Log in

View Full Version : Power Steering Pump Went!



sudz
04-20-2009, 04:37 PM
Had a crazy day on friday.

Started working from mississauga office
Called at noon to tell me to go to Don Mills office
Decided to go downtown after work for a drink with some friends
And the powerstreering cut out on Yonge street!

Do you know how HARD it is to drive our cars with no powersteering - IN a super tight/small underground parking lot by Korean BBQ?!?

Called Mazda that night - They told me to come in ANY time - That they'd make room (I love them!)

Turns out there was a TSB on it - New pump is on order and they'll install it asap. It'll take half a day - I just don't know if I can live without the car for half a day for the next week or so.

The crazy thing is that the pump is limping along right now - So I'm driving it. :-S It whines a bit, and sometimes it gets difficult to steer for a split second. I'm driving like a granny - Hands at 10 and 2.

Should I ask for a rental? think it'll cost much?

This is the first real problem I've had with the car that wasn't my fault. Overall, I'm still impressed - And oakville mazda makes all my worries go away. Between Robin and Tiffany - I'm covered! :-)

Cardinal Fang
04-20-2009, 04:42 PM
TSB on the power steering pump?

Zoom Zoom Boy
04-20-2009, 05:24 PM
TSB on the power steering pump?

This is all I could find...which is a known TSB and is listed in more detail on the TSB link on this site. Not aware of any recalls or TSB's on the actual pump itself.

Perhaps the fluid leaked to such an extent that the pump itself ran completely dry and basically killed itself. Pumps don't like to run dry...LOL. So, maybe Mazda is replacing the pump since it was caused by the result of this leak problem...That's a guess on my part only of course.

In any case Sudz, glad you're getting it fixed.

Make : MAZDA Model : MAZDA3 Year : 2007
Manufacturer : MAZDA MOTOR CORP
Service Bulletin Number : 06-003/08 Date of Bulletin : FEB 18, 2008
NHTSA Item Number : 10024307
Component : STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
Summary :
HEAVY STEERING EFFORT/POWER STEERING FLUID LEAKAGE. SOME MAZDA3 VEHICLES (EXCEPT MAZDASPEED3) WITH VIN'S LOWER THAN JM1BK**** **709745 (PRODUCED BEFORE FEB. 1, 2007) & SOME MAZDA5 VEHICLES WITH VIN'S LOWER THAN JM1CR**** **150635 (PRODUCED BEFORE FEB. 1, 2007). *NJ

mazda lover
04-20-2009, 08:42 PM
Had a crazy day on friday.

Started working from mississauga office
Called at noon to tell me to go to Don Mills office
Decided to go downtown after work for a drink with some friends
And the powerstreering cut out on Yonge street!

Do you know how HARD it is to drive our cars with no powersteering - IN a super tight/small underground parking lot by Korean BBQ?!?

Called Mazda that night - They told me to come in ANY time - That they'd make room (I love them!)

Turns out there was a TSB on it - New pump is on order and they'll install it asap. It'll take half a day - I just don't know if I can live without the car for half a day for the next week or so.

The crazy thing is that the pump is limping along right now - So I'm driving it. :-S It whines a bit, and sometimes it gets difficult to steer for a split second. I'm driving like a granny - Hands at 10 and 2.

Should I ask for a rental? think it'll cost much?

This is the first real problem I've had with the car that wasn't my fault. Overall, I'm still impressed - And oakville mazda makes all my worries go away. Between Robin and Tiffany - I'm covered! :-)

Is your car still under warranty?

GHANNAH86
04-20-2009, 10:07 PM
Sudz,

I had my Power Steering Pump repalced last summer and the repalcement pump likes to kick out at least twice a week. It was worse in the winter.

victor_t
04-20-2009, 10:09 PM
of course, I have a 2007 mazda 3 with VIN lower than that...

how does this recall/TSB thing work? If I don't have any symptoms, will they do anything?
the car still has a year of warranty, but what if this thing breaks in a year and one month?

BTW, is this part of the 3 year warranty or the 5 year powertrain warranty?

sudz
04-22-2009, 10:39 AM
I brought the car in... they read the code (the power steering warning light was thrown a few times)
And traced it back to a bulletin. I have 62,000km... they are replacing it under warranty. (How long is my bumper to bumper? 60 or 80K?

