BoostieMonster
10-06-2009, 04:54 PM
Took my Mazda 3 in for its first oil change this morning. I don't work near that dealership anymore but figured I'd give them a shot for my future business. I knew to go to Vincent from previous posts (which is another reason why this site is so popular - ie. feedback). He is a pleasure to deal with, excellent service.
As for my 3, I was going to put synthetic in, but was told by Vincent that new cars should use regular oil for about a year, something to do with synthetic being thinner and the internals need the thicker oil to act as a "coating". This is the first i've heard of this but I gave them the benefit of the doubt. I also asked them to check the slight idle shake when i'm stopped at lights. They had three different people check it out and had the mechanic supervisor take a road test with me. He felt the slight shake and said that all Mazda's do that (which again I couldn't verify so took his word for it). So i'll leave it at that. Maybe you guys can comment on both oil and slight shaking.
All in all, was a great experience. The shuttle dropped and picked me up from work (which was kind of out of the way) which was a nice touch. My car was even given a quick wash, and it needed it! Vincent even threw in some Mazda swag and because of his great service he's definately won my future business. You have more faith in dealerships when a service representative goes out of his way to make your experience a good one.
I went down to see Joe and up to see Jeff but both were out, the secretary said they took the RX-8 out to scope for girls......j/k
Mazda of Toronto & Vincent A++++++
As for my 3, I was going to put synthetic in, but was told by Vincent that new cars should use regular oil for about a year, something to do with synthetic being thinner and the internals need the thicker oil to act as a "coating". This is the first i've heard of this but I gave them the benefit of the doubt. I also asked them to check the slight idle shake when i'm stopped at lights. They had three different people check it out and had the mechanic supervisor take a road test with me. He felt the slight shake and said that all Mazda's do that (which again I couldn't verify so took his word for it). So i'll leave it at that. Maybe you guys can comment on both oil and slight shaking.
All in all, was a great experience. The shuttle dropped and picked me up from work (which was kind of out of the way) which was a nice touch. My car was even given a quick wash, and it needed it! Vincent even threw in some Mazda swag and because of his great service he's definately won my future business. You have more faith in dealerships when a service representative goes out of his way to make your experience a good one.
I went down to see Joe and up to see Jeff but both were out, the secretary said they took the RX-8 out to scope for girls......j/k
Mazda of Toronto & Vincent A++++++