6th and final year... I think I was told trunk lid and rear wheel wells only, from what I can remember...

Yes, I'll definitely go in and ask for him. Weird how this isn't shared knowledge among the other employees.

[crystal8484]

I just got a call back from Mazda, they said they're hoping to hear back from Mazda Canada by the end of the day.
I swear to god if this isn't approved I'm selling this car.

Got the call. APPROVED!!
She goes in tomorrow for the repairs. I have a little bit peace of mind since my Dad will be doing the repairs. Should be good too, get a little extra extra done too - like my GV lip repaired and painted properly. SCORE!!

[aris]

Got the call. APPROVED!!
She goes in tomorrow for the repairs. I have a little bit peace of mind since my Dad will be doing the repairs. Should be good too, get a little extra extra done too - like my GV lip repaired and painted properly. SCORE!!

haha..congrates:)

[rage2021]

rats wish i got approved i got 2004 almost no point in trying

[Domoli]

You have nothing to lose by trying (except your time of course). If your car was serviced after March 30th 2004 you have an additional lever that I don't have (mine was serviced February 19th and I called 30 days late). I still can't believe Mazda Canada told me the rust was due to normal wear, I should take some pictures and show you, then we can all laugh together :)

[Skip]

I have a bit of rust on mine and its a 2007!!! I'm taking it to the dealership next week

[VCM]

I just saw that i have rust on rear fender wheel on the driver side. Am I cover from Mazda to do the repair?

Thanks

[crystal8484]

I just saw that i have rust on rear fender wheel on the driver side. Am I cover from Mazda to do the repair?
Thanks

You have to have it approved by Mazda Canada. Take it into a Mazda Dealership have them assess and take photos and cross your fingers it's approved. That's what I did, but my rust was a little worse than just starting to form - it's was full blown nastiness and the paint was peeling away from my quarter panel.

[Skip]

so my dealership took my car to the bodyshop for the rust service bulletin, and I got them to look into repairing the little rust spot i found on the inner wheel well. When I picked it up this morning they told me the bodyshop said it was still minor, and I should get it repaired once it gets worse? I made sure they documented that, and I'll be seeing them next spring I guess

[Thrizzl3]

well theres more rust on my car...WTFFFFF.....i guess its time to bring it in again :(

[Dave_The_BMXER]

where now phil?

[Thrizzl3]

rear passenger door where the small window is and on my front passenger door right in the middle :S. i still have those spots on the roof but they are becoming bigger. i may have to repaint the whole car as well as have the spots taken care of. the hood is horrible i can't even look at it.

[mazda lover]

You have nothing to lose by trying (except your time of course). If your car was serviced after March 30th 2004 you have an additional lever that I don't have (mine was serviced February 19th and I called 30 days late). I still can't believe Mazda Canada told me the rust was due to normal wear, I should take some pictures and show you, then we can all laugh together :)

pictures please

[mazdabetty]

rear passenger door where the small window is and on my front passenger door right in the middle :S. i still have those spots on the roof but they are becoming bigger. i may have to repaint the whole car as well as have the spots taken care of. the hood is horrible i can't even look at it.

Awww.. Phil believe me, it will keep coming back. I've given up, as much as I love my car I can't deal with it anymore. Just by a new one like me!!!

0% FTW!!!!! :bana2

[Thrizzl3]

Awww.. Phil believe me, it will keep coming back. I've given up, as much as I love my car I can't deal with it anymore. Just by a new one like me!!!

0% FTW!!!!! :bana2

i can't buy a new one :( look at all the work that i've put into this one.

[mazdabetty]

Yeah you can. It'll be okay. I'll pm you my thoughts on this lol!!!

[mazda lover]

Awww.. Phil believe me, it will keep coming back. I've given up, as much as I love my car I can't deal with it anymore. Just by a new one like me!!!

0% FTW!!!!! :bana2

hope you didn't buy a 2010 Mazda3??

[cklwilliam]

rats wish i got approved i got 2004 almost no point in trying

damn... i just got my 2004 gt few weeks back, i just notice the rust got worst on the rear wheel well and where the bumper meets, it started bubbling now.. so that means mazda wont cover anything and i pretty much have to deal with it at a local body shop?

[S.F.W.]

damn... i just got my 2004 gt few weeks back, i just notice the rust got worst on the rear wheel well and where the bumper meets, it started bubbling now.. so that means mazda wont cover anything and i pretty much have to deal with it at a local body shop?

I know of someone that recently got an '04 covered. Best to take it to a dealer, and ask them to submit the case for you.

[cklwilliam]

I know of someone that recently got an '04 covered. Best to take it to a dealer, and ask them to submit the case for you.

would they try to turn me down right on the spot because of the black roof that i have? i bought the car like that.. I dont see a reason why they would turn me down because of that, since the rust isn't even on the roof.

lol to be honest, kinda scared to go into mazda dealer in london (only one in london) , since before i got my car, we went into the dealership , was pretty close from getting a 2010. now if i go back with a 3, I wonder if they would start bitching... lol

[cklwilliam]

and also, from the look of the rust , it looks like its been fix but it came back, not sure if it was done by the dealer or not tho

[S.F.W.]

would they try to turn me down right on the spot because of the black roof that i have? i bought the car like that.. I dont see a reason why they would turn me down because of that, since the rust isn't even on the roof.

lol to be honest, kinda scared to go into mazda dealer in london (only one in london) , since before i got my car, we went into the dealership , was pretty close from getting a 2010. now if i go back with a 3, I wonder if they would start bitching... lol

I don't see them turning you down just because of the roof. They would just not examine that part if you tried to claim rust in that area..which you are not. As for the dealership relationship..they make money on service and repairs, it's in their benefit to help you out if possible.