As well, the fluid when the engine is warm is at the "max" line - It's not that. I check my fluids a few times a month.

Zoom Zoom Boy
04-22-2009, 11:52 AM
I brought the car in... they read the code (the power steering warning light was thrown a few times)
And traced it back to a bulletin. I have 62,000km... they are replacing it under warranty. (How long is my bumper to bumper? 60 or 80K?

As well, the fluid when the engine is warm is at the "max" line - It's not that. I check my fluids a few times a month.

Your warranty is 3 years, 80K. Glad they replaced it for you under warranty Sudz. Which dealer out of curiousity?

sudz
04-22-2009, 03:29 PM
The best dealer ever. Oakville Mazda. They've made me a follower for life.

Zoom Zoom Boy
04-22-2009, 04:31 PM
The best dealer ever. Oakville Mazda. They've made me a follower for life.

+1 to Oakville then, although I've never used them to date. I asked who the dealer was, as not all of them are as forthcoming and honest when it comes to TSB's. Some yes, but definately not all.

Great work Oakville. All dealers should take your example.

sudz
04-24-2009, 10:46 AM
Update:

Power steering pump is on backorder... Until MAY 5th!

I just called - The power steering conked out twice ont he way back from the meet (always around corners, for maybe a second at a time)

The "suprise" factor of it is making it really unsafe.

I called Tiffany, Since Its been more than 5 days since I submitted the problem, she's going ahead and getting me a rental. I'm picking it up Tomorrow morning.

You know... its kind of nice that the mazda3 is the most affordable mazda car out there. If I had a toyota matrix... they'd stick me with an yaris as a rental... lol.

Again...
Car breaking - Not Oakvilles fault.
Power steering pump on backorder - Not Oakvilles fault.
Amazing service - Oakvilles fault. :-)

sudz
05-11-2009, 08:10 AM
Another Update...

I'm STILL Driving a rental.
No ETA on the pump. Its been 3 weeks now!

I saw my car in the parking lot at oakville mazda... I had to get some stuff out of the car (407 transponder) ... the rotors are rusting up, and its covered in pollen.

The car has never gone more than 48 hours without being driven.
I miss my car. :-(

FLIPDADY
05-11-2009, 08:55 AM
Talked to my buddy in Virginia at Rosenthal Mazda. He said they're not just replacing the pumps but the power steering lines that go from the pump to the steering rack. Apparently they are getting corroded causing failure in the pump.

BTW, he's got at least 30 of these units on backorder.

sudz
05-11-2009, 09:58 AM
Yeah, I just called Nelson at Oakville (great guy)

THey said they have an ETA for TOMORROW... But he says not to hold my breath - Sometimes shipping can be delayed as well.

Oakville Mazda has 4 on order right now - THankfully i'm on the top of the list.

Thanks for the info FlipDady!

Tokic_o
05-11-2009, 10:06 AM
Waiting on mine too :(

sudz
05-11-2009, 11:47 AM
Googleing makes this seem like a bigger problem than I believed it was. Wonder why there hasn't been a recall? I mean if your going around the corner and your power steering goes and you take out a family as a result... seems like a pretty serious lawsuit over something that is a known issue!

Regardless... I still love mazda, Oakville mazda... and my car. My first issue (that wasn't my fault) ever.

In case anyone is interested - My rental is a Nissan Sentra.

It was a contender when I was looking for a car... but I chose the mazda over it for a very good reason.

I've nicknamed it the nissan Castra. Because it lacks Balls. It hesitates when you need to accelerate... it pauses as the rev's build up... THEN lunges. It's had me in a few "Oh shit" situations in intersections already. (and I don't drive like a maniac!)

Its hard to adapt to. That, and I feel like I'm 8 feet off the ground.

At least its smooth on the highway... I have 1500km on it already. Almost half its life has been in my hands. I shudder to think what this costs. (3 weeks of rental!)

I'm going up to algonquin park this weekend - I REALLY hope I have my own car by then!!!

Go_Habs_Go
05-11-2009, 12:43 PM
I've nicknamed it the nissan Castra. Because it lacks Balls. It hesitates when you need to accelerate... it pauses as the rev's build up... THEN lunges. It's had me in a few "Oh shit" situations in intersections already. (and I don't drive like a maniac!)


