rust issue

[silver]

Hi everybody! I'm new to this forum and don't own M3 yet, but after 2 weeks of "car shopping" all over GTA, basically every single Mazda3 (from 2004 to some 2008!!!) seems to have a rust problem around rear wheel wells.... It really sucks... My totaled 98 cavalier didn't have any visible surface rust like this , so it sucks even more ( aren't Japanese cars better built??)...

So my question is : is Mazda officially admitting to this problem and fixing the rust under corrosion warranty or they try to deny it??? I was thinking about getting maybe 2007/08 with little or no rust and get it fixed by Mazda after...

If not - I will have to buy something else... No monthly payments on rusted car for me...

[mazdabetty]

search the forums for "rust"... you'll find the answer to your question, and more!

For a quick answer, yes they are covering it under the 5 year perforation warranty, and no one knows for sure whether the 07-09 models are affected, it will still be a few years before we find out as the 05's are beginning to rust as of recently. People say it's been resolved, but again only time will tell!

[Noisy Crow]

Hey silver... or should I say, "Hi ho silver!" ? :chuckle

Search can do wonderful things, you should try it some time! :)

http://www.torontomazda3.ca/forum/showthread.php?t=25439&highlight=rust

There are some more threads, but this should tell you what you need to know. Although this one is worth thinking about as well: http://www.torontomazda3.ca/forum/showthread.php?t=34450&highlight=rust

[mazda lover]

Some have had the rust repaired by Mazda only to find the rust returning, Bad repair job or its something that will appear again and maybe in different areas.
If rust is a concern don't buy a Mazda 3. Search Protage for rust issues. It appears Mazda did nothing to correct the problem with the Mazda 3.

[cinder88]

If you can not wax your car every 4 mounts - do not get a mazda 3
or a rx8 - these two are plagued with rust issues.

I am constantly on top of my 04, touching up spots here and there......... it is something I can live with - other wise a rather fun car to own, and very practical with the hatch.

cheers

[Bean]

I will be honest. I have noticed that it is not just the 3 that has this problem. I have seen several other late model cars of all different brands and makes with this problem. Not just Mazda but also Honda, Hyundai, and so on.

[mzkaye729]

search the forums for "rust"... you'll find the answer to your question, and more!

For a quick answer, yes they are covering it under the 5 year perforation warranty, and no one knows for sure whether the 07-09 models are affected, it will still be a few years before we find out as the 05's are beginning to rust as of recently. People say it's been resolved, but again only time will tell!

Yeah, tell me about it. I just noticed a huge line of rust on my car today :flaming:flaming:flaming ! Gonna have to get this fixed as soon as I can.

[Karen Lee-McNair]

Hi There!

My name is Karen Lee-McNair and I am the Service Manager at Agincourt Mazda.

http://www.agincourtmazda.com/

If you have a question as to whether surface rust or perforation is covered under your manufacturer's warranty, stop in and let me have a look.

Surface rust is covered under the 3 year warranty, and perforation is covered under the 5 year warranty.

Allow me to have a look, and I can usually get you an answer quite quickly.
All repairs may be performed at our very own collision centre on premises.

If you would like to make an appointment with me to have a look, email me at
k_lee@agincourtmazda.com or call me directly at 1-866-331-3965.

Hopefully I may be able to assist you!

[Get-Me]

I had my Rush problem fixed last March. Not even 4 months and I noticed its back in the same location. Dont know if they really fixed it or touch up and paint over the rust.

[Karen Lee-McNair]

Hi Get-Me, was your rust repair performed at Agincourt Mazda?

[mazda lover]

Hi There!

My name is Karen Lee-McNair and I am the Service Manager at Agincourt Mazda.

http://www.agincourtmazda.com/

If you have a question as to whether surface rust or perforation is covered under your manufacturer's warranty, stop in and let me have a look.

Surface rust is covered under the 3 year warranty, and perforation is covered under the 5 year warranty.

Allow me to have a look, and I can usually get you an answer quite quickly.
All repairs may be performed at our very own collision centre on premises.

If you would like to make an appointment with me to have a look, email me at
k_lee@agincourtmazda.com or call me directly at 1-866-331-3965.

Hopefully I may be able to assist you!


owners with rust issues have had it repaired after the 3 year warranty and up to the 5 year warranty. How can you help us.
Thanks for your concerns

[Karen Lee-McNair]

owners with rust issues have had it repaired after the 3 year warranty and up to the 5 year warranty. How can you help us.
Thanks for your concerns

Hi Mazda lover,

unfortunately it's not that easy for me to give you a straight answer. I would have to look at every vehicle individually to ensure I could have it covered.

I'm not sure if i completely understand your question, are you asking if the vehicle has already been repaired, and still requires repair again? or the 3 year warranty is up, but the 5 year warranty is still valid?

Feel free to contact me directly Mazda Lover, if you have a rust issue, let me take a look and see what I can do for you!

k_lee@agincourtmazda.com
or
416-283-6207

[Karen Lee-McNair]

Hi Get-Me, was your rust repair performed at Agincourt Mazda?

It's pretty hard in Canada to get a body shop to warranty any rust repairs - due to our severe weather conditions, but within 4 months, just about all shops will re-do the work for you.
If the repair was done with Agincourt Mazda, give me a call, and we should be able to take care of it.

[Bean]

Severe weather conditions or not. A car that is 2 years old, such as mine, that is kept in a garage all the time, should not be rusting.

[Karen Lee-McNair]

Severe weather conditions or not. A car that is 2 years old, such as mine, that is kept in a garage all the time, should not be rusting.

