View Full Version : Good cookies, good coffee
The rest of the oakville experience doesn't matter.
Oh yeah, they washed the winter off my car and now I can clearly see all the wonderful stone chipped marks and door dings all over my car.
Thanks.
I almost forgot about those since it was covered in a thick coating of dirt, salt, grime, and crap.
Great cookies though! My only suggestion is leave a box of a dozen cookies in each car.
whiteomega
03-25-2009, 08:03 AM
^ lol.
makes me wonder if i should take the drive out from Richmond Hill one day to get service at Oakville...mmm...cookies.
QEWmazdaPrez
03-26-2009, 03:37 PM
But it's not all about the cookies and car washes is it? :chuckle
I don't want to hurt the feelings of the technicians and staff. I assume that the service experience was great too! :)
Thanks for the positive words.
J
PS. If anybody drives down from Richmond Hill, we can give you an extra cookie for the road.
KenYork
03-26-2009, 05:15 PM
Sounds like there should be two cookies and a mint on the dash when returning cars to their owners after a service.
HunGJaI
03-26-2009, 05:46 PM
But it's not all about the cookies and car washes is it? :chuckle
I don't want to hurt the feelings of the technicians and staff. I assume that the service experience was great too! :)
Thanks for the positive words.
J
PS. If anybody drives down from Richmond Hill, we can give you an extra cookie for the road.
Ohhhhh, I'm willing to drive down from Markham...if those cookies are as good as ppl said they are!!! :bana
sicsol
03-26-2009, 05:51 PM
You kidding me, I sometimes just drive by for one.
She_Prime
03-26-2009, 11:35 PM
I think the thread name should be changed to add in "great people"
Oakville Mazda has definitely won over my heart. I'm converted! 16k service is coming up soon and I know where I'm heading.
As for the cookies: my son loved them when we were in. So if a 2 year olds opinion matters and I think it should as he is a definite cookie critic they are amazing! I shall have to try one myself when I'm in for my 16k service.
Thrizzl3
03-27-2009, 01:40 AM
i want cookies from oakville mazda..
Scottobot
03-27-2009, 08:40 AM
I've been there several times and although I have enjoyed great prices and service I have not yet treated myself to a cookie. Next time, perhaps!
jaybird
03-27-2009, 11:08 AM
mmm I'm craving a chocolate chip cookie just about now :bana
STeeLy
03-27-2009, 11:37 AM
PS. If anybody drives down from Richmond Hill, we can give you an extra cookie for the road.
So if I drive from Ottawa, do I get a whole batch?
But it's not all about the cookies and car washes is it? :chuckle
I don't want to hurt the feelings of the technicians and staff. I assume that the service experience was great too! :)
Thanks for the positive words.
J
PS. If anybody drives down from Richmond Hill, we can give you an extra cookie for the road.
Yes everyone's always great at Oakville Mazda that's a given. But I had a cookie for the first time.
Its always the little things that count.
In a way, and technically people spend hundreds on service, drive out in their car and its great. But there's a lack of something in their hands, that tangible-ness and something take away.
I did spend an amount of dollars, my car is great, but dammit, I got a cookie.
Who else gives fresh baked goods?
Nobody else. When I was at Markham Mazda I gagged on their coffee.
I say your new dealer location, you should set up a little cafe style booth and have small treats. BMW, benz has it, you can too and shouldn't have to cost tens of thousands to run it.
Thumbs up for being different.
SilentJay
03-27-2009, 03:14 PM
I say your new dealer location, you should set up a little cafe style booth and have small treats. BMW, benz has it, you can too and shouldn't have to cost tens of thousands to run it.
Maybe it can be put next to the massage chairs and hot tub. Make it happen!
sicsol
03-27-2009, 03:26 PM
We would never leave then. - Know that the cookie are for the customer only, so its nice to once & while to bring something for the staff. I try to bring dounts to say thanks.
She_Prime
03-27-2009, 05:07 PM
We would never leave then. - Know that the cookie are for the customer only, so its nice to once & while to bring something for the staff. I try to bring dounts to say thanks.
Next Oakville Meet at Oakville Mazda and bring coffee and donuts for our beloved dealership! :chuckle
sicsol
03-27-2009, 05:11 PM
Sounds like a great idea.
She_Prime
03-27-2009, 05:47 PM
If it was to happen we would have to make it a tad earlier (say a 6pm start). Otherwise we will be cutting it close to closing time!
kaval
03-27-2009, 07:23 PM
Will you guys service my Honda so I can have some cookies? haha Just kidding!
Nice to hear of all the great experiences! :)
You know who else, Simply Tire has cookies and fresh Timmies coffee and premium tea bags.
I was surprised and happy.
Sure I got awesome winter tires but I also had a few cups of Japanese Green tea and Dad's Chocolate Chip Cookies.
mazdacookie
03-28-2009, 03:32 PM
We would never leave then. - Know that the cookie are for the customer only, so its nice to once & while to bring something for the staff. I try to bring dounts to say thanks.