Now that was funny. LOL

Hope your power steering gets fixed soon!

cdseaman
05-12-2009, 12:23 PM
Downtown Mazda in Toronto is saying the same things.

My power steering went 2 weeks ago and the parts were backordered from Japan. They were due to arrive this week but have been delayed until next week after the long weeken (if they arrive then). Since my car broke down the service desk says at least 3 others have come in with the same problem. They are expecting a recall.

Sadly downtown mazda was not nearly as helpful with a replacement rental for my leased vehicle. At first they said the dealership nor mazda canada provided rentals unless you have an extended warranty (since we have a 3 year lease there was absolutely no reason to pay several thousand dollars for an extended plan that we wouldn't use). So I missed an important trip. I then fought with Mazda Canada and Mazda Leasing. I figure if you lease a car (essntially borrowing a car at an inflated rate) and they want to perform a recall on it and have if for 3-4 weeks they owe you a replacement vehicle. That or you don't have to pay your lease that month. 2 days later the dealership called back to say that Mazda Canada had approved a rental for the term of the repairs (which they said was unheard of - which I find just shocking - unheard of to give people waiting weeks for repairs a car to drive? really?).

I'm now driving a Chevy Colbalt - the thing must cost $8000 brand new. It has trouble going down hills with a tailwind. It reminds me of the 1990 Dodge Shadow we used to drive before we bought the Mazda 3. This is what I get for my lease payment this month - horray!

ccnpp44765
05-15-2009, 10:45 PM
I've got the same problem in the US with my 2007 2.3L.

I'm hearing the parts are back-ordered to July. The reason they can't just take the parts off the production line is that the new 2010 Mazda 3 doesn't use the same parts. (I'm waiting on pump motor and lines. That supports the corrosion in the lines theory.)

And like you, I've got a lame rental. To protect the innocent, it's a GM sub-compact. Not in the 3's class!

Anyway, good luck to you all.

I just want my car back before half the summer's gone!

And kudos to TorontoMazda3! The US Mazda 3 owners' site has nothing on this yet!

sudz
05-21-2009, 01:14 AM
I can't say enough good things about Oakville Mazda.

They recieved the part around 1. at 4 they told me my car was ready. At 5:30 I was there with my baby, transferring my stuff from the rental. I gave them the rental keys, they handled all the paperwork and such, and I drove away - Not paying even a cent.

Glorious service! I'm sure I annoyed the service department with my incessant calls "did it come in yet?" (nearly every day for the last week) Hopefully the box of timbits helped take the edge off my annoying attachment to my Mazda3.

One thing the nissan Castra made me realize - I LOVE MY CAR!

I drove up to algonquin park this weekend with my new "newly returned" mazda - Drives like a charm!

Thanks to Tiffany, Nelson, and Robin for putting up with me, and the awesome service guys! Jason, you have an AWESOME team there! See you at the BBQ!!!

... Ironically - I'm 900km from an oil change - I hope they don't dive under the desks when they see me walk through the door in a week or two!

pcphilippe1
05-21-2009, 09:36 PM
Is your ride a 2008 model? I am still waiting on my PS pump. It was supposed in on Monday but they did not get it. Now the ETA is for next Monday the 25… I hope it will be in I cannot wait to start driving my car around… hopefully before the breaks are fused to the rotors…

Here is my little story from another thread….


Well I do not want to discourage you. But mine died also.. It has now been 3 weeks today...

My dealer rented me a crappy Nissan Versa... They told me that they would get my PS pump last week. I called in last Monday only to find out that they still did not have the pump and they were not able to provide me with a straight answer as to when the part would arrive.

There for I was pissed at them and I decided to give Mazda Canada a call to get a straight answer. I explained the problem to the Customer Service lady at Mazda Canada. She looked into the parts situation for me and informed me that the PS pump would be back order for at least one month. This back order seems to be caused because Mazda has stopped the production because they have discovered a flaw in the pumps design and they are currently re engineering it. This means that there are a bunch of Mazda 3 owners that are screwed and will have a PS pump failure some time soon.