Hi Bean,

If your vehicle is 2 years old, then you shouldn't have a problem having a Mazda dealer warranty your repairs, as long as the corrosion isn't due to some sort of collision or stone damage, you should be covered.
Is your local dealer performing this under warranty for you?

[zoomzoom33]

I find that the area around the window frames rust quite easily too. I was in for service awhile back and when waiting I decided to look at a few cars in for service. One was a 04 and the other 2 were 05. All had some degree of rust around the window frames. I pointed out to my tech and he opened one of the doors of the cars only to find more rust on the inside of the frames. The weld points were separating because of the amount of rust that was there. I have an 04 accord, never rust prooof and not a speck of rust, kind of worried about my sppd 3.

[Karen Lee-McNair]

I find that the area around the window frames rust quite easily too. I was in for service awhile back and when waiting I decided to look at a few cars in for service. One was a 04 and the other 2 were 05. All had some degree of rust around the window frames. I pointed out to my tech and he opened one of the doors of the cars only to find more rust on the inside of the frames. The weld points were separating because of the amount of rust that was there. I have an 04 accord, never rust prooof and not a speck of rust, kind of worried about my sppd 3.

The best thing you can ever do to protect your vehicle is have a rust inhibitor applied to your vehicle. With bi-annual inspections and re-sprays you can guarantee a lifetime warranty on these body panels as long as you continue with your re-applications, and apply when the vehicle is relatively new.
For more information, I can transfer you to one of our financial services specialists that may be able to assist you.

[Bean]

Hi Bean,

If your vehicle is 2 years old, then you shouldn't have a problem having a Mazda dealer warranty your repairs, as long as the corrosion isn't due to some sort of collision or stone damage, you should be covered.
Is your local dealer performing this under warranty for you?

I dont want to deal with my local dealer.

[mazdabetty]

The best thing you can ever do to protect your vehicle is have a rust inhibitor applied to your vehicle. With bi-annual inspections and re-sprays you can guarantee a lifetime warranty on these body panels as long as you continue with your re-applications, and apply when the vehicle is relatively new.

I wish the owner before me would have had it rust proofed, unfortunately when you buy used you're screwed. :(

And to be honest, I'm not sure the annual rust proofing has helped a lot of people. If I had known I would have had this much rust I might have either payed more for a newer model, or stayed away from Mazda altogether.

It doesn't seem fair that they only cover up to 5 years, when the rust only becomes evident in the 4th year.

Someone said it all in a recent post, "Can't seem to get proper support for a manufacturing problem that is out on a technicality."

[Karen Lee-McNair]

I dont want to deal with my local dealer.

Hi Bean,

I would be happy to inspect your corrosion issue.
Agincourt Mazda is located on Markham road and Finch, on the north west corner.
Give me a call at 416-283-6207 so that we can schedule a time for you.

[Karen Lee-McNair]

I wish the owner before me would have had it rust proofed, unfortunately when you buy used you're screwed. :(

And to be honest, I'm not sure the annual rust proofing has helped a lot of people. If I had known I would have had this much rust I might have either payed more for a newer model, or stayed away from Mazda altogether.

It doesn't seem fair that they only cover up to 5 years, when the rust only becomes evident in the 4th year.

Someone said it all in a recent post, "Can't seem to get proper support for a manufacturing problem that is out on a technicality."

Some dealers (including Agincourt Mazda) offer a used rust inhibitor warranty. It will cover 3 years of any new corrosion that may develop, outside of any original corrosion. Speaking from experience, the rust inhibitor warranty has definitely helped quite a few of our customers. Even if rust developed in the protected areas, as long as the customer has kept the warranty valid with bi-annual visits, we've covered it for them!

[mazdabetty]

Some dealers (including Agincourt Mazda) offer a used rust inhibitor warranty. It will cover 3 years of any new corrosion that may develop, outside of any original corrosion. Speaking from experience, the rust inhibitor warranty has definitely helped quite a few of our customers. Even if rust developed in the protected areas, as long as the customer has kept the warranty valid with bi-annual visits, we've covered it for them!

And what would the cost of this be? Would this include rusting in the b pillars for example? As well as areas that have already been "fixed" under warranty? Mine has been fixed, but is already coming back. Some dealers will tell you you're on your own if you've already had it painted.

[Bean]

I like this lady. I think I might take a drive to see her

[mazda lover]

The best thing you can ever do to protect your vehicle is have a rust inhibitor applied to your vehicle. With bi-annual inspections and re-sprays you can guarantee a lifetime warranty on these body panels as long as you continue with your re-applications, and apply when the vehicle is relatively new.
For more information, I can transfer you to one of our financial services specialists that may be able to assist you.

What is the rust inhibitor you are talking about? the black tar-waxy stuff?
are you talking about rust proofing?

[Karen Lee-McNair]

I'm sorry, yes, also known as Rust Proofing.

LOL! Thanks Bean! I'm looking forward to meeting you!

[ThucP]

There's rust on my hood in between the 2 windshield washer squirters on my 2008 GS. would that be covered?

[Bean]

It darn well better be. Thats a odd place for rust to form.

[aris]

There's rust on my hood in between the 2 windshield washer squirters on my 2008 GS. would that be covered?

Your best bet would be to take your car to the dealer and have them take a look at it...No one can real answer that for you untill you take it in

[marvin24k]

email sent!


Hi There!

My name is Karen Lee-McNair and I am the Service Manager at Agincourt Mazda.

http://www.agincourtmazda.com/

If you have a question as to whether surface rust or perforation is covered under your manufacturer's warranty, stop in and let me have a look.

Surface rust is covered under the 3 year warranty, and perforation is covered under the 5 year warranty.

Allow me to have a look, and I can usually get you an answer quite quickly.
All repairs may be performed at our very own collision centre on premises.