[cklwilliam]

I don't see them turning you down just because of the roof. They would just not examine that part if you tried to claim rust in that area..which you are not. As for the dealership relationship..they make money on service and repairs, it's in their benefit to help you out if possible.

oh okay, so I should just go into the service department and ask them about the rust on car? will they charge me for looking at the car or submitting a case for me?

[S.F.W.]

oh okay, so I should just go into the service department and ask them about the rust on car? will they charge me for looking at the car or submitting a case for me?
yes that is what you should do, and no they won't. You should call the dealership service department, and ask what the procedure is. They may have on person assigned to rust claims, and you may need an appointment.

[cklwilliam]

yes that is what you should do, and no they won't. You should call the dealership service department, and ask what the procedure is. They may have on person assigned to rust claims, and you may need an appointment.

so... i contact mazda canada about the rust on both rear wheel well, this is their response..

Mr. William Chan,

Thank you for taking the time to write to Mazda Canada Inc. We encourage correspondence from our clients. The basic warranty on your vehicle is valid for 36 months /80 000km. You also have a warranty for perforation for 60 months /100 000 km. If you’re beyond these parameters, no other assistance will apply.

For any other questions, please contact our office directly at 1 800 263 4680 or visit www.mazda.ca.

Mazda Canada Inc.

______________________

so I'm guessing there is no chance for my 3 to be cover...?

[shu5892001]

so... i contact mazda canada about the rust on both rear wheel well, this is their response..

Mr. William Chan,

Thank you for taking the time to write to Mazda Canada Inc. We encourage correspondence from our clients. The basic warranty on your vehicle is valid for 36 months /80 000km. You also have a warranty for perforation for 60 months /100 000 km. If you’re beyond these parameters, no other assistance will apply.

For any other questions, please contact our office directly at 1 800 263 4680 or visit www.mazda.ca.

Mazda Canada Inc.

______________________

so I'm guessing there is no chance for my 3 to be cover...?


Isn't the rust warranty suppose to be 6 yrs?

[S.F.W.]

so... i contact mazda canada about the rust on both rear wheel well, this is their response..

Mr. William Chan,

Thank you for taking the time to write to Mazda Canada Inc. We encourage correspondence from our clients. The basic warranty on your vehicle is valid for 36 months /80 000km. You also have a warranty for perforation for 60 months /100 000 km. If you’re beyond these parameters, no other assistance will apply.

For any other questions, please contact our office directly at 1 800 263 4680 or visit www.mazda.ca.

Mazda Canada Inc.

______________________

so I'm guessing there is no chance for my 3 to be cover...?

I would recommend calling Mazda and explaining you read that the rust for certain area on the car was extended to 6 years. Then see their response.

[cklwilliam]

I would recommend calling Mazda and explaining you read that the rust for certain area on the car was extended to 6 years. Then see their response.

I will try again!!! hopefully they will fix it

[cklwilliam]

what are the certain areas that you mention about?

[mazda lover]

what are the certain areas that you mention about?

The rear wheel wells, center brake light area, rear quarters where the plastic rear bumper and body join behind the rear wheels, not sure of other areas so think others will chime in.

[eqlso]

Just wanted to share my experience so far. After reading the posts here, I brought my car to Agincourt Mazda on March 31st. Spoke to Lester, who's the only one that can do this rust check. He got his body shop guy to take some pictures and he said he would email them to Mazda Canada to get approved and get back to me in about a week.

On April 19th, I emailed him, seeing as I did not hear a response. He said he spoke to his body shop and they will have an answer for me on Wednesday (April 21st). Not quite sure what this has to do with his body shop as I thought Mazda Canada needs to do the approval.

I emailed him again on April 21st at the end of the day. No word from him so far. Getting a little frustrated with this, but I guess I'll wait some more.

[mzkaye729]

I am in the same boat with Agincourt Mazda and I've been waiting over a month (the 16th of March) for approval from Mazda Canada.

I was told the same story over and over again ("We are expecting the results to be in tomorrow").

Adriana from the Service Department has been telling me the District Manager has to approve the rust claim ??!! From what I've been reading on here, Mazda Canada is supposed to be the one to approve it and that is what Lester had told me when I asked about the procedure for this rust claim.

I'm getting seriously frustrated waiting for an answer. I don't get why Adriana would tell me the District Manager has to approve it in order for the work order to be released. Is there something amiss here ?

Tomorrow I'm gonna drop by but this is denting my relationship with Agincourt Mazda.

Waiting game continues...

Good luck, eqlso. Let's take bets on who gets their rust claim results first lol

[S.F.W.]

Just wanted to share my experience so far. After reading the posts here, I brought my car to Agincourt Mazda on March 31st. Spoke to Lester, who's the only one that can do this rust check. He got his body shop guy to take some pictures and he said he would email them to Mazda Canada to get approved and get back to me in about a week.

On April 19th, I emailed him, seeing as I did not hear a response. He said he spoke to his body shop and they will have an answer for me on Wednesday (April 21st). Not quite sure what this has to do with his body shop as I thought Mazda Canada needs to do the approval.

I emailed him again on April 21st at the end of the day. No word from him so far. Getting a little frustrated with this, but I guess I'll wait some more.

email is not Lester's strong suit...Only way I've received response from him in the past was to call him. Frustrating, but just the way it is.

[S.F.W.]

Adriana from the Service Department has been telling me the District Manager has to approve the rust claim ??!! From what I've been reading on here, Mazda Canada is supposed to be the one to approve it and that is what Lester had told me when I asked about the procedure for this rust claim.

