2010 Mazda 3, Rust on roof above rear door. What could have caused this?

[JoeBoxer]

I have a 2010 Mazda 3 sedan, Crystal White in colour and noticed a big chunk of rust on the back part of the roof. I have attached pics. I took it to my local Mazda dealer and they said they are going to send it to Mazda but are not sure whether or not they will cover it as it may be caused by a stone. There is no way for a stone to hit here. What are your guys thought? I have never owned a Mazda before and this is my first week of ownership. The car was delivered to the previous owner April 2010, so is not even a year off the lot and only has 19000km on it.

http://img691.imageshack.us/img691/9887/photodql.jpg (http://img691.imageshack.us/i/photodql.jpg/)
http://img37.imageshack.us/img37/8106/photo2uu.jpg (http://img37.imageshack.us/i/photo2uu.jpg/)
http://img651.imageshack.us/img651/8980/photo3xg.jpg (http://img651.imageshack.us/i/photo3xg.jpg/)

[ST3ALTH]

I fixed your pics for you....


http://img691.imageshack.us/img691/9887/photodql.jpg (http://img691.imageshack.us/i/photodql.jpg/)
http://img37.imageshack.us/img37/8106/photo2uu.jpg (http://img37.imageshack.us/i/photo2uu.jpg/)
http://img651.imageshack.us/img651/8980/photo3xg.jpg (http://img651.imageshack.us/i/photo3xg.jpg/)

[jonjon72]

Holy crap, thats some serious rust especially for a 2010! Thats insane. Mazda better step up cuz thats unacceptable.

[JoeBoxer]

http://i.imgur.com/sVoMk.jpg
http://i.imgur.com/TmT0f.jpg
http://i.imgur.com/uKVIt.jpg

I'm new here so aparantly don't know how to add images bah. Sorry guys! Hope this one works.

[ST3ALTH]

BTW i would take that back to the dealership ASAP! unless you chipped the paint and didnt touch it up properly.....

EDIT: Damn you fixed them just as i did lol

[JoeBoxer]

Thank lol I appreciate it! I figured it out but now have to figure out how to delete the extra posts I made by accident. At least I'm inside in the warm compared to being outside in this beautiful weather... :)

[JoeBoxer]

An I did take it in, they are telling me Mazda Canada will have to decide if they will cover it but they are not 100% sure but are thinking they may not. :( From what I see if that happened and I caused a big enough stink they would cover it but I am assuming that they should say yes to this kind of repair in the first place...

[aZuMi]

OMG, that's bad! I don't think rust from the rail dust can create those big spots..

[ZeroChalk]

I've gotten a rock chip on my roof. Actually 2.

[JoeBoxer]

But in a location like this? Can this possibly be caused from a rock? I just want to make sure I deal with this the right way as I am pretty sure this should be covered by warranty?

[cwp_sedan]

It's kind of far back but have you used a roof rack?

[JoeBoxer]

It's kind of far back but have you used a roof rack?

Never used a roof rack.

[against the grain]

BTW i would take that back to the dealership ASAP! unless you chipped the paint and didnt touch it up properly.....

EDIT: Damn you fixed them just as i did lol

for a 2010 i would hope they repair it..my friend bought a used rx8..it started rusting and the dealership covered everything.

[bman13]

Never used a roof rack.

Previous owner? As mentioned...it's a 2010. SHOULD be covered/taken care of.

[JoeBoxer]

Just saw some more on the drivers side in a similar location towards the back of the car.

http://i.imgur.com/rZKXt.jpg

[AS RomaMazda]

whoa,...scary..

[hit26k]

Ummm...wow. The first 2010 with rust issues. Hopefully its the last. Like others have said, this has to be covered by Mazda.

[Nutella]

Could be a stone, and then accelerated by the elements?

[JoeBoxer]

Could be a stone, and then accelerated by the elements?

I can't see how this could be a stone in any way shape or form as there would be other stone chips on the vehicle and there is absolutely none. I don't drive in reverse at high speeds and the fact that this is in the rear of the vehicle between the roof rail and roof you can actually see that it looks like the rust is coming from under the paint. Weird I tell ya but I am waiting to hear from Mazda Canada and will keep you posted. I am sure they will cover it as I am not one to just say 'Okay' and leave it at that lol The car isnt even a year old, doesn't even have 20,000k on it so there should be zero rust. Period. Even a stone chip if I had one on the front of the car shouldn't deteriorate this quickly. :)

[bman13]

I can't see how this could be a stone in any way shape or form as there would be other stone chips on the vehicle and there is absolutely none. I don't drive in reverse at high speeds and the fact that this is in the rear of the vehicle between the roof rail and roof you can actually see that it looks like the rust is coming from under the paint. Weird I tell ya but I am waiting to hear from Mazda Canada and will keep you posted. I am sure they will cover it as I am not one to just say 'Okay' and leave it at that lol The car isnt even a year old, doesn't even have 20,000k on it so there should be zero rust. Period. Even a stone chip if I had one on the front of the car shouldn't deteriorate this quickly. :)

You're the second owner correct?