If you would like to make an appointment with me to have a look, email me at
k_lee@agincourtmazda.com or call me directly at 1-866-331-3965.

Hopefully I may be able to assist you!

[Karen Lee-McNair]

There's rust on my hood in between the 2 windshield washer squirters on my 2008 GS. would that be covered?

Once again, it's very difficult for me to give you an answer with out looking at it, but these are the items that are not covered:

-any perforation due to corrosion of the Mazda Vehicle which is caused by industrial fallout, accident, damage, abuse, vehicle modifications or cargo that is damaging or corrosive to the Mazda vehicle
-any surface corrosion of the Mazda veehicle which does not result in perforatio, such as that typically caused by sand, salt, hail or stones
-any perforation due to corrosion of the Mazda vehicle which results, not from a defect in material or workmanship, but from failure to maintain the Mazda Vehicle in accordance with the procedures specified in item 3 (your responsibilities) of the warranty and the Owner's Manual provided with your Mazda vehicle
-any perforation due to panels previously repaired to correct collision damage, fire, theft, natural disaster, etc.
-removal of the vehicle from the warranty-applicable market for which it was produced
-if the vehicle has been classified a total loss and/or sold for salvage purposes or branded for any other reason

I wish I could give you all an answer to help you out, but the only thing i can recommend is stop on in to see me, and I will take a look.
It serves the dealer no purpose to not cover it for you! Yes, I have heard some people say how some dealers are not the most accommodating when it comes to warranty, but not all! Mazda pays us to repair your vehicles under warranty, if I can legitimately cover it, it WILL be covered!

Give me a call if you would like me to have a quick look at your vehicle.

k_lee@agincourtmazda.com
or
416-283-6207

[seelsy]

i had my car rust proofed upon receiving it from the dealer, im covered for 10 years on any rust that may occur on sprayed areas, which includes the wells and all doors

[Karen Lee-McNair]

It darn well better be. Thats a odd place for rust to form.

You're right Bean, that is an odd place for any sort of rust and/or perforation. Unless it is due to stone damage or impact damage.

[Karen Lee-McNair]

i had my car rust proofed upon receiving it from the dealer, im covered for 10 years on any rust that may occur on sprayed areas, which includes the wells and all doors

That was a wise choice Seelsy,

Just make sure you follow your rust proofing contract, and you should have ZERO problems!:)

[aris]

i had my car rust proofed upon receiving it from the dealer, im covered for 10 years on any rust that may occur on sprayed areas, which includes the wells and all doors

I my self got mine krowned from new..which means that i am covered also for the life of the car as long as i go once a year to have it resprayed

[Bean]

http://rides.webshots.com/photo/2398495130064652886NWxsfm



Here is a pic of the rust on my car

[Karen Lee-McNair]

Hi Bean,

It appears to be pretty standard, as long as the original paint hasn't been altered, and it wasn't caused by impact damage, it should be pretty straight forward. I will see you this Sunday.

[marvin24k]

Update: I went to see Karen @ Agincourt today. She checked my car for the rust issues in the wheel wells. I was approved on the spot. No hassles - no B.S. She was very helpful and knowledgeable about the problem. If you have a rust issue I recommend Agincourt Mazda, now Go. Don't wait till your warranty expires! Thank you again Karen.

[aris]

Update: I went to see Karen @ Agincourt today. She checked my car for the rust issues in the wheel wells. I was approved on the spot. No hassles - no B.S. She was very helpful and knowledgeable about the problem. If you have a rust issue I recommend Agincourt Mazda, now Go. Don't wait till your warranty expires! Thank you again Karen.

That's good that they took care of you:bana

[Go_Habs_Go]

Hi There!

My name is Karen Lee-McNair and I am the Service Manager at Agincourt Mazda.

http://www.agincourtmazda.com/

If you have a question as to whether surface rust or perforation is covered under your manufacturer's warranty, stop in and let me have a look.

Surface rust is covered under the 3 year warranty, and perforation is covered under the 5 year warranty.

Allow me to have a look, and I can usually get you an answer quite quickly.
All repairs may be performed at our very own collision centre on premises.

If you would like to make an appointment with me to have a look, email me at
k_lee@agincourtmazda.com or call me directly at 1-866-331-3965.

Hopefully I may be able to assist you!

It's great to see someone from a Mazda dealership openly discussing the corrosion issue that is plaguing many Mazda 3's. I'm sure all members here are very happy to hear this.

Thanks Karen! :)

[mazdabetty]

Yeah it's nice to have someone that can help us be on our side for once....

Karen, I've had my rear wheel wells "fixed" at a dealership in Ottawa, and the rust is already coming back. There's a possibility that I'll be moving back to Toronto eventually, so I was wondering if you're able to repair a job that has already been done once, but incorrectly?

[mazda lover]

http://rides.webshots.com/photo/2398495130064652886NWxsfm



Here is a pic of the rust on my car

I don't think the rust you are showing on your rear wheel wells could or wouldn't be stopped with rust proofing of any kind. Its surface and might be caused by poor paint preparation or cheap quality metal used by Mazda. I think members have had their cars rust proofed, (oil or black wax) and still have an issue.
Look at the pictures of Lyn Witty's car, how is rust proofing of any kind going to prevent this? Showing it to a dealer that will help us to get it fixed is a plus.
hewre is an example of another car..
http://www.mazda3forums.com/index.php?topic=140685.msg3032026#msg3032026

Zoom Zoom Girl's car
http://www.torontomazda3.ca/forum/showthread.php?t=25439

[Karen Lee-McNair]

Yeah it's nice to have someone that can help us be on our side for once....

