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View Full Version : Rogers to give back customers money due to billing error



Turok
06-24-2010, 11:04 AM
Woot I hope I get a couple hundred bucks back from them

http://telecom-expense-management.tmcnet.com/topics/mobile-management/articles/89344-rogers-admits-billing-error-promises-refund-affected-customers.htm

GSXi
06-24-2010, 02:54 PM
OR.... see a bill increase:


Approximately 200,000 customers, who received greater discounts than they were eligible for, will have their under-payments waived and the correct discount applied moving forward.

Roconne
06-24-2010, 03:29 PM
Also I'm pretty sure another article I saw on this mentioned the average return will be around $100 or so. Wont be the couple hundred you are hoping for, sorry lol.

Turok
06-24-2010, 03:52 PM
Also I'm pretty sure another article I saw on this mentioned the average return will be around $100 or so. Wont be the couple hundred you are hoping for, sorry lol.

Whatever $50, $100, $110 or whatever it is, it's money in my pocket and not in rogers hands :) I wasn't expecting to be rich off it or anything lol