I'm getting seriously frustrated waiting for an answer. I don't get why Adriana would tell me the District Manager has to approve it in order for the work order to be released. Is there something amiss here ?

Tomorrow I'm gonna drop by but this is denting my relationship with Agincourt Mazda.


As I understand, the district manager is the one that approves, on behalf of Mazda Canada, any claims over $1,000. Most rust issues are going to be significantly over that amount. That does not excuse that lack of response though.

[mazdabetty]

^ +1 It is usually the district manager that has the say in whether or not you'll be approved... I really can't see how you wouldn't be though. Certain dealerships seem to just pick and choose who they want to help out. It's really not fair, and Mazda Canada is ZERO help when it comes to this issue, according to them it's up to the district manager. :bang

[mzkaye729]

As I understand, the district manager is the one that approves, on behalf of Mazda Canada, any claims over $1,000. Most rust issues are going to be significantly over that amount. That does not excuse that lack of response though.

Maybe I'm just not understanding this procedure properly. When I first came in, I asked Lester to explain the procedure and he told me "his guy" at Mazda Canada has to take a look at the pictures and he will wait for an approval from him before a work order is released.

I emailed Lester too but I didn't see a response from him at all. Thought I'd try my luck by email but I never got a reply.

Finally called one day and spoke with Lester. Said he'd call me back in ten minutes while he walks on over to the body shop to see if the results are in. Never got a call back lol

Guess I will be waiting too.

[mzkaye729]

^ +1 It is usually the district manager that has the say in whether or not you'll be approved... I really can't see how you wouldn't be though. Certain dealerships seem to just pick and choose who they want to help out. It's really not fair, and Mazda Canada is ZERO help when it comes to this issue, according to them it's up to the district manager. :bang

Lol ! Well I guess I will wait some more. I just hope the warranty doesn't run out by the time I get the results hahaha.

It got me confused as Lester and Adriana were telling me conflicting information.

[S.F.W.]

Lol ! Well I guess I will wait some more. I just hope the warranty doesn't run out by the time I get the results hahaha.

It got me confused as Lester and Adriana were telling me conflicting information.

I would still go in and follow up with Lester. If you don't get a response from lester, send Faizel(GM) an email(contact info here:http://www.agincourtmazda.com/contact.htm), and I'm sure you will receive a response.

[eqlso]

email is not Lester's strong suit...Only way I've received response from him in the past was to call him. Frustrating, but just the way it is.

Thanks SFW. I'll try giving him a call tomorrow.

[stevenma188]

That is really weird, I got my rust repairs approved the same day. I took my car in to the dealer in the morning to get photos taken etc, and got a call back from them with an approval the same afternoon.

[mzkaye729]

That is really weird, I got my rust repairs approved the same day. I took my car in to the dealer in the morning to get photos taken etc, and got a call back from them with an approval the same afternoon.

Where did you take the car get looked at ? It better not be Agincourt lol

[stevenma188]

HAHA, Probart Mazda in London.

[cklwilliam]

Just called mazda canada.

They said yes there is extented warranty on the cars, but it's "up to" the dealer to say yes or not to fix it...
and she told me my car was purchase January 16 2004, so the warranty is expired for 3 months.... #$(^%#*$^(#$
Should I still go into dealer at london and try? or call couple other dealer and see what they can do?

[mazda lover]

Just called mazda canada.

They said yes there is extented warranty on the cars, but it's "up to" the dealer to say yes or not to fix it...
and she told me my car was purchase January 16 2004, so the warranty is expired for 3 months.... #$(^%#*$^(#$
Should I still go into dealer at london and try? or call couple other dealer and see what they can do?

I believe it is up to Mazda Canada if your car will be repaired not the dealer. The dealer still needs to get approval for the repairs under warranty in fact any repairs under warranty needs Mazdas approval.

[eqlso]

Just an update. Got my claim approved. Car is going into Agincourt Mazda to be fixed up on May 17th. Takes 5 days and they only accept appointments for this on Mondays. Can't wait this is all fixed!

[cklwilliam]

Went to probart with Stevenma , =( they wont even accept mine... it's out of warranty for 3 months, #@$@

[colinc]

Just bought a 2005 Mazda 3 sedan with rust on rear doors (vertical trim piece next to window). It appears the rust is pushing out from below the trim. Does anyone else have this issue and would this be covered by the extended warranty.

thanks

[stevenma188]

I would say go in and at least talk to your local Mazda dealer service manager. If it is a 2005, it should still be within warranty. Not sure if that vertical part is covered, as the warranty is for paint, but it's worth a shot.

[S.F.W.]

The vertical part is the door pillars, and they are part of the warranty. As suggested, go in and talk to a dealer.

[colinc]

The vertical part is the door pillars, and they are part of the warranty. As suggested, go in and talk to a dealer.

thanks. I will give it a try and tell you how it went.

[jwei]

Theres no "loaner" to drive in the meantime right? For those who have successfully gotten it fixed, how long did it approximately take?

[Frenchmanremy]

Theres no "loaner" to drive in the meantime right? For those who have successfully gotten it fixed, how long did it approximately take?

Took me three days here in Ottawa, I had a loaner car for the duration...

AS per door pillars, you have to pay for the parts, but they will cut and weld the new part on free of charge.

The tail lights are also warrantied on the rust. check the inner bottom corners on the HB's reverse lights.... add the topmount brake light to that for the sedan.

[cwp_sedan]

Took me three days here in Ottawa, I had a loaner car for the duration...

AS per door pillars, you have to pay for the parts, but they will cut and weld the new part on free of charge.

The tail lights are also warrantied on the rust. check the inner bottom corners on the HB's reverse lights.... add the topmount brake light to that for the sedan.