Karen, I've had my rear wheel wells "fixed" at a dealership in Ottawa, and the rust is already coming back. There's a possibility that I'll be moving back to Toronto eventually, so I was wondering if you're able to repair a job that has already been done once, but incorrectly?

Hi Mazda Betty,

unfortunately, I am unable to re-warranty another dealers imperfections.
My suggestion would be to return to that dealer, and have speak to the collision centre manager to try to resolve the issue prior to coming to Toronto.
If there is anything else I can do to assist, please let me know.

[Karen Lee-McNair]

I don't think the rust you are showing on your rear wheel wells could or wouldn't be stopped with rust proofing of any kind. Its surface and might be caused by poor paint preparation or cheap quality metal used by Mazda. I think members have had their cars rust proofed, (oil or black wax) and still have an issue.
Look at the pictures of Lyn Witty's car, how is rust proofing of any kind going to prevent this? Showing it to a dealer that will help us to get it fixed is a plus.
hewre is an example of another car..
http://www.mazda3forums.com/index.php?topic=140685.msg3032026#msg3032026

Zoom Zoom Girl's car
http://www.torontomazda3.ca/forum/showthread.php?t=25439

These corrosion issues develop due to salt sitting in an area which is not often cleaned. This area of corrosion has unfortunately been notorious on vehicles going back more than 10 years. You're right, rust proofing may not completely prevent this, but it will definitely help. Especially if your vehicle is being re-treated when necessary

[Bean]

Bump

[mazda lover]

These corrosion issues develop due to salt sitting in an area which is not often cleaned. This area of corrosion has unfortunately been notorious on vehicles going back more than 10 years. You're right, rust proofing may not completely prevent this, but it will definitely help. Especially if your vehicle is being re-treated when necessary

I have to disagree, the corrosion had nothing to do with the car not being cleaned regularly. So that means all of us who have the same issues didn't take care of our cars, My car is always garaged, washed weekly, waxed 3 times a year and the first 3 years never seen a speck of salt as I have a winter beater. My rust appeared in 2008
So why do I see rust forming. Again rust proofing will not help in anyway to stop surface rust in the pictures. But I do recommend rust proofing of some sort, protects the inner panels, I recommend oiling once a year or once every 2 years
2005,GT GFX

[HYPER GEAR]

So do you think an 2005 mazda3 gt purchased in october count.. Mazda should cover this as a recall instead.. Its happens to all 2004-newer mazda3. Maybe including mazda5, Rx-8, maybe the miata too. my over car 2004 mitsubishi lancer ralliart has noo rust.

If its so bad for rust here, East coast(newfoundland, nova scotia, NB, and PEI should be worst...) I will pick an subaru or mitsubishi as my next car...

[Flagrum_3]

So do you think an 2005 mazda3 gt purchased in october count.. Mazda should cover this as a recall instead.. Its happens to all 2004-newer mazda3. Maybe including mazda5, Rx-8, maybe the miata too. my over car 2004 mitsubishi lancer ralliart has noo rust.

If its so bad for rust here, East coast(newfoundland, nova scotia, NB, and PEI should be worst...) I will pick an subaru or mitsubishi as my next car...

Are you talking Oct '05 or '04? Either way if my figuring is correct, you should be okay as the warranty is 5 years/unlimited mileage, which would mean your still covered till Oct this year.....So you gotta get your car in to the dealer pronto!! Have them or you should take dated pics too, to cover your ass.

----------

On the topic of the prone rust on the 3's, I have to agree with mazdalover!. The fact that the rust shows in the exact same areas on all the 3's is a clear giveaway that it's a problem with the paint application or the metal beneath.I've seen it first hand on many members cars and the rust is bubbling right under the paint!!...no chips, scratches or edges, just bubbling from underneath the paint....Definately should be a recall on this by Mazda Canada, imho.


_3

[OILm.ca]

How come Mazda have 12 years Warranty for Rust in Europe .. and 5 here ? That's so not fair ... They have same rust problems btw.

[mzkaye729]

Can someone please clarify this for me ? I read in this thread that the warranty is for 5 years on rust. Does this apply to my car even though mine was bought used ??

[Flagrum_3]

Can someone please clarify this for me ? I read in this thread that the warranty is for 5 years on rust. Does this apply to my car even though mine was bought used ??

Even bought used the warranty still applies because the warranty is transferable and warranted by Mazda Canada.It states so in the warranty literature booklet.

But if you can't take my word for it maybe theBiz can chime in or someone from Mazda....

But I'm pretty darn sure :)


_3

[mzkaye729]

Even bought used the warranty still applies because the warranty is transferable and warranted by Mazda Canada.It states so in the warranty literature booklet.

But if you can't take my word for it maybe theBiz can chime in or someone from Mazda....

But I'm pretty darn sure :)


_3

I'll take your word for it then ! And thanks for letting me know :) I'll have to take my car in as there is some bubbling with rust on one of my quarter panels. Reminds me of a Honda !

[Flagrum_3]

How come Mazda have 12 years Warranty for Rust in Europe .. and 5 here ? That's so not fair ... They have same rust problems btw.

Everythings better in Europe!! the cars, the roads, the lifestyle and now the warranties!.....that's it, I'm moving!! :flaming



As soon as I can afford too that is .:chuckle



_3

[shu5892001]

I'll take your word for it then ! And thanks for letting me know :) I'll have to take my car in as there is some bubbling with rust on one of my quarter panels. Reminds me of a Honda !

Don't worry if u bought used, I jus had my approved by karen this morning, i bought it used too, lol Karen is a nice person

[mzkaye729]

Don't worry if u bought used, I jus had my approved by karen this morning, i bought it used too, lol Karen is a nice person

Thanks, shu ! I was planning on either taking it to MoT or Agincourt Mazda. Karen seems nice from her posts hehehe I'd have no qualms having her or her guys check the car out.