With this information I then call my dealer again to tell them that there was no way that I would accept driving a Versa around for a month. I demanded for them to give me a equivalent car. They called the rental place and swapped out the Versa for a Mazda 3 2010 Brand new right off the factory floor... With this ride I can now wait for the parts to arrive from Japan for my Mazda 3

If you wonder... Even if I am driving around the 2010 model... I still can’t wait to get my 2008 ride back. Driving a rental car a is never like driving your ride around.

sunkist4338
05-21-2009, 11:15 PM
Is your ride a 2008 model? I am still waiting on my PS pump. It was supposed in on Monday but they did not get it. Now the ETA is for next Monday the 25… I hope it will be in I cannot wait to start driving my car around… hopefully before the breaks are fused to the rotors…

Here is my little story from another thread….

pcpphille which dealership did you go to

pcphilippe1
05-22-2009, 01:06 AM
St-Constant Mazda In Quebec

http://www.mazdastconstant.com/en/index.spy

DurhamMazda3Guy
05-22-2009, 10:57 AM
Hi guys,

I just joined the site today since i've been researching this exact problem.

Yesterday whle driving home from work on the 401, my power steering light turned on and had one heck of a time turning my wheel.

I dropped the car off at Ajax Mazda and they weren't very re-assuring when I asked if it would be covered under warranty. They did although get me a rental car(which i hate, pontiac g5)

Not to sound like a jerk, but i'm glad to see other people with this problem, not only my car, so i'll have some ammunition if they tell me it's not covered.

my 3 is a 2008.5, 52k(still under warranty).

I'll keep you guys posted if you're interested when i hear back from them today.

DurhamMazda3Guy
05-22-2009, 01:58 PM
Ok, so got a call from Ajax Mazda and they need to replace my pump and lines.

They said that the part is on back order and will take about a month to get the part in.

They said that they need to find out if the dealership will cover a rental for that long.

Now considering my car is under warranty, I won't be laying down if they tell me that they won't cover the rental for that long. I live in whitby and work in mississauga, i won't be renting a car on my own.

I'm just happy they've actually told me they're going to be fixing the car under warranty

ds2chan
05-22-2009, 02:42 PM
whoa.. I have an 05 and my VIN falls into the same category as above.. I suppose I should ask Mazda of Toronto if mine needs to be replaced too..

Joe: Any other word on these pumps?? Thanks.

sudz
05-22-2009, 03:20 PM
I smell a recall coming. Poor Mazda - Its going to be pricey.

From what I understand:

The Lines start to corrode, and that in turn takes out the pump.
Makes me wonder if I got an "old" not "re-engineered" pump. as long as it holds out until I sell the car, its all good.

ccnpp44765
05-22-2009, 03:31 PM
Good news from the US.

The dealer just called me, and my 3 is coming home after 25 days in the shop.

Looks like the parts are making their way east. There's light at the end of the tunnel.

Hang in there!

kjb86
05-23-2009, 02:32 PM
New to the forum!

My 3 had the same problem back 3 weeks ago. I got the car back today.

This problem has been going on for approximately 3 months now, and the pump will over heat. Take your car into the dealer, and they will do a test on it. If a certain error code pops up, you will have to get your pump replaced. Yes, they are back ordered, and the time they come in is just an approximate as they are day to day (they'll tell you week by week)

so glad to have it back!

pcphilippe1
05-23-2009, 03:53 PM
Hello,

Witch dealer do you go to? Did they order your pump 3 months ago when the problem started or only 3 weeks ago?

Thanks


New to the forum!

My 3 had the same problem back 3 weeks ago. I got the car back today.

This problem has been going on for approximately 3 months now, and the pump will over heat. Take your car into the dealer, and they will do a test on it. If a certain error code pops up, you will have to get your pump replaced. Yes, they are back ordered, and the time they come in is just an approximate as they are day to day (they'll tell you week by week)

so glad to have it back!

kjb86
05-23-2009, 06:17 PM
Hello,

Witch dealer do you go to? Did they order your pump 3 months ago when the problem started or only 3 weeks ago?