You shouldn't have to pay for "ANY" parts. If it's covered under "warranty", then it is covered at the dealerships cost.

[MAZDA Kitten]

I've had mine rear fenders/flares worked on before but the rust came. Mazda approved to cut and weld them th is time but the dealer told me that only these parts are covered: doors, trunk, and rear fender/flares but NO to the B pillar. I have a huuge rust forming on the B pillars and was willing to pay for it myself.

Has anyone had success in getting the B pillars completley covered by Mazda?

[S.F.W.]

I've had mine rear fenders/flares worked on before but the rust came. Mazda approved to cut and weld them th is time but the dealer told me that only these parts are covered: doors, trunk, and rear fender/flares but NO to the B pillar. I have a huuge rust forming on the B pillars and was willing to pay for it myself.

Has anyone had success in getting the B pillars completley covered by Mazda?

I had my B pillars covered by Mazda, I recall jonjon72 did as well. Both our cars required new doors, as the B pillar rust, once you pull off the black tape, had actually created a number of small holes.

[MAZDA Kitten]

I know of someone that recently got an '04 covered. Best to take it to a dealer, and ask them to submit the case for you.

I have an 04 and Mazda has extended the warranty to 6 years.
I bought my car in September 2004 so I'm good till then. Find out when the car was originally bought...

[MAZDA Kitten]

I had my B pillars covered by Mazda, I recall jonjon72 did as well. Both our cars required new doors, as the B pillar rust, once you pull off the black tape, had actually created a number of small holes.

Thanks Ami... sounds scary. I'm scared to pull that tape off LOL

[S.F.W.]

Thanks Ami... sounds scary. I'm scared to pull that tape off LOL
When the dealer showed me the pillars after the tape was pulled off, and they were ground down a bit to expose the bubbles...I was shocked. I would push back to Mazda, they should cover the Pillars as well.

[Frenchmanremy]

dealer mentioned the pillars were covered under warranty, but the black plastic trim on the top of it, that you must pay for because it is purely cosmetic.

[jwei]

Interesting, how has luck been @ Mountain mazda?

Say my warranty expires september of this year, I book an appointment in August to get the rust checked out and sent off to mazda for approval, will it be too late then when it comes back? Or as long as the appointment is set before the expiry date I'll be alright?

Also, did they provide you guys with rental/loaner cars as well?

Thanks

[sauga_kid]

AFAIK, once the file is open, I believe that they should honour the claim after the expiry date, as it was made prior.

[S.F.W.]

Also, did they provide you guys with rental/loaner cars as well?

Thanks

Loaner/Rental cars are only covered if you have MAP.

[colinc]

Took my 2005 (B-pillars only) into dealer. They said that I was 2 months out of warranty so too bad, but if I wanted I could call Mazda Canada. Called Mazda Canada who also said too bad (2 months and 40, 000k outside of warranty). After a bit of prodding they said that they had extended warranty 1 year but it was up to the dealer. Went to a different Mazda dealer. They said that they will take pictures and send it to Mazda Canada but it was up to Mazda Canada. I am starting to get the impression that no one wants to take responsibility here.

Taking car in Tuesday, wish me luck!!!!!

[Dave_The_BMXER]

Shit I better get my B pillars looked at then as mine are bubbling fairly significantly. Looks like I know what I am doing Thursday night.

[colinc]

Got my response from Mazda Canada already, they are going to cover it. Dealership said they need car for a week (no loner). I am very impressed that Mazda is going to cover the repairs given that I only bought the car a week ago.

[MazdaTree]

Has Mazda approved the area below the rear door? They advised me that this was done by stone chips and will not be covered.
I called Mazda Canada and they told me to go talk to the service manager.

[wikdslo]

Update:

My 2004 with an inservice date of March 2004 was approved for repair of 2 doors, 2 rear quarters and replacement of 2 doors.

[jwei]

Just brought mine in today. How long did everyones repair take? I was quoted 5-10 business days. Have to get rear wheel wells, B pillar, and door hems fixed.

[mazdabetty]

Wow not that long.. 3-4 days for me. But maybe that's why my rust keeps coming back cuz they keep doing a quick/crappy job lol

[eqlso]

Update: I brought my car in this Monday to get the rear wheel wells fixed. Lester told me it would take 5 days to finish the work, so this Friday. Emailed today and they said the body work is done, but the paint is not. They expect it to be ready by next Wednesday. So that's 8 business days for just the rear wheel wells and now I have to scramble to find transportation for the long weekend. Asked for an explaination, but none received yet. UGH AGINCOURT!!

[S.F.W.]

Fight Agincourt for a rental! They committed 5 business days, they are extending that time frame, they should pay for a rental. Or sicne no work is being done on the car over the weekend, give you the car back.

[jwei]

Update: I brought my car in this Monday to get the rear wheel wells fixed. Lester told me it would take 5 days to finish the work, so this Friday. Emailed today and they said the body work is done, but the paint is not. They expect it to be ready by next Wednesday. So that's 8 business days for just the rear wheel wells and now I have to scramble to find transportation for the long weekend. Asked for an explaination, but none received yet. UGH AGINCOURT!!

Same thing happened to me w/ Westowne. Except I spoke directly with the guy at the bodyshop (427 collision?). Apparently something happened w/ MAzda Canada and they retracted the approved quotes?!! He says he has to submit for reapproval which is a pain in the ***. Now I'm likely out of a car for another week (dropped it off this monday, probably wont get it back till first week of June). FML

[d_source]

Hi all. Me again. My 2004 Mazda 3 has been in 3 or 4 times already trying to rid the rust. Last year, in the last month of the 5yr warranty, I had to bring my car in twice. I asked the manager at the time to give me some kind of warranty on the repairs and nothing was given. i was worried that the rust would again come back soon, and of course it did. Now i'm past my 5yr warranty coming up to the end of my 6yr extended bumper to bumper warranty and again I have rust in a few spots that were previously fixed.