[Karen Lee-McNair]

Even bought used the warranty still applies because the warranty is transferable and warranted by Mazda Canada.It states so in the warranty literature booklet.

But if you can't take my word for it maybe theBiz can chime in or someone from Mazda....

But I'm pretty darn sure :)


_3

The manufacturer's warranty applies to the vehicle, not so much the owner.
However, if the previous owner has voided their warranty, this will pass over to the new owner as well. Your safest bet is to have a dealer run you VIN number to confirm your warranty start date, and to confirm that it is still valid.

[Karen Lee-McNair]

LOL! thanks Shu!


Don't worry if u bought used, I jus had my approved by karen this morning, i bought it used too, lol Karen is a nice person

[mzkaye729]

The manufacturer's warranty applies to the vehicle, not so much the owner.
However, if the previous owner has voided their warranty, this will pass over to the new owner as well. Your safest bet is to have a dealer run you VIN number to confirm your warranty start date, and to confirm that it is still valid.

I guess I will have to call a dealership to figure this out for me. Thanks Karen.

[mazda lover]

How come Mazda have 12 years Warranty for Rust in Europe .. and 5 here ? That's so not fair ... They have same rust problems btw.

the longer warranty maybe its because they might not use any salt on their roads or as much as we do? but a good question anyways...

[Krisekca]

They do use salt .. :) Im member on Mazda EU forum... They have exact same rust problems 12 years Warranty for same Car ... From Same factory !

[Flagrum_3]

The manufacturer's warranty applies to the vehicle, not so much the owner.
However, if the previous owner has voided their warranty, this will pass over to the new owner as well. Your safest bet is to have a dealer run you VIN number to confirm your warranty start date, and to confirm that it is still valid.

That comes without saying but, If so, why would they bother mentioning it's transferable? I think it's common knowledge that the warranty follows the vehicle.

Talking about voiding the warranty; What happens if a previously owned vehicle has been in an accident, would the panels replaced still be warrantied or would that void the Mazda warranty? and what about panels that were not replaced? ...and if the perforation warranty has been voided on a vehicle shouldn't the dealer be responsible to tell the used car buyer of such, if mileage and date are still within the warranty period?

Thanks,


_3

[MajesticBlueNTO]

Everythings better in Europe!! the cars, the roads, the lifestyle and now the warranties!.....that's it, I'm moving!! :flaming



As soon as I can afford too that is .:chuckle



_3

VW has a 12 year/unlimited KM rust warranty in Canada...catch is, you can't apply any rust proofing to the car (that includes places that drills holes) or else the rust warranty is voided.

[Krisekca]

I had Jetta that was 11 years old I fixed rust my self * If I just knew that the car was under warranty

Anyways My 3 is rusting on normal spots Back doors are really bad ... my plan is to

scrape some paint rust and use some POR15 and paint it with rattle can ( paint job will be not perfect but spot is not visible anyways )

B pillars are rusting like crazzy but I was able to trace parts numbers for that And Its not expensive to replace those

[DARK3]

Got rust..it sucks too.

[Flagrum_3]

VW has a 12 year/unlimited KM rust warranty in Canada...catch is, you can't apply any rust proofing to the car (that includes places that drills holes) or else the rust warranty is voided.

I was aware of that as I was looking at getting a Golf GT before purchasing my 3, but that doesn't change anything, I'm still moving to the EU :chuckle


_3

[Hi-Gloss]

These corrosion issues develop due to salt sitting in an area which is not often cleaned. This area of corrosion has unfortunately been notorious on vehicles going back more than 10 years. You're right, rust proofing may not completely prevent this, but it will definitely help. Especially if your vehicle is being re-treated when necessary

I will agree and disagree.

Yes, in the 90's all japanese econo cars rusted in the quarter panels. Any late 80's- mid 90's civic or accord. Corolla's and Camry's were also notorious for rust in the early 90's, but have improved drastically since.
Mazda 323's were equally bad, 626's seemed to be less effected....
Fast forward 10 years...... You do not see 5-7 year old civics, accords, camrys or corollas rotting out in the rear quarter panels, maybe if the car has had a poor accident repair there, or if the owner scraped their paint and didnt bother to even repair it.

Mazda's have systematically rusted in these areas since about '02 onwards. a 99 Protege is often cleaner than an 02 or 03.
Take a look at every protege 5 on the road. They are all rusted out in the quarter panels or have been repaired at some point...

[Hi-Gloss]

These corrosion issues develop due to salt sitting in an area which is not often cleaned. This area of corrosion has unfortunately been notorious on vehicles going back more than 10 years. You're right, rust proofing may not completely prevent this, but it will definitely help. Especially if your vehicle is being re-treated when necessary

I appreciate that someone from Mazda (albeit a dealership) is commenting on this problem, though it is common for dealership personnel to give incorrect information.,

The way I see it, there is no way the Mazda Corporation is not aware of this problem which dates back to models from the beginning of this decade. They are obviously playing a numbers game... that being cost of fixing the problem which originates at the factory at the time of production, is higher than repairing the cars of those who complain on time, under warranty.

A very simple thing that Mazda could have done would have been to supplement all dealers in cold climates with the funds to rust proof every car sold, free of charge, repeating every year if need be. This would have been a work around for the manufacturing defect, but it would have at least prevented many of the rust issues, within warranty at least.

I don't know if this problem has been addressed for the 2010 new model roll out... but if you are spending $20,000-25,000 of hard earned cash on a car that you either want to enjoy for many years to come or sell with high resale value several years down the road.......... I will leave the decision with you.