Gary, we totally appreciate the donuts! Come by for cookies anytime! :)
She_Prime
03-28-2009, 03:50 PM
The cookie baker has come to TM3! Welcome :)
Scottobot
03-28-2009, 08:48 PM
I've been there several times and although I have enjoyed great prices and service I have not yet treated myself to a cookie. Next time, perhaps!
Finally treated myself to a cookie today. Tasty indeed!
All kidding aside, the cookies are just one of the ways Oakville demonstrates their commitment to going the extra mile for the sake of customer satisfaction and earning people's loyalty. Cheers to Oakville.. It's great to have a dealership you have confidence in, and it's refreshing to see a dealership that "gets it".
mazdacookie
03-29-2009, 02:05 PM
The cookie baker has come to TM3! Welcome :)
Thank you!
I'm always here - just lurking in the shadows!
:)
She_Prime
03-29-2009, 02:24 PM
Well it's amazing to know we have such a wonderful support system from Oakville Mazda on the forums! Makes the west-end members feel appreciated too :)
Pereira11
03-31-2009, 09:47 AM
Will you guys service my Honda so I can have some cookies? haha Just kidding!
Nice to hear of all the great experiences! :)
bring in your Honda! we can service that as well... maybe at the new location we will have a bakery ;)
Iceman_F1
03-31-2009, 10:42 AM
Next Oakville Meet at Oakville Mazda and bring coffee and donuts for our beloved dealership! :chuckle
We should have a Oakville Meet/Party when they first move? Have a tour of the new place maybe? Might be cool to do that...
huyzel
03-31-2009, 11:35 AM
I'm thinking that it might be worth the drive from Brampton for my 24K service.
Scottobot
03-31-2009, 12:45 PM
I'm thinking that it might be worth the drive from Brampton for my 24K service.
I make the drive from Brampton to Oakville for all of my service. Totally worth it.
We should have a Oakville Meet/Party when they first move? Have a tour of the new place maybe? Might be cool to do that...
They should have a big BBQ then, see their skills at cooking.
Cookies are so far a good indicator.
Iceman_F1
03-31-2009, 04:30 PM
Oh man, a BBQ WOULD be pretty sweet XD
Still, I say some kind of party when they get their new place...
you guys are moving? :whoa where to?
and i live 5 mins from agincourt mazda yet still drive to oakville mazda for everything. but i've never had a cookie yet..the coffee there is good though :)
Iceman_F1
03-31-2009, 06:07 PM
They are moving just off the QEW near Third Line...Right next to the Acura dealer...Map below for approx. distance they are moving XD
http://www.dump.sdamv.com/QuickDump/OakvilleMazda.jpg
Give or take, that general area. So should be easier to get in and out of since it will be bigger and should be a lot less traffic on that road.
ohh so its gonna be right on North Service Rd. that would make it a lot easier to get to off the highway. have they set a date yet?
Iceman_F1
03-31-2009, 06:38 PM
Not as far as I know. There's issues trying to be sorted out. They have the land, but there's been other things popping up here and there.
huyzel
04-02-2009, 04:29 PM
I make the drive from Brampton to Oakville for all of my service. Totally worth it.
OK, I'm gonna take your advice.
I've booked my appointment for Monday (Web booking is great!)
BTW: does anyone know if they have wireless internet (or even wired) so I can still get some work done?
Pereira11
04-02-2009, 04:38 PM
yep we have free wireless internet along with the best cookies in town!
She_Prime
04-02-2009, 07:05 PM
Well my car is going to be visiting Oakville for it's first service (there- second in total) April 24th! Just booked the appointment online (so convenient!).
Can't wait to see you guys again- and not just when I'm lurking around the dealership aimlessly!
mazdacookie
04-02-2009, 08:53 PM
OK, I'm gonna take your advice.
I've booked my appointment for Monday (Web booking is great!)
BTW: does anyone know if they have wireless internet (or even wired) so I can still get some work done?
We definitely do have wireless internet. Just ask the concierge for the wireless password. :)
froggy
04-02-2009, 09:01 PM
lol i'm still waiting for the next round of sharkfins to come by I missed the last round
QEWmazdaPrez
05-08-2009, 12:17 AM
FYI:
We just changed flavours....we now have 1) chocolate chunk and 2) macadamia nut with white chocolate.
We'll keep baking those until we're done, and then we'll try something else. If anybody has any preferences, email me at j.guttman@oakvillemazda.com. That is anybody except Gary....:)
She_Prime
05-08-2009, 12:21 AM
FYI:
We just changed flavours....we now have 1) chocolate chunk and 2) macadamia nut with white chocolate.
We'll keep baking those until we're done, and then we'll try something else. If anybody has any preferences, email me at j.guttman@oakvillemazda.com. That is anybody except Gary....:)
Why Gary is not special anymore? :)
She_Prime
05-08-2009, 09:10 PM
Thanks Jason too for the email back... even though it's a week and a half late!
You're lucky I like you :)
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