Has anyone been able to get Mazda Canada to fix rust past the 5yr warranty?
Can anyone suggest how I would go about getting them to fix the spots again at no cost?

Thanks.

[Bean]

I noticed the other day that the rust is getting worse on my 07s rear fenders. Thing is, we are not planning to keep the car and we will be giving it up next April. Should we still get it fixed?

[mzkaye729]

Update: I brought my car in this Monday to get the rear wheel wells fixed. Lester told me it would take 5 days to finish the work, so this Friday. Emailed today and they said the body work is done, but the paint is not. They expect it to be ready by next Wednesday. So that's 8 business days for just the rear wheel wells and now I have to scramble to find transportation for the long weekend. Asked for an explaination, but none received yet. UGH AGINCOURT!!

Don't even get me started on Agincourt Mazda right now ...

:flaming x 1000. I've stressed enough over Agincourt Mazda that cussing won't even justify how I feel about this dealership's service department since Lester took over. UGH AGINCOURT ! :bang

[jwei]

Don't even get me started on Agincourt Mazda right now ...

:flaming x 1000. I've stressed enough over Agincourt Mazda that cussing won't even justify how I feel about this dealership's service department since Lester took over. UGH AGINCOURT ! :bang
I've been out of commish since May 17th...rear wheel wells, and front driver door (just the inside bottom corner) and back passenger trim. Worst thing ever. At least I got a loaner though (despite only having it for 1.5~ weeks)

[jwei]

I've been out of commish since May 17th...rear wheel wells, and front driver door (just the inside bottom corner) and back passenger trim. Worst thing ever. At least I got a loaner though (despite only having it for 1.5~ weeks)

Just an update if anyones keeping up with my story. So I called in to Westowne today since I was told my car should be ready sometime this week (despite having been told the same thing for the past few weeks). I was told yes my car is ready to be picked up *WOOHOO*................................but apparently when they got it back there was still rust on the drivers side door. They wanted me to go pickup my car in the mean time and then return back when its approved again.

I told them no Im keeping their loaner in the meantime since I'm commuting everyday from Hamilton to Sauga for a full time job + working part time in Hamilton so I can barely afford to waste my time driving there and back unless I'll be getting my car as stated. The most annoying thing is that the reason my car was delayed (originally supposed to have had it back 1-2~ weeks ago) was because they had to submit for reapproval for the rear wheel wells.

So now I have to go through this whole friggen process again. It'll be one month without my car next week....frig.

[mf5781]

Update:

My 2004 with an inservice date of March 2004 was approved for repair of 2 doors, 2 rear quarters and replacement of 2 doors.

Mine also 2004 March. Today I found rust on the passenger rear window channel (the vertical bar between the main glass and the small stationary glass). The dealer asked Mazda Canada and was told this was not covered because the channel was not part of the body. Does any one have claimed this before?

[Mig636]

Hi everyone,

what a great thread, in a way I guess...lots of problems are unfortunate but great to see people are getting it fixed.

So here is my situation,

I have a 2004 Mazda 3 sport gt hatch, that I bought in 2007. No rust problems at that point. I bought the car from a Montreal dealership.

So, my car started rusting a bit about a year or so after I bought it. I never heard of any corrosion or rust coverage on new vehicles(this was my first newish car)...so I never thought about talking to a Mazda dealer about getting it fixed. So, now the rust is getting pretty bad...I decide that I`m going to fix it myself(body shop).

I call a body shop and tell him what kind of car I have, and he said "Don`t tell Mazda I told you about this, but you should call them first...he said there was some sort of (what he called a recal), on the some of the rear of the car because of lack of caulking or something...and bad paint".

Is it a recall? If its a recall it should be covered regardless of warranty right??

Anyway, so I call my dealership and I talked to them about it. They say check the date on your car, so I do that, and it was build in November 2003...so I missed my date by like 6 months now for the 6 year warranty.

So I being to explain that nobody ever told me anything like this was covered and they replied with " we contacted the people who bought their cars here new, we can`t find everyone with second hand cars"...well that may be true, but I had my servicing done there, along with a few recalls in the past since I bought the car.


Can anyone help me whether it would be worth it to fight them on it? I was never told about any of this, I have significant rust on in the rear wheel wells, bottom of front and rear doors, front wheel wells, rear trunk(next to lights), and the A pillar(b pillar?).

I seen a few people say Mazda Canada extended their warranty??

Any help would be great! Thanks!

[S.F.W.]

The warranty should not be based on build date, rather the initial purchase date of the car. I would suggest calling Mazda Canada, and inquiring with them directly. Also, consider going to a different dealer.

[aris]

The warranty should not be based on build date, rather the initial purchase date of the car. I would suggest calling Mazda Canada, and inquiring with them directly. Also, consider going to a different dealer.

+1

[chanmazda3]

Hey guys,

I picked up my 2005 mazda3 sedan with 122k's last week and there was rust on the lips of the rear fender and a bubble where the bumper meets the rear fender. There was also a big patch of removed paint and rust below the passenger side door. the paint is also peeling off. I bought my car from scarborough mazda and they said they will repaint or touch up those areas. After I got the car i saw they didnt do a good job at the fenders and completely forgot the big patch. I asked the guy and he said he was going on holidays and come back in a few days for the patch.