[Go_Habs_Go]

I will agree and disagree.

Yes, in the 90's all japanese econo cars rusted in the quarter panels. Any late 80's- mid 90's civic or accord. Corolla's and Camry's were also notorious for rust in the early 90's, but have improved drastically since.
Mazda 323's were equally bad, 626's seemed to be less effected....
Fast forward 10 years...... You do not see 5-7 year old civics, accords, camrys or corollas rotting out in the rear quarter panels, maybe if the car has had a poor accident repair there, or if the owner scraped their paint and didnt bother to even repair it.

Mazda's have systematically rusted in these areas since about '02 onwards. a 99 Protege is often cleaner than an 02 or 03.
Take a look at every protege 5 on the road. They are all rusted out in the quarter panels or have been repaired at some point...


This is a good point.

If you look at 2004-2005 Honda Civics, very few will have the corrosion issue that the Mazda 3's have.

It's definitely a problem with the Mazda's and if you look at the Protegé 5's that are out there on the road, many of those cars also have serious corrosion issues in the rear wheel well and quarter panel. Lately I've been looking at Mazda's in parking lots, on the road etc and it's unbelievable how many of them have this issue compared to Civic's or Corolla's. I know this is not a "scientific" study of any means, but from what I've seen out there on the road in my "empirical" fashion, I'm not too impressed!!

It's a shame really, to see cars rusting like that. :-(

[mazda lover]

I appreciate that someone from Mazda (albeit a dealership) is commenting on this problem, though it is common for dealership personnel to give incorrect information.,

The way I see it, there is no way the Mazda Corporation is not aware of this problem which dates back to models from the beginning of this decade. They are obviously playing a numbers game... that being cost of fixing the problem which originates at the factory at the time of production, is higher than repairing the cars of those who complain on time, under warranty.

A very simple thing that Mazda could have done would have been to supplement all dealers in cold climates with the funds to rust proof every car sold, free of charge, repeating every year if need be. This would have been a work around for the manufacturing defect, but it would have at least prevented many of the rust issues, within warranty at least.

I don't know if this problem has been addressed for the 2010 new model roll out... but if you are spending $20,000-25,000 of hard earned cash on a car that you either want to enjoy for many years to come or sell with high resale value several years down the road.......... I will leave the decision with you.


Dealer rusting proofing or any other type of protection will not help-stop surface rust. So putting money aside for the dealer to proof your cars is a waste of money. Its the metal preperation? the thin paint? or the metal does not have enough copper in it. Copper a few years ago was very expensive so to save on the cost of producing it the steel maker just cut back. Just a thought. Could be a combination of all 3

[Hi-Gloss]

Dealer rusting proofing or any other type of protection will not help-stop surface rust. So putting money aside for the dealer to proof your cars is a waste of money. Its the metal preparation? the thin paint? or the metal does not have enough copper in it. Copper a few years ago was very expensive so to save on the cost of producing it the steel maker just cut back. Just a thought. Could be a combination of all 3


I'm not saying this would be the best option, but i'm sure that spraying oil on the inside edges of the sheet metal will help a lot. Best option of course is to just prepare and paint the metal properly, like so many other manufacturers do.

Rust is rust, surface rust is just how rust starts, then eventually it totally perforates. You can wash your car after every exposure to salt and it wont prevent this kind of rusting on these cars, it's starting where you cant wash - in between two spot welded pieces of sheet metal .

[2 HUGE]

If you can not wax your car every 4 mounts - do not get a mazda 3
or a rx8 - these two are plagued with rust issues.

I am constantly on top of my 04, touching up spots here and there......... it is something I can live with - other wise a rather fun car to own, and very practical with the hatch.

cheers

x2

gotta be on top of the rust. practice touching up small areas and youll get pretty good at it - just make sure you take your time and go slow - if all else fails, sand and redo lol... or just take it to someone who can fix it for some $$$. start by the underside of the fenders where no one can see and then move on to visible spots...

at least the rust doesnt take away from the performance of the car, definitely something I can live with.

[Bean]

Nice to see someone willing to help with this problem :)

[mazda lover]

x2

gotta be on top of the rust. practice touching up small areas and youll get pretty good at it - just make sure you take your time and go slow - if all else fails, sand and redo lol... or just take it to someone who can fix it for some $$$. start by the underside of the fenders where no one can see and then move on to visible spots...

at least the rust doesnt take away from the performance of the car, definitely something I can live with.


but it will reduce the value of your car? performance -fun to drive or not.

[aris]

but it will reduce the value of your car? performance -fun to drive or not.

Just wondering have you gone to get your car fixed for the rust yet?

[mazda lover]

Just wondering have you gone to get your car fixed for the rust yet?

not yet..

[Thrizzl3]

my car goes into the body shop next week..i wonder if they will give me a rental while its gone..

[Bean]

my car goes into the body shop next week..i wonder if they will give me a rental while its gone..


From what I was told, No. I doubt it.

[aris]

my car goes into the body shop next week..i wonder if they will give me a rental while its gone..

No they will not..only if the dealer want's out of good will..others wise no rental or loaner

[Thrizzl3]

wut the F its warranty..they will have my car for 1 full week...:flaming

[aris]

wut the F its warranty..they will have my car for 1 full week...:flaming

I had a little issue with my dealer about this...if you have extended warranty they will have you a car asap..but if not then no..it's not their problem.


only if they want out of good will they give you a car:loco

[aris]

where are they taking your car to get fixed Phil?

[Thrizzl3]

i dunno..they said a bodyshop

[aris]

i dunno..they said a bodyshop

I would find out....that way you can go their and tell the body shop to make sure that they do a good job in the prep that way the rust does not come back...

