rei
02-11-2009, 08:19 PM
Sort of a mixed bag here
Pros:
-Polite staff
This is big; I made it abundantly clear how much I was willing to spend and got what i wanted with little in the way of negotiations. My only complaint is they couldn't cut me a deal on the colour I wanted; More on that later.
-Act together
I got the distinct sensation of, well, other than desperation and them wanting to kiss my feet for a sale, that they were decently organized FOR THE MOST PART (more below)
-Test drive management
I've been on test drives where I've been yelled at for an aggressive lane change. I felt I was firmly in control; though I was given directions due to being less than familier with the area. As my salesman said, it's a test drive and not a drivers test
-Never felt crowded
I never had a swarm around me, neither of customers or multiple reps
Cons:
-High pressure
its car sales, this isnt a surprise, but I always got the OMGYOUNEEDTHISEXACTMODELWEHAVERIGHTHERE from there. I was also slightly misled (claimed the gearbox on auto and manual GX is identical on 2008.5 sport) but not ab ig deal. They had a good guy on me in the wrong way in the sense that I felt pressured into the two stipulations I wasnt as comfortable with (colour and transmission). I blame myself for this though
-Better tech support
Rep I was with had a broken printer and we had to wait for another guy's printer to be free.
-Cheap gong ;p
I sorta, uh, broke their gong <_<;
Pros:
-Polite staff
This is big; I made it abundantly clear how much I was willing to spend and got what i wanted with little in the way of negotiations. My only complaint is they couldn't cut me a deal on the colour I wanted; More on that later.
-Act together
I got the distinct sensation of, well, other than desperation and them wanting to kiss my feet for a sale, that they were decently organized FOR THE MOST PART (more below)
-Test drive management
I've been on test drives where I've been yelled at for an aggressive lane change. I felt I was firmly in control; though I was given directions due to being less than familier with the area. As my salesman said, it's a test drive and not a drivers test
-Never felt crowded
I never had a swarm around me, neither of customers or multiple reps
Cons:
-High pressure
its car sales, this isnt a surprise, but I always got the OMGYOUNEEDTHISEXACTMODELWEHAVERIGHTHERE from there. I was also slightly misled (claimed the gearbox on auto and manual GX is identical on 2008.5 sport) but not ab ig deal. They had a good guy on me in the wrong way in the sense that I felt pressured into the two stipulations I wasnt as comfortable with (colour and transmission). I blame myself for this though
-Better tech support
Rep I was with had a broken printer and we had to wait for another guy's printer to be free.
-Cheap gong ;p
I sorta, uh, broke their gong <_<;