But I want to know if i am still under warranty? The dealer said they can do a rust proof which will protect it for 5 years but I think he was referring me to pay for it. If I am under warranty I should get it for free right?

I am a student and this will be my first car and I just want it to look good for the huge amount of money I paid for it.

Thanks

[aris]

Hey guys,

I picked up my 2005 mazda3 sedan with 122k's last week and there was rust on the lips of the rear fender and a bubble where the bumper meets the rear fender. There was also a big patch of removed paint and rust below the passenger side door. the paint is also peeling off. I bought my car from scarborough mazda and they said they will repaint or touch up those areas. After I got the car i saw they didnt do a good job at the fenders and completely forgot the big patch. I asked the guy and he said he was going on holidays and come back in a few days for the patch.

But I want to know if i am still under warranty? The dealer said they can do a rust proof which will protect it for 5 years but I think he was referring me to pay for it. If I am under warranty I should get it for free right?

I am a student and this will be my first car and I just want it to look good for the huge amount of money I paid for it.

Thanks

Just conact mazda Canada and see if your covered

[mazda lover]

Hey guys,

I picked up my 2005 mazda3 sedan with 122k's last week and there was rust on the lips of the rear fender and a bubble where the bumper meets the rear fender. There was also a big patch of removed paint and rust below the passenger side door. the paint is also peeling off. I bought my car from scarborough mazda and they said they will repaint or touch up those areas. After I got the car i saw they didnt do a good job at the fenders and completely forgot the big patch. I asked the guy and he said he was going on holidays and come back in a few days for the patch.

But I want to know if i am still under warranty? The dealer said they can do a rust proof which will protect it for 5 years but I think he was referring me to pay for it. If I am under warranty I should get it for free right?

I am a student and this will be my first car and I just want it to look good for the huge amount of money I paid for it.

Thanks

Rust proofing will not stop surface rust which is what you have, like the rest of us. The problem is with either poor paint-primer, poor metal preparation or poor metal.
The dealer wants your money, Mazda should fix it under warranty, as mentioned contact Mazda Canada.

[mzkaye729]

The warranty should not be based on build date, rather the initial purchase date of the car. I would suggest calling Mazda Canada, and inquiring with them directly. Also, consider going to a different dealer.

And whatever you do, don't take your car to Agincourt Mazda. TWO MONTHS I have been waiting for approval for the SECOND TIME now because they didn't do it right the first time. If you want to waste your time and not be updated on anything at all, please, by all means, deal with Ryan from their body shop. This dealership is a ****ing joke... and to think I used to vouch AND advocate for them ? Ugh, Agincourt ! I wish Karen would come back and be the Service Manager again.

[S.F.W.]

? Ugh, Agincourt ! I wish Karen would come back and be the Service Manager again.
Agreed.

[jwei]

Guys, I do recommend you try Westowne Mazda, my experience there overall was pretty good. Despite taking longer than usual, the dealership and the bodyshop did their best to accomadate everything. Originally it took about 2-3~ weeks for approval, I brought it in ASAP. Spoke w/ the bodyshop (427 auto collision) and advised that Mazda has been playing alot of games w/ the warranty process (approving and then decling certain things,etc.). The guy at the bodyshop advised Mazda has been cheaping out lately and they've been warranting the rust in a cheap, short term fix (in which you'll likely have rust back in approx 3-4 months). So he advised he could either fix it as Mazda likes, or he could tear more apart and resubmit for approval in which the fix would be long term based, so obviously I opted for the latter. Ended up taking approx. 3.5 weeks, in which Westowne did end up providing me with a loaner halfway through, so no complaints on that end. When the car got back to Westowne it turns out they inspected everything before calling me to pick it up again and found a rust spot that was missed (in which I had to call to see if my car was back as I was anxious and they advised of this). There was slight confusion at this part as I thought I would have to submit for reapproval again (2-3~ weeks!?!?!?) but 4 days later Westowne called and said they got everything done and my car was finally ready again! (I had the loaner till the end).

so yeah, it was a lengthy experience but well worth it as it seems the dealership and bodyshop actually cared for me rather than just giving a short term fix so i would "go away". No issues of rust so far *knock on wood*.

sorry for the grammer, slept 6 hours and pretty much in zombie mode...

[Coaster]

I would agree with jwei, Westowne's body shop did a very good job on my car also. My experience mirror's theirs. Westowne told me it would take just over 1 week & it ended up taking 3 & 1/2. I to was given a loaner after complaining about the wait. There is no evidence of the repair or repaint. They even gave me the pieces they cutoff, some are from the inside of the fenders. See pictures.
http://i357.photobucket.com/albums/oo11/Coaster76/Img_0089.jpg
http://i357.photobucket.com/albums/oo11/Coaster76/Img_0087.jpg

OMG what a difference between a 2003 Protege & my 2004 Mazda 3 GT and BTW a 7 year old Protege is still a lot better than a brand new Kia Rio.

One small issue that I need to return & have taken care of. The side skirts have come loose near the rear wheel well. Whatever adhesive they used didn't worked.

[Dave_The_BMXER]

My rust is starting to come back... looks like I get to deal with this all over again.

It's cool the shop gave you the pieces

[tinyfist]

I just got my car back from Agincourt Mazda last week and I am quite satisfied with the service I received.

I brought the car in for an inspection and Ryan took some pictures which he then forwarded to the DSM. A couple of weeks later I called back and he said it had been approved (I was supposed to get a call but not a big deal). I dropped my car off on a Monday, and picked it up the next Wednesday. I had both rear quarter panels done (rust bubbles where the quarter panel meets the bumper) and a B pillar on the driver's side rear window.

The work looks solid, I have no complaints. The entire process took about as long as Ryan had originally laid out for me.