[Karen Lee-McNair]

wow! that dealer personnel comment stung a little.
i am not stating that Mazda is unaware of this issue, I am also not stating that Mazda is turning it's back on it. But think of this, if Mazda was to include a free rust proofing in these areas, or change body panel quality as so many have recommended, the MSRP would increase, therefore changing it's market and probably becoming out of the price range of a lot of current owners.

As for the comment on Honda's - i worked for Honda for 10 years, and that comment is incorrect. Believe it or not, they to have corrosion issues.

I am not agreeing or disagreeing with any comments on this issue, and I am not taking people's concerns or feelings out of consideration. I am just stating that the perforation is covered until 60 months, and owners do have a responsibility to get their vehicles into a dealer within this time frame to receive this coverage.
since i know a comment will arise in regards to "we can't all look at this area", i know that if we see any development in this area while the vehicle is in for service, we mention it and book appointments so that a customer can receive coverage.

btw - i too, am a consumer, and own vehicles. we don't all work for the "evil dealership gods", some of us aren't so bad, and can try to help out where we can. i know i do.

I appreciate that someone from Mazda (albeit a dealership) is commenting on this problem, though it is common for dealership personnel to give incorrect information.,

The way I see it, there is no way the Mazda Corporation is not aware of this problem which dates back to models from the beginning of this decade. They are obviously playing a numbers game... that being cost of fixing the problem which originates at the factory at the time of production, is higher than repairing the cars of those who complain on time, under warranty.

A very simple thing that Mazda could have done would have been to supplement all dealers in cold climates with the funds to rust proof every car sold, free of charge, repeating every year if need be. This would have been a work around for the manufacturing defect, but it would have at least prevented many of the rust issues, within warranty at least.

I don't know if this problem has been addressed for the 2010 new model roll out... but if you are spending $20,000-25,000 of hard earned cash on a car that you either want to enjoy for many years to come or sell with high resale value several years down the road.......... I will leave the decision with you.

[TheMAN]

I agree, there are plenty of bad dealers around as well as plenty of good ones
I know there are people who go on forums (any of them) and say bad things about a "good" dealer anyway... well funny thing is, that's less than 1% of the customer base and only the ones who are unhappy go out and post a rant anyway... you hardly hear from happy customers... what's also funny is, a lot of these stories are half-truths anyway... there is ALWAYS more to the story

I know there are plenty of bad dealers who are "reject red stamp" happy simply because they want to rip customers off into paying for repairs rather than warranty (labor rates and parts prices are typically higher when it is "customer pay")... well these dealers have a narrow minded business standpoint and they think they make better money dishonestly... they end up losing customers instead of gaining them... more customers for less money (warranty work, they DO get paid for it!!) helps them a lot more! it gains customers trust/loyalty and they bring their cars in for big maintenance service (which is "gravy") believe it or not

anyway, bottom line is as far as warranty claims.. if its subjective issues or high dollar things, typically it requires district service manager (or direct headquarters by phone) authorization... if the claims gets denied, there's nothing the dealer can do about it... now, if the (bad) dealers feed false information to the DSM (which can happen intentionally or unintentionally), that can lead to denial also

other than that, most warranty claims go by OK and they don't have someone come out and check... but they periodically do request parts to be returned to their tech centres for inspection either because the engineering department is noticing a trend and wants to investigate, OR the warranty department wants to make sure that the claim is valid... these 2 reasons alone keep dealers from making false/abusive warranty claims which is why dealers are so careful (or "tight") about doing warranty work, especially if the car has been modified

some dealers might be able to bend the rules a bit sometimes and do a repair under warranty (at their risk) if the cause was either their screwup or the customer's... in the latter case for customer service concerns or they're just "being nice"... this rarely happens but your chances of it happening are greater if you treat the service advisors with respect instead of marching in their with an attitude (I've seen plenty of people like that because their f'ing car broke)... guess what, they're not robots and what you goes around comes around... the worse part of it all is, they get you back without you even knowing it! even then, if you have a big thing that happened, like a blown up engine (and the DSM had to come out), if you didn't act like a punk ass kid, the DSM might even goodwill the warranty! I've seen this happen many times

anyhow, as far as bogus warranty claims, ask anyone who worked at a dealer before... you'll be hard pressed to find someone that's not guilty of it... I know I share the guilt... hey, bossman told me to get it done under warranty, so I do it... monkey see monkey do!

[HYPER GEAR]

Hi Karen Lee,

Did you worked for markham honda before? Also how long does ur body shop garantee the rust work for? I have 2005 mazda 3, picked it up on oct 5, 2005.

[BiGBanG]

Is it normal to have rust at the bottom of the car?

[aris]

Is it normal to have rust at the bottom of the car?

When you say rust on the bottom of the car what do you mena...The suspenision or the actual body of the car?

[BiGBanG]

When you say rust on the bottom of the car what do you mena...The suspenision or the actual body of the car?

Yes, I think it's the suspension (is that the part that extends to the two wheels?)

[Thrizzl3]

Yes, I think it's the suspension (is that the part that extends to the two wheels?)

ya its normal

[aris]

Yes, I think it's the suspension (is that the part that extends to the two wheels?)


ya its normal

yep it's normal..if you don't want tht happening i recomend get your car either Krowned or Rust checked

[BiGBanG]

ahh, okay. thank you guys! got me a bit worried.