[JoeBoxer]

You're the second owner correct?

Correct I'm the 2nd owner. 19000km, April 2010 appears to be the in service date for the car. :)

[Flunk]

I've gotten a stone chip on the roof of my car before, but that really doesn't look like a stone chip. It looks like it could have been caused by poorly installed roof racks or be a manufacturing flaw.

[DumpInfo]

Holy crap, thats some serious rust especially for a 2010! Thats insane. Mazda better step up cuz thats unacceptable.

+1 - That's insane!!!
Guess this is just another reminder why never to buy a Mazda again.

[PearlM3]

+1 - That's insane!!!
Guess this is just another reminder why never to buy a Mazda again.

+2500

[standsideways]

+1 - That's insane!!!
Guess this is just another reminder why never to buy a Mazda again.

So u shouldent buy a mazda because he has rust on the roof of his used car? Regardless of age or kms, rust can form VERY fast if theres raw metal,water, and air...... And since its a used car who the hell knows what the other owner had on The roof! If its perforation, okay yes mazda should repair it, but if its damage from somehing else than no thats not covered....ive seen MANY MANY rusted roofs/hoods on brand new lexus/toyotas....allways because of damage, not perforation.

Sorry for ranting but hell if you dont like mazda keep it to yourself while your on a MAZDA forum...(shakes head)

[DumpInfo]

So u shouldent buy a mazda because he has rust on the roof of his used car? Regardless of age or kms, rust can form VERY fast if theres raw metal,water, and air...... And since its a used car who the hell knows what the other owner had on The roof! If its perforation, okay yes mazda should repair it, but if its damage from somehing else than no thats not covered....ive seen MANY MANY rusted roofs/hoods on brand new lexus/toyotas....allways because of damage, not perforation.

Sorry for ranting but hell if you dont like mazda keep it to yourself while your on a MAZDA forum...(shakes head)

Cool Story Bro!

I'm not sure whether your familiar with the rust these cars have but there are one too many rust threads. You would think Mazda had it right by now wouldn't you? But for it to show in less than a year is just a slap in the face. FYI, forums were designed to allow people to express there thoughts and concerns so deal with it and shake your head elsewhere cause the rust is here to stay!

[XTOTHEL]

Cool Story Bro!

I'm not sure whether your familiar with the rust these cars have but there are one too many rust threads. You would think Mazda had it right by now wouldn't you? But for it to show in less than a year is just a slap in the face. FYI, forums were designed to allow people to express there thoughts and concerns so deal with it and shake your head elsewhere cause the rust is here to stay!

To be fair, no one knows how this happened or can say for sure it's Mazda's fault and not the previous owner's.

Also sucks to not notice it early and do something about it. By the looks of it, it's been rusting for a long time.

Do you scrape ice off the paint by chance? Maybe that did it.

[DumpInfo]

To be fair, no one knows how this happened or can say for sure it's Mazda's fault and not the previous owner's.

Also sucks to not notice it early and do something about it. By the looks of it, it's been rusting for a long time.

Do you scrape ice off the paint by chance? Maybe that did it.

I absolutely believe rust could have been a huge influence on this. Not sure about the treatment the car had but only the owners would know that.
By the way, I'm not the person that created the thread.

[XTOTHEL]

I absolutely believe rust could have been a huge influence on this. Not sure about the treatment the car had but only the owners would know that.
By the way, I'm not the person that created the thread.

lol, I know...I guess I should have put @OP.

Well it RUSTED because the paint came off. My point being how it came off, no one knows. We can only speculate. If the OP had mentioned that he noticed bubbling few months before, then we'd know it's Mazda's fault and not because of the OP or the original owner.

[bman13]

You're the second owner correct?


Correct I'm the 2nd owner. 19000km, April 2010 appears to be the in service date for the car. :)

I'll assume previous owner had a roof rack that wasnt secured properly. They can blame wear and tear on you for that...too short of time frame.

[JoeBoxer]

So u shouldent buy a mazda because he has rust on the roof of his used car? Regardless of age or kms, rust can form VERY fast if theres raw metal,water, and air...... And since its a used car who the hell knows what the other owner had on The roof! If its perforation, okay yes mazda should repair it, but if its damage from somehing else than no thats not covered....ive seen MANY MANY rusted roofs/hoods on brand new lexus/toyotas....allways because of damage, not perforation.

