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View Full Version : Sarnia auto house mazda



coursol
09-05-2009, 11:33 PM
We just bought our mazda 3 from sarnia mazda. We dealt with Jeff. was really great with us. He just had the baby the day after we test drove it. but he still returned our calls the next day and when he took a week off to be with his new child he still called when ever we left a message. Now that is customer service. (we only called once told the other sales person that not to bother jeff with his new kid but jeff still called us) He made an error on the original discount. But was very upfront about it and said that he will still honour his first offer because it was his mistake. (how many people do that) He did not try to sell us anything else for the car felt no pressure at all. He did not try to sell a car that would not fit our time line. we need the car within a two week period. he checked with other dealer out west that had the car but could not get it delievered for the price we wanted. That was sad. gave him a couple of options but they could not work out due to what we wanted. I am guessing that stock is getting low on the 2010. He is new to mazda about a year now. told him about this forum so you might see him on here. Have not been with the service department yet. lol they are doing a huge renovation that they are hoping will be done by winter time.
Will recommend them to friends as long as jeff the biz does not tell me he could have gotten more then 500 lower and got me the car in 2 weeks. lol