Thanks

I took my car to Downtown Mazda. No, they ordered the pump when I brought the car in. Basically, my pump failed on me when I went to Detroit. I was stuck in the tunnel for 45 min, which i guess, caused it to over heat and shut off. Took it in the morning of May 4.

mazdabetty
05-23-2009, 06:32 PM
whoa.. I have an 05 and my VIN falls into the same category as above.. I suppose I should ask Mazda of Toronto if mine needs to be replaced too..


Isn't that just for 07's though?

pcphilippe1
05-25-2009, 03:17 PM
Hum that is strange... I took my car in end of April and I still do not have my parts. It has been delayed and other week.

I was at my dealer this morning and the service manager says that there is no recall out yet but he can see it coming... They currently have many customers with PS pump problems. I got a confirmation that they are replacing the fluid lines and the pump on my ride. I also called Mazda Canada and I got a confirmation from them that the new PS pumps are in production. Strangely enough my dealer was not able to give me a straight answerer... I was only getting a it should be in production answer... They most likely did not look too far.



I took my car to Downtown Mazda. No, they ordered the pump when I brought the car in. Basically, my pump failed on me when I went to Detroit. I was stuck in the tunnel for 45 min, which i guess, caused it to over heat and shut off. Took it in the morning of May 4.

kjb86
05-25-2009, 03:42 PM
Hum that is strange... I took my car in end of April and I still do not have my parts. It has been delayed and other week.

I was at my dealer this morning and the service manager says that there is no recall out yet but he can see it coming... They currently have many customers with PS pump problems. I got a confirmation that they are replacing the fluid lines and the pump on my ride. I also called Mazda Canada and I got a confirmation from them that the new PS pumps are in production. Strangely enough my dealer was not able to give me a straight answerer... I was only getting a it should be in production answer... They most likely did not look too far.

Yeah, that's strange, since yours was ordered at the end of april, so basically, a week before mine technically.

what dealer are you at?

There won't be an official recall. The company can't actually release this as an official recall. It will make them look so horrible, especially with the new 2010 model out. Chances are, they'll keep it hush hush and just take them as they come in. Most recalls that have gone public are things that are minor, for example, a stereo problem etc.

yes, both the lines and the pump was replaced on my car. Now, lets hope they actually did replace my pump.. u never know with these dealers, maybe they just said the pump was in and gave me my car back for the sake of it, if that's the case, i'll be pissed!

I made a call to mazda canada last week some time, but they guy was very unhelpful. I got more respect and info from the service department.

pcphilippe1
05-25-2009, 07:01 PM
I am at St-Constant Mazda

One thing I noticed about Mazda Canada you have to be very insisting or else they will not help you out. They will just tell you speak to the service and parts manager at your dealer or confirm that the part is on back order. I had to squeeze them in to a corner in order to get to do something and to search for some answers. I did call 3 times and one of those time I called and I spoke to a guy he was very thick headed and did not want to help or do anything. Today I spoke to a lady and after insisting long enough she did help and escalated my case. I will get a phone call from them in 2 to 3 days by them I should have a real answer as to when I will get my parts.

I am done with being told the parts will be here next week only to have them not show up and to be told again they will be there by next week. After 4 weeks this dose gets kind of old. I have noting against waiting for 3 weeks for a part... As long as you tell me it will take 3 weeks and after 3 weeks the parts dose show up.

As for the recall perhaps you are right... I guess time will tell...




what dealer are you at?

I made a call to mazda canada last week some time, but they guy was very unhelpful. I got more respect and info from the service department.

ds2chan
05-26-2009, 12:25 PM
Isn't that just for 07's though?

I'm not sure. Unless I missed a post I didn't see anybody saying this is for only 07's.

rwatt
05-27-2009, 12:20 AM
What are the warning signs before the pump fails? Mine has not failed but either the steering rack or the pump has started making an odd grumbly noise when turning at low speed. I'll definitely be asking when I bring it in for 32K service (which is soon).

pcphilippe1
05-27-2009, 12:58 AM
Humm... I did not get much of a warning sign in my case... It just stopped when I changing lanes in traffic... Yep mine failed just before the 32K service witch I am having done at the same time as this repair. If they can get my dam parts in. However the grumble noise dose not look like a good thing to me. When mine died it made a very loud screeching sound and the steering wheel shook... At first I thought I had been rear ended.