[mazdabetty]

Yah just watch your rocker panels... they can get nasty once they start to rust :(

[Karen Lee-McNair]

if you have a MAP warranty (a new procedure has just been posted through Mazda) you will receive rental coverage. Boy, this makes my job a lot easier:bana2

[mazda lover]

if you have a MAP warranty (a new procedure has just been posted through Mazda) you will receive rental coverage. Boy, this makes my job a lot easier:bana2

what is a MAP warranty? Manufacture added Protection? I am just guessing

[Thrizzl3]

what is a MAP warranty? Manufacture added Protection? I am just guessing

yep!:)

[Bean]

I was approved so I get a rental car. YAYY lol. I hope its a 2010 3 ;)

[Thrizzl3]

I was approved so I get a rental car. YAYY lol. I hope its a 2010 3 ;)

im paying for mine..its a 2009 tho

[Bean]

You shouldnt have to :(

Is that you in the avatar by the way?

[Thrizzl3]

You shouldnt have to :(

Is that you in the avatar by the way?

co workers told me that too..but i dont have MAP

ya thats me

[Bean]

That is not fair. I am sorry.

:)

My daughter thinks you are handsome.

[Thrizzl3]

That is not fair. I am sorry.

:)

My daughter thinks you are handsome.

i think all warranty repairs longer than 2 days should require a rental.

lol why thank you:blush

[Bean]

I agree. Do you have any warranty left at all on the car? Are you the original owner?

[Thrizzl3]

I agree. Do you have any warranty left at all on the car? Are you the original owner?

just corrosion til december 2009.

[Bean]

And Mazda does not consider this enough to be covered for a rental? Sigh :(

[Thrizzl3]

And Mazda does not consider this enough to be covered for a rental? Sigh :(

if there is anything missing from my car when i get it back..i am not paying a penny for the rental i can promise you that.

[Bean]

What dealer are you taking it into?

[Thrizzl3]

What dealer are you taking it into?

i took it to airport mazda on monday afternoon

[Bean]

Okay, so you have rental now. When will the car be ready?

[Thrizzl3]

Okay, so you have rental now. When will the car be ready?

they said next week sometime..they will call me. they didn't even tell me which bodyshop its going to:flaming

[Bean]

Thats not good. I hope it all works out good for you. Please keep us posted.

[Thrizzl3]

Thats not good. I hope it all works out good for you. Please keep us posted.

when it comes back pics will be posted:)

[Bean]

I am looking forward to seeing them.

[Karen Lee-McNair]

Mazda Added Protection - extended warranty


what is a MAP warranty? Manufacture added Protection? I am just guessing

[Karen Lee-McNair]

If you have corrosiong until 2009, then you have power train to 2009
check with your dealer, i think there's a new rental assistance for customers without MAP - it's $35 total - but that still helps!

just corrosion til december 2009.

[mazda lover]

If you have corrosiong until 2009, then you have power train to 2009
check with your dealer, i think there's a new rental assistance for customers without MAP - it's $35 total - but that still helps!

That does help, Thanks...

[jonjon72]

Met with Karen today at Agincourt Mazda and was completely wowed by the professionalism that was presented. It was pretty busy this afternoon but didn't wait longer than a few minutes since she was helping another customer (Mazda3 owner had blown their rear passenger tire)

Anyways, Karen inspected my vehicle and made an appointment for tomorrow to bring in my car. With the MAP coverage, I even get the loaner car. Looking forward to seeing the finished product in 2-3 days! :)

[Thrizzl3]

Met with Karen today at Agincourt Mazda and was completely wowed by the professionalism that was presented. It was pretty busy this afternoon but didn't wait longer than a few minutes since she was helping another customer (Mazda3 owner had blown their rear passenger tire)

Anyways, Karen inspected my vehicle and made an appointment for tomorrow to bring in my car. With the MAP coverage, I even get the loaner car. Looking forward to seeing the finished product in 2-3 days! :)

wow..airport mazda said my car would take 2 more weeks after they already had it for 1. told them to bring my car back and wait for a response from mazda canada. definitely not paying $42/day for a rental for the next 3 weeks.

[jonjon72]

wow..airport mazda said my car would take 2 more weeks after they already had it for 1. told them to bring my car back and wait for a response from mazda canada. definitely not paying $42/day for a rental for the next 3 weeks.


Damn Phil, thats crazy. Sorry to hear about that dude. Did they say why it sould take two more weeks?

[Thrizzl3]

Damn Phil, thats crazy. Sorry to hear about that dude. Did they say why it sould take two more weeks?

apparetly because of the rust on the pillar of the door..what i dont understand is that i have to get approved AGAIN. seriously...

[jonjon72]

You would think that any rust would be covered since the car was already approved for that particular repair! :bang

[Thrizzl3]

when i get my car back tomorrow i dont care about the rust now. if i'm going to shell out money for my car just to sit in a lot...then im basically just giving the dealership money for doing nothing...not in my books.

[marvin24k]

Oh Phil, you should have made the trip out to see Karen. She is the BEST.
I had my car repaired in 3 days (with zero hassles). Very much worth the drive.
I am so happy with the service I got there, that I WILL go back for a few other things :)


when i get my car back tomorrow i dont care about the rust now. if i'm going to shell out money for my car just to sit in a lot...then im basically just giving the dealership money for doing nothing...not in my books.

[jonjon72]

The other reason that Agincourt can get the work done so quickly and not have to deal with all the red tape is that they do all the work in house. its my understanding that this is the only Mazda dealership in the GTA that has its own in house collision centre.

I'll be dropping off my car after work today. Tried to see if I could get an Rx8 or Miata as a loaner. Looks like no such luck! :chuckle

[Bean]

Makes me kind of glad I am getting it done at Agincourt too. Now to set up an appointment to drop it off and also will get an Oil change done too

[jonjon72]

Car is dropped off and they are saying it should be ready in 3 days.

Got my rental....sigh. Dodge Caliber.