Sorry for ranting but hell if you dont like mazda keep it to yourself while your on a MAZDA forum...(shakes head)



Yes as Ive seen so many Mazda 3s with stuff stuffed between the roof rail and the roof at the back of the car?? You can't put anything where this rust is as it's on the slanted part of the car at the back. So having something in the roof of the car is a joke.

[JoeBoxer]

So from what I am understanding from the majority of the people on here is that Mazda should cover this repair under warranty. I'll keep everyone posted as I'm going to be a loyal customer to my local dealership and am sure they'll take care of me. :)

[mazdilla]

So from what I am understanding from the majority of the people on here is that Mazda should cover this repair under warranty. I'll keep everyone posted as I'm going to be a loyal customer to my local dealership and am sure they'll take care of me. :)

If you take this route of trust, please be prepared to be taken care of like a bad rash.

You'll get all the lip service that you need. It'll take months to address the issue, and then it'll be only if ....

Oh! Wait a sec ... after all, you drove it off the lot.

[standsideways]

Cool Story Bro!

I'm not sure whether your familiar with the rust these cars have but there are one too many rust threads. You would think Mazda had it right by now wouldn't you? But for it to show in less than a year is just a slap in the face. FYI, forums were designed to allow people to express there thoughts and concerns so deal with it and shake your head elsewhere cause the rust is here to stay!

read my post, i said if it was normal wear and tear its unacceptable and if it was caused by damage from the previous owner then hes SOL.....i wasnt defending mazdas haha.

[McGuyver_3]

this does not look like a mazda issue. Like stated it looks like a roof rack improperlly installed or something banged on the roof and caused the piant to chip off. How did you not notice this when you bought the car is my question

[JoeBoxer]

this does not look like a mazda issue. Like stated it looks like a roof rack improperlly installed or something banged on the roof and caused the piant to chip off. How did you not notice this when you bought the car is my question

The car has never had a roof rack as you'd be able to see where it was installed. There are no marks on the roof, on the roof rail, of any other part of the car. With this in the location that it is in, Not even a roof rack would be within the void between the rail and the roof. I did not notice as there was snow. Almost everyone who replied seemed to agree that this should be covered as it is a new car that isn't even a year old and it isn't wear and tear it's a paint defect or abnormality from manufacturing.

[Jackal]

The car has never had a roof rack as you'd be able to see where it was installed. There are no marks on the roof, on the roof rail, of any other part of the car. With this in the location that it is in, Not even a roof rack would be within the void between the rail and the roof. I did not notice as there was snow. Almost everyone who replied seemed to agree that this should be covered as it is a new car that isn't even a year old and it isn't wear and tear it's a paint defect or abnormality from manufacturing.

I have a 2010 and don't have this issue. I am not sure if it is covered but this is the first time I have heard of this on a 2010 on the forum. Looks like a paint defect with painting process. Keep pushing Mazda Canada to fix it. Don't settle for their first response if they say no. Try at least a couple of times. Good luck.

[Jeff-TheBiz]

The 2 chips look just that... like stone chips.. but the part by the rail, looks as thought someone removed and replaced the rail, but scratched the paint in the process..

What does the CarProof say on this car? any accidents? repaints?

[JoeBoxer]

Just saw some more on the drivers side in a similar location towards the back of the car.

http://i.imgur.com/rZKXt.jpg


The 2 chips look just that... like stone chips.. but the part by the rail, looks as thought someone removed and replaced the rail, but scratched the paint in the process..

What does the CarProof say on this car? any accidents? repaints? carproof is clean, vehicle was originally registered to owner April 2010. Car is clear and there is not a single stone chip anywhere on the vehicle even on the hood.

[Dave_The_BMXER]

Sad to say you are probably in for a fight.

[cwp_sedan]

carproof is clean, vehicle was originally registered to owner April 2010. Car is clear and there is not a single stone chip anywhere on the vehicle even on the hood.

Just because the carproof says it's clean doesn't always show the whole truth. Small repair jobs or damage may not have been documented. It's unfortunate that the rust is this big but hopefully it gets taken care of soon.

[McGuyver_3]

The car has never had a roof rack as you'd be able to see where it was installed. There are no marks on the roof, on the roof rail, of any other part of the car. With this in the location that it is in, Not even a roof rack would be within the void between the rail and the roof. I did not notice as there was snow. Almost everyone who replied seemed to agree that this should be covered as it is a new car that isn't even a year old and it isn't wear and tear it's a paint defect or abnormality from manufacturing.

I had a 2010 sedan in white from april 09 until october 2010 and I did not have those problems. My car at the time had a 2008 November production date Thats pretty much 2 year old paint. I HIGHLY DOUBT this is a factory defect. Just because their are no marks from a roof rack does not mean their was never one attempted to be installed and went wrong. But how did you not notice this from the date of purchase?

