Mr Wilson
12-12-2010, 10:09 PM
Since one doesn't really exist for Probart, here's my review.
I needed to do my 48,000 service and working in London during the week meant I needed to take the car to dealer in London.
Phoning in and getting the appointment was pretty much by the book which was great. They have the drive in centre where I was promptly taken in and gave my information. Kim was very nice and listened to what I wanted. Besides needing the service I've been having an issue with the stereo. One of the techs sat in the car with me and blamed my cable.....was not happy with that response, but he'd look at it. I was offered free coffee and tea in the waiting room.
The shuttle service driver was really nice and dropped me off on time. I was called when the car was done, though I had left the wheel lock at home in Toronto. I had to make another appointment in which Kim fitted me in with no problem. They had also found nothing wrong with the Bose system. Again the shuttle driver picked me up no problem.
I brought the car in the following week with the wheel lock and also mentioned that I had been in another MS3 (thanks Zoom Zoom) and with the same cable had no issue. I had also purchased a new cable just in case and the issue persisted.
Again everyone was great offered the free drinks and watched the flat screen in the waiting room. They were efficient in their work and everyone was really nice. The much younger mech that went over my car also had also found an issue with the stereo and had ordered the part under warranty.
Overall I'm very happy with the service that Probart offers.
I needed to do my 48,000 service and working in London during the week meant I needed to take the car to dealer in London.
Phoning in and getting the appointment was pretty much by the book which was great. They have the drive in centre where I was promptly taken in and gave my information. Kim was very nice and listened to what I wanted. Besides needing the service I've been having an issue with the stereo. One of the techs sat in the car with me and blamed my cable.....was not happy with that response, but he'd look at it. I was offered free coffee and tea in the waiting room.
The shuttle service driver was really nice and dropped me off on time. I was called when the car was done, though I had left the wheel lock at home in Toronto. I had to make another appointment in which Kim fitted me in with no problem. They had also found nothing wrong with the Bose system. Again the shuttle driver picked me up no problem.
I brought the car in the following week with the wheel lock and also mentioned that I had been in another MS3 (thanks Zoom Zoom) and with the same cable had no issue. I had also purchased a new cable just in case and the issue persisted.
Again everyone was great offered the free drinks and watched the flat screen in the waiting room. They were efficient in their work and everyone was really nice. The much younger mech that went over my car also had also found an issue with the stereo and had ordered the part under warranty.
Overall I'm very happy with the service that Probart offers.