What are the warning signs before the pump fails? Mine has not failed but either the steering rack or the pump has started making an odd grumbly noise when turning at low speed. I'll definitely be asking when I bring it in for 32K service (which is soon).

DurhamMazda3Guy
05-27-2009, 09:48 AM
My Mazda is an 08 and my pump went, so i don't think it's only for 07's

kjb86
05-27-2009, 11:12 AM
My Mazda is an 08 and my pump went, so i don't think it's only for 07's


What are the warning signs before the pump fails? Mine has not failed but either the steering rack or the pump has started making an odd grumbly noise when turning at low speed. I'll definitely be asking when I bring it in for 32K service (which is soon).

There were no warning signs for me either. It happened as I was just sitting in the traffic. The noise doesn't make things sound good, so I would definitely get that checked out ASAP if I were you. Last thing you want is to have your steering pump fail while making a left or right turn, and whatever else that could be wrong with it. Think about it.

The pump is for 07's and 08's, not sure about 09's. Mine is an 08.5

jaimie08mazda3
05-27-2009, 02:33 PM
yep mine too.. covered under warranty

jaimie08mazda3
05-27-2009, 02:33 PM
and mine is an 08 *obviously*

Zoom Zoom Boy
05-27-2009, 03:53 PM
Anybody on here know whether the steering pump and lines are the same in the MS3 as the regular 3?

My 2008.5 MS3 has always had a slight 'rom-rom' noise or growl when turning at low speeds that I just attributed to the steering pump and set-up being different in the MS3. My 2005 MZ3 hatch does not make these noises, although there is the normal pump noises when fully turned etc.

I've never had any steering issues with the MS3, but I drive pretty aggressively and really wouldn't like my pump to die on me while blasting through a corner at high speed...

Shipton
05-28-2009, 11:27 AM
WELL I'm glad I found a party.

Calamity. Last week an errant rock shattered my windshield, and then on Monday, my power steering went - defective pump just like you guys. However, they're telling me it'll probably take 3 weeks or more which means I get to have TONS of fun in my rental, a goddamn Versa, possibly the most neutered car in the universe. It's basically an overgrown smart car... even other Versa drivers cut me off. Three in the last day alone. The latest one gave me the finger and put his cigarette out on my eye!

Anyway, back to the issue at hand, yeah, I don't get why there hasn't been more of an issue around it, it seems fairly chronic. I had mine go during a traffic jam around 3:30 on the eastbound 401 west of the 427, and from there drove it on in to Scarborough Mazda at Warden. It took me half a minute just to make a lane change.

Really looking forward to getting it back......................

pcphilippe1
05-29-2009, 10:11 PM
I hope you are in no rush to get your ride back... Monday I will be starting my 6 week with a rental...


WELL I'm glad I found a party.

Calamity. Last week an errant rock shattered my windshield, and then on Monday, my power steering went - defective pump just like you guys. However, they're telling me it'll probably take 3 weeks or more which means I get to have TONS of fun in my rental, a goddamn Versa, possibly the most neutered car in the universe. It's basically an overgrown smart car... even other Versa drivers cut me off. Three in the last day alone. The latest one gave me the finger and put his cigarette out on my eye!

Anyway, back to the issue at hand, yeah, I don't get why there hasn't been more of an issue around it, it seems fairly chronic. I had mine go during a traffic jam around 3:30 on the eastbound 401 west of the 427, and from there drove it on in to Scarborough Mazda at Warden. It took me half a minute just to make a lane change.

Really looking forward to getting it back......................

b.rabbit
06-12-2009, 06:34 PM
My power steering was lost today while I was parking my car at Square One today. Man, I don't know how ppl drove before powersteering was invented!!

Anyway, I just turned off my car, and started it again, and it was back to normal. I hope it was a one time thing.. :S

dsichewski
06-13-2009, 11:44 PM
I hope it was a one time thing.. :S

If you are still under warranty I would be taking it in to get checked out! Better safe than sorry!

b.rabbit
06-14-2009, 01:40 AM
If you are still under warranty I would be taking it in to get checked out! Better safe than sorry!

Do you know if I have to take it back to my original dealership I bought from, or if I can take to the current one I go to for servicing?

kjb86
06-17-2009, 10:11 PM
Do you know if I have to take it back to my original dealership I bought from, or if I can take to the current one I go to for servicing?

you can take it to any dealership

b.rabbit
06-17-2009, 10:19 PM
you can take it to any dealership

Thanks!