[bman13]

You're the second owner correct?


Sad to say you are probably in for a fight.

:sad I think he's right.

[Nevermind]

Is it possible the car was a rental? If it was and was in an accident there would be no record of it as rental companies fix their own vehicles, they do not go through insurance companies to fix their vehicles. So no car proof or car fax will show an accident, just a thought...

[JoeBoxer]

Is it possible the car was a rental? If it was and was in an accident there would be no record of it as rental companies fix their own vehicles, they do not go through insurance companies to fix their vehicles. So no car proof or car fax will show an accident, just a thought...

Hey, the car was not a rental. From what I understand te owner wanted a bigger vehicle so they had to trade it in. The only reason I didn't notice is there was snow on the car. I have good faith in the powers at Mazda as I've owned many vehicles and I have never had rust on any of them and the one time I had issues with paint hazing with my Honda it was fixed right away so I would assume Mazda is just as good. I have faith in the guys at the dealership as I am always loyal to where I take my vehicles and I'm sure they want me to buy all of my upgrades and service from them.

[McGuyver_3]

Hey, the car was not a rental. From what I understand te owner wanted a bigger vehicle so they had to trade it in. The only reason I didn't notice is there was snow on the car. I have good faith in the powers at Mazda as I've owned many vehicles and I have never had rust on any of them and the one time I had issues with paint hazing with my Honda it was fixed right away so I would assume Mazda is just as good. I have faith in the guys at the dealership as I am always loyal to where I take my vehicles and I'm sure they want me to buy all of my upgrades and service from them.

So what you are saying is the car was not detailed when you went to pick it up? When buying from a dealer I have never gotten a dirty car before and have always inspected the car before driving away with it.

[mazdaskit]

So what you are saying is the car was not detailed when you went to pick it up? When buying from a dealer I have never gotten a dirty car before and have always inspected the car before driving away with it.

1+ they even waxed mine before i got it lol

[JoeBoxer]

So what you are saying is the car was not detailed when you went to pick it up? When buying from a dealer I have never gotten a dirty car before and have always inspected the car before driving away with it.

Yes, the car was spotless however it was snowing on and where this is, there was a dusting of snow so it was impossible to notice. They did a great job at cleaning the car but if there was no snow falling I would have seen this before driving off the lot.

[tracking]

That is ridiculous. Really a 2010 vehicle. Nuts!

[The Wolf]

this is sad :(

[CFX]

Guess this is just another reminder why never to buy a Mazda again.

I'm sorry but any car will rust if the paint is damaged.

[McGuyver_3]

i still think this is a physical damage and not a mazda problem

the 2 small little rust spots literally look like a rock chip or something was banged on the roof. Also the larger damage looks physical. Unless through some sort of manufacturing problem the paint did not cure properly, or was not cleaned properly. I find that harder to beleive because it would not just be the 1 odd car on the line, it would be an entire batch. I think there is more to this

You claim there was a light layer of snow on the car at time of pick up ok granted, but if it was a light layer and it was a type of powder snow personally i think it would be relatively visable

these are personal oppinions not to bash you but something does not add up here

[bman13]

I'm sorry but any car will rust if the paint is damaged.
+1,000,000

i still think this is a physical damage and not a mazda problem

the 2 small little rust spots literally look like a rock chip or something was banged on the roof. Also the larger damage looks physical. Unless through some sort of manufacturing problem the paint did not cure properly, or was not cleaned properly. I find that harder to beleive because it would not just be the 1 odd car on the line, it would be an entire batch. I think there is more to this

You claim there was a light layer of snow on the car at time of pick up ok granted, but if it was a light layer and it was a type of powder snow personally i think it would be relaively visable

these are personal oppinions not to bash you but something does not add up here

:thumbsup

[JoeBoxer]

+1,000,000


:thumbsup

Of course everyone is entitled to their opinion. I picked the vehicle up on Thursday to be precise, noticed this on Thursday and went to the dealer on Thursday. All on the same day. I did not notice when I picked the vehicle up right away as indeed it was snowing. You can tell nothing was placed on the roof just by looking at it. I've owned this car for under a week now and considering the age of the vehicle this should not e expected regardless. Coming from and Acura RDX and going to a 3 to conserve on fuel is a great choice so far. I was loyal to my Acura dealer for everything from service to buying 3 vehicles through them which none of them had rust issues. Now on to a Mazda that I've had under a week. I love the car don't get me wrong, but it is impossible for something to have damaged the paint within that channel. If you look at the pics it appears that the paint was bubbling out from underneath the paint and the part that bubbled out came off, maybe through