They washed my car and even dressed my tires for me before I picked it up!

Thanks a bunch to all the folks at Agincourt Mazda!

[mrfrostyman]

I just noticed today that my car has rust on the B pillar on the rear driver door, underneath the vinyl tape. The tape is now chipping off and is very noticeable. Called QEW Mazda and i am bringing it in for them to look at this afternoon or tomorrow after work.

I must say, service at QEW Mazda and achilles mazda has been very good, just the car has had some problems. I would really recommend going to these guys, will post the reply today or tomorrow after i get the results in.

Oh and did i mention my car is a 2009 3 GT!!

Hopefully this is not the start of a horrible problem.

[mrfrostyman]

So i headed over to QEW and she came and say the rust. She said it might have been nicked and is now rusting. This is possible, dont know how but i cant say it wasn't before. Anyways, they are going to replace it and booked me in for an appointment. Also, they are going to look at the tape that was applied on the other door and may replace it if its not good(i put it on after someone smashed the window), if they need to replace the tape i dont know if they will charge me. If they do, does not really matter to me as its not a warranty thing and they are just fixing my mistake,

If they dont charge me, then chalk another point on for QEW mazda. Hope there are no problems because of it. I think she called it the drainage pillar or something similar but is the connecting piece between the 2 pieces of glass on the rear door(sedan).

[mzkaye729]

Well that was short-lived. Had the rust fixed by Agincourt Mazda a few months back this year but the rust is forming again on the wheel wells ? :(

[aris]

Well that was short-lived. Had the rust fixed by Agincourt Mazda a few months back this year but the rust is forming again on the wheel wells ? :(

And it will keep coming back unless the replace the rusted panel which Mazda will not do.

My brothers GF has a 2008 and and it started to rust in the wheel well..and the guy at the body shop where it was getting fixed told my brother that it will come back..and that they need to replace the panel for it not to come back..but mazda Canada will not approve that

[mzkaye729]

And it will keep coming back unless the replace the rusted panel which Mazda will not do.

My brothers GF has a 2008 and and it started to rust in the wheel well..and the guy at the body shop where it was getting fixed told my brother that it will come back..and that they need to replace the panel for it not to come back..but mazda Canada will not approve that

Thanks Aris. But I was told they had cut the panel and replaced it with another one ? Ugh, Agincourt !

[aris]

Thanks Aris. But I was told they had cut the panel and replaced it with another one ? Ugh, Agincourt !

Realy...

That sucks that your geting the rust back....

[DumpInfo]

It's time to trade in the 3 and anything else but a Mazda. :(

[aris]

It's time to trade in the 3 and anything else but a Mazda. :(

+1

[chanmazda3]

I went to agincourt mazda yesterday and they took pictures of my rear fenders and said they will get back to me by thursday so keeping my fingers crossed on getting approved! I have really bad rust on body below the driver side indicated on the picture (dunno whats it called) but ryan told me that mazda wont cover that and wont even take pictures of it. I even asked him if theres a way to get rid of it and he said it will keep coming back no matter what. Then i dropped it off at scarborough mazda and they took pics and told me they will ask mazda canada if they can claim it. But from reading the above comments I highly doubt it. Can any of you suggest what I can do about it? Rust is pissing me off and making me regret getting a mazda as my 1st car!!!
http://www.freeuploadimages.org/images/u0xs7ac35amhmjz59xfd.jpg

[mzkaye729]

I went to agincourt mazda yesterday and they took pictures of my rear fenders and said they will get back to me by thursday so keeping my fingers crossed on getting approved! I have really bad rust on body below the driver side indicated on the picture (dunno whats it called) but ryan told me that mazda wont cover that and wont even take pictures of it. I even asked him if theres a way to get rid of it and he said it will keep coming back no matter what. Then i dropped it off at scarborough mazda and they took pics and told me they will ask mazda canada if they can claim it. But from reading the above comments I highly doubt it. Can any of you suggest what I can do about it? Rust is pissing me off and making me regret getting a mazda as my 1st car!!!

From that picture, do you get the rust at the bottom, where the door frame meets the body of the vehicle ? Since you took it to Agincourt Mazda, it's a hit or miss. Just make sure you keep calling and trying to get an update. Don't bother leaving voicemails as 99% of the time, they go unanswered. If you can, drop by and speak to the people that work at the Collision Department about your rust claim. I honestly didn't even get a single call from Agincourt to tell me my rust claim has been approved. The only time I found out was when I dropped by asking for an update.

Good luck !

[chanmazda3]

From that picture, do you get the rust at the bottom, where the door frame meets the body of the vehicle ? Since you took it to Agincourt Mazda, it's a hit or miss. Just make sure you keep calling and trying to get an update. Don't bother leaving voicemails as 99% of the time, they go unanswered. If you can, drop by and speak to the people that work at the Collision Department about your rust claim. I honestly didn't even get a single call from Agincourt to tell me my rust claim has been approved. The only time I found out was when I dropped by asking for an update.

Good luck !

Yeah the rust is at the bottom. You cant really see it if you are looking at the car from an angle but once u get down on your knees you can see the paint coming off and a big rust patch. Since i live close to Agincourt Mazda my plan is to go down there and keep checking up with them. And I forgot to mention that i have major rust patches on the window trim too. WOW my car sounds soo crappy but it drives soo nice:(

[aris]

Can any of you suggest what I can do about it? Rust is pissing me off and making me regret getting a mazda as my 1st car!!!



Sell it and never buy another mazda again??

[chanmazda3]

Sell it and never buy another mazda again??

I can't sell it now I just bought it a month ago and did not inspect the car as well as i should had.