Blue_Jinnee
06-18-2009, 12:14 AM
my dealer orderd a pump for me , they told me that will take 2 weeks or so and they put me on a rental (ford) but me car is still running good (it only happened once) but they don't want to take the risk .

pcphilippe1
06-18-2009, 01:45 AM
2 weeks.... lol I heard that from my dealer 2 month ago... Still waiting on parts...


my dealer orderd a pump for me , they told me that will take 2 weeks or so and they put me on a rental (ford) but me car is still running good (it only happened once) but they don't want to take the risk .

lightingwhite32008.5
06-18-2009, 01:59 AM
it's not to bad with out power steering worst is u can't steer at all, remember those old gmc trackers no ps man was it hard to drive.. but u should find time and put it in the shop no matter wut guy,if is under warrenty go for it!!:)

STeeLy
06-25-2009, 06:50 PM
I just ran into this problem too... FFFFKKKK, looks like I'll be paying the dealership a visit soon.

kurse
06-27-2009, 08:45 PM
arrghg mine died on the highway now i have to taKe it into oakville lol cookies yumm

TheMAN
06-29-2009, 02:23 PM
I smell a recall coming. Poor Mazda - Its going to be pricey.

From what I understand:

The Lines start to corrode, and that in turn takes out the pump.
Makes me wonder if I got an "old" not "re-engineered" pump. as long as it holds out until I sell the car, its all good.
either that is what will happen or mazda will start selling reman pumps because ALL the mazda3/5 power steering pumps have a core charge on them now

04-05 3s so far do not have any sort of backorder issue with their pumps... it's a different pump from the 05.5-09s... I guess it's not as big of problem on the 04-05s as the newer ones as the pump only superceded several times instead of being a dozen times on the newer cars

also, dealers are not allowed to replace just the pump alone without replacing the lines, so even if they have the pump in hand but no lines, they can't do anything to the car... just an FYI... reality though, it's not going to happen either way as there's no ETA on both the lines and the pumps... dealers are also required to call mazda for authorization to order the pumps manually; they are not allowed to do it automatically through the computer because of the backorder issue... it's natural just like any business that somebody will try to hoard a supply of something limited ;)

TheMAN
06-29-2009, 02:26 PM
Anybody on here know whether the steering pump and lines are the same in the MS3 as the regular 3?

My 2008.5 MS3 has always had a slight 'rom-rom' noise or growl when turning at low speeds that I just attributed to the steering pump and set-up being different in the MS3. My 2005 MZ3 hatch does not make these noises, although there is the normal pump noises when fully turned etc.

I've never had any steering issues with the MS3, but I drive pretty aggressively and really wouldn't like my pump to die on me while blasting through a corner at high speed...
no, it's completely different
the ms3 uses a conventional hydraulic system for power steering... it has a belt driven power steering pump instead of a crappy electric motor

Zoom Zoom Boy
06-29-2009, 05:47 PM
no, it's completely different
the ms3 uses a conventional hydraulic system for power steering... it has a belt driven power steering pump instead of a crappy electric motor

Thank-you, sir.

I actually looked it up and found the info myself since writing the original post, but I appreciate the response in any case.

pcphilippe1
06-29-2009, 11:52 PM
My parts came in last week after a 2 month wait... Boy that was long...

TheMAN
07-07-2009, 11:18 PM
mazda usa finally released a TSB on this issue, and I'm sure it's going to be the same in canada

instead of a full pump assembly replacement, a pump motor kit is now used to repair the EHPAS unit on site... there are plenty of these to go around but the dealer still has to contact mazda for repair authorization and parts ordering

good news about the hoses... there is now an ETA for them on the 14th so for those who still have their car sitting at the dealer, the wait is almost over! repair/parts ordering authorization is still required by the dealer


as with before the TSB came out, the hoses must be replaced also along with pump repair

kurse
07-08-2009, 03:23 PM
just gave my car to erin mills mazda and i got a rental for "6-8" weeks lol and best part its a civic LOL ......i miss my 3

Olestra
07-08-2009, 04:35 PM
Just took my car in for service (For those few Edmontonians here, I went to Weber Mazda) and they caught my leaky power steering pump. They said they ordered parts and will replace it under warranty. I didn't even know about it because my PS has never failed. I guess my dealer is being proactive about the PS defect.

