neo3639
01-08-2009, 10:51 PM
My car hit the curb yesterday, the rim is cracked and the front right inner and outer tie rods need to be replaced. I did the inspection at CT yesterday, but they don't have the part in stock so I drove it back home.
This morning I called Downtown Mazda, they have the inner and outer tie rods in stock and the guy in part department give me a quote $49.xx for the inner and $54 for the outer and told me the repair can be done in about 2 hours. I thought this price is reasonable, so I went there, after the 1 minute "inspection" they quoted 499.99 for the 4.9 hours labour + $78 for the inner and $55 for the outer. The price is just ridiculous. I told the guy I want to talk to his manager, the guy said he's in a meeting. And his manager came out right after asking what to order for lunch. Ok, now I know what kind of person am I dealing with. So I spent $50 to know I shouldn't do the repair at this place.
After all I got my car fixed at CT, the labour cost for the tie rod is $171. the parts are $50 and $55. And I replaced all my rims and tires at CT too.
I will never go to Downtown Mazda again. Their arrogant attitude, their knives behind their smiles... I don't even want to think about that again.
Just let you guys know my bad experience at Downtown Mazda.
This morning I called Downtown Mazda, they have the inner and outer tie rods in stock and the guy in part department give me a quote $49.xx for the inner and $54 for the outer and told me the repair can be done in about 2 hours. I thought this price is reasonable, so I went there, after the 1 minute "inspection" they quoted 499.99 for the 4.9 hours labour + $78 for the inner and $55 for the outer. The price is just ridiculous. I told the guy I want to talk to his manager, the guy said he's in a meeting. And his manager came out right after asking what to order for lunch. Ok, now I know what kind of person am I dealing with. So I spent $50 to know I shouldn't do the repair at this place.
After all I got my car fixed at CT, the labour cost for the tie rod is $171. the parts are $50 and $55. And I replaced all my rims and tires at CT too.
I will never go to Downtown Mazda again. Their arrogant attitude, their knives behind their smiles... I don't even want to think about that again.
Just let you guys know my bad experience at Downtown Mazda.