[rsquared]

I came across this updated thread too late. Back in January 2005, I bought a used 2004 hatch that ended up having rust issues. I managed to get the rust repaired a Mazda dealership in the fall of 2008, just before my extended warranty expired. In Spring 2009, the rust started reappearing. I called the service manager I dealt with at the same dealership that did the repair and he said there was nothing he could do as I was past my warranty period. So I figured I was screwed and didn't do anything else about it. Now I started reading this thread and read about the extra year extended warranty for rust issues and got my hopes up, only to have them crushed by Mazda Canada. I called today and they said my extended rust warranty expired in March 2010 as my car was originally sold in March 2004. I explained my situation and they said there's basically nothing I can do unless I have a receipt showing that I got a regular service done at a Mazda dealership before March 2010 that had details that I complained about the rust issue. They said, and I can understand their reasoning, that my phone call to the service manager was not proof enough as it was a verbal conversation and not something they had a record of or something that I could provide proof of. I asked them how was I supposed to have been made known of the warranty extension and they said I would have been informed if I had asked the rust to be looked at during a regular service, which I didn't do because the service manager I was dealing with said nothing else could be done. I think I will try writing a letter as a last ditch effort, but don't expect anything to be done. Oh well.

[Bean]

My car is a 2007 and the rust is getting worse


And not only that, but I saw a 2010 yesterday, silver one with RUST on the back fender. I am not lying

[S.F.W.]

My car is a 2007 and the rust is getting worse


And not only that, but I saw a 2010 yesterday, silver one with RUST on the back fender. I am not lying

I highly doubt it was rust on a 2010, more likely rail dust that needs to be clay bar removed.

[poke65]

Just got the OK from Mazda Canada today to do both back doors passenger front door and trunk lid on my 04 (OTR date of Aug). Hopefully it only takes the 7 days as I don't want to have to drive the Yaris rental for more then a week.

[liquidzyklon]

I have a 2008 Mazda 3 Sedan and noticed rust in the right rear quarter panel at the crack between the bumper. I dropped my car off at Mazda of Toronto on July 26 and picked it up on July 30. They fixed the rust and put some grease over that area. The paint job is mediocre because I can see slight imperfections such as a couple of dots into the paint, but this is still much better than when I bought it in. I did not get a car rental because I did not purchase the extended car warranty. Of course this was all fixed under warranty and I am pretty happy with it as long as the rust does not return.

[chanmazda3]

Just got the ok from agincourt mazda for my rear fenders. have to take it in on aug 23rd. still have body rust under the driver side though dont know what to do about that

[aris]

Just got the ok from agincourt mazda for my rear fenders. have to take it in on aug 23rd. still have body rust under the driver side though dont know what to do about that

Did you show them??

[MAZDA Kitten]

My car is going in for a second time (a week before my 6th year warranty is over). First time it was fixed but rust came back within a year. This time they are cutting and welding; hopefully this is the end of this disaster

[chanmazda3]

Did you show them??

Yeah i showed it to them but ryan said they only cover the fenders. I have also contacted scarborough mazda lets see what they say

[aris]

Yeah i showed it to them but ryan said they only cover the fenders. I have also contacted scarborough mazda lets see what they say

You got to put up a fight with mazda....I honestly don't see why anyone would buy another one again when it's a hassel to get anything fixed under warranty with them

[mazda lover]

You got to put up a fight with mazda....I honestly don't see why anyone would buy another one again when it's a hassel to get anything fixed under warranty with them

I agree, when looking to purchase a CUV I considered the CX7 but didn't like the drive train-turbo hassles and the possibility of corrosion so looked elsewhere.

[last_shot]

I bought my car from Scarboro Mazda and have been going to them for servicing since day 1. Two years ago I had rust along the rear window sills and rear fenders so warranty covered the fix. They outsource their body work to Eurasia Auto Center so I had it fixed there. The rust along the window sills came back this year though and I had to go through the whole process again to get it covered under warranty. They replaced my left window sill because it actually bubbled through whereas my right window sill was just starting to show rust so they just grinded it down and painted it. My warranty ends in April so hopefully it doesn't show up again but I have a feeling it will...

[Dave_The_BMXER]

I have an appointment next week about going in for a cut and weld. Fingers crossed it is approved.

[poke65]

Dropped my 04 off this morning for three door pillers and trunk lid. Hopefully comes out good as new

[Dave_The_BMXER]

My car has been approved for rear quarters and rear door pillars.

[aris]

My car has been approved for rear quarters and rear door pillars.

Nice

[zoso]

Dropped my 04 off this morning for three door pillers and trunk lid. Hopefully comes out good as new

Which Dealer did you go to, i tried and they said my 04 is too old

[aris]

Which Dealer did you go to, i tried and they said my 04 is too old

When was your car purchased...The warranty starts when the car was first purchased when it was brand new

[poke65]

Which Dealer did you go to, i tried and they said my 04 is too old

Sorry for delay ... Agincourt mazda my on the road date was Aug 04. I got my ok the beginning of Aug.
They replaced both back door and front passenger door skins as well as B pillars as the rust was eating into inner door skins they also fixed my trunk.
I would advice not to go to Agincourt for any work. They told me it would take a week to do. They ended up having my car for 16 days they had a whole slew of excuses.

[Dave_The_BMXER]

My car now has an entirely new rear left quarter panel.

I should get it back sometime this week.

[DumpInfo]

My car now has an entirely new rear left quarter panel.

I should get it back sometime this week.

Was this the first time you ever stepped foot into a dealer to get rust fixed? Or has it be numerous of times...

[Dave_The_BMXER]

This is the third time rust has been repaired on my car in the same areas.