They said I should be fine driving around and gave the car back. The service advisor advised that if the PS fails, it will come back on and not to worry. I figured as long as I know about it, I should be ok.

kjb86
07-08-2009, 05:43 PM
just gave my car to erin mills mazda and i got a rental for "6-8" weeks lol and best part its a civic LOL ......i miss my 3

you will miss it, believe me.
i only went 3-4 wks without my car.. and i couldnt' stand it anymore
mind you, they gave me a horrible city golf for replacement.. ugh was that just horrible

jmcbarber
09-07-2009, 02:50 PM
My 2005 mazda3 power steering was going on and off. It started only every couple of weeks then much more often. Electrical problems started ea. radio going on and off. Replaced the battery 3 days ago. No more problems. Sounds weird but it worked

RealW
11-19-2009, 10:06 PM
My daughter recently told me that the PS on her 2007 Mazda 3 has failed a couple of time - so I started doing some research and it seems she is not alone.

In trying to understand all the posts and the issues, I could not deterimine for sure what type of PS there is on this car.

Is it the TRW fully integrated system - Electric Power Steering - "EPS"??
http://ir.trw.com/releasedetail.cfm?ReleaseID=285979
and looks like this:
http://www.bba-reman.com/catalogue/DetailedProduct.aspx?DetailedProduct=923

Or does it have a separate electric motor driven pump with lines to the steering rack> (Electric Hydraulic Power Steering - "EHPS" that looks like this?
http://www.bba-reman.com/catalogue/DetailedProduct.aspx?DetailedProduct=1467

Thanks

RealW
11-20-2009, 03:50 PM
My daughters car was fixed today under warranty - new pump and lines - no argument because it had been in earlier in the year for a failure and they had the service record.

Hum
02-02-2010, 02:25 AM
Hey everyone. So it seems like i am having the same problem too. Im not sure if mine is the pump, the alternator, or both.

I found out when i was reverse parking into a parking spot and all of a sudden the PS light comes on, car stutters a bit and all my electronics in the car shuts on and off (ie, dash lights, headlights, radio) and then after about 5 seconds or so, car shut off. I shut the car off and turned it back on again, and put it in Drive, same thing. Car stutters, electronics dim, PS light on, steering wheel lock up and car shuts off.

Would you think its the alternator or PS pump or both?

Hum
02-02-2010, 02:27 AM
i should also add that i have 135000km on my car, so warranty is out the door.......

RedRaptor
02-02-2010, 05:05 AM
i should also add that i have 135000km on my car, so warranty is out the door.......

I had the same issue back in Decemeber. Turned out that my battery was pretty much dead. I replaced the battery and had the alternator tested, which checked out fine.

vnon3luv
04-18-2010, 08:27 AM
Hey everyone. So it seems like i am having the same problem too. Im not sure if mine is the pump, the alternator, or both.

I found out when i was reverse parking into a parking spot and all of a sudden the PS light comes on, car stutters a bit and all my electronics in the car shuts on and off (ie, dash lights, headlights, radio) and then after about 5 seconds or so, car shut off. I shut the car off and turned it back on again, and put it in Drive, same thing. Car stutters, electronics dim, PS light on, steering wheel lock up and car shuts off.

Would you think its the alternator or PS pump or both?

Even if you have the battery drained a little and the PS faulty the car would not shut off when it turn on. It could be your alternator not giving any power to the engine nor is it charging the battery at all. You were able to start because you had a little juice in the battery and once it dies out engine shut off. You may be able to start your engine again after several hrs because low battery sometimes gain back a little power after leaving it alone.

vnon3luv
04-18-2010, 08:28 AM
Even if you have the battery drained a little and the PS faulty the car would not shut off when it turn on. It could be your alternator not giving any power to the engine nor is it charging the battery at all. You were able to start because you had a little juice in the battery and once it dies out engine shut off. You may be able to start your engine again after several hrs because low battery sometimes gain back a little power after leaving it alone.

You only need your battery to start the car, after that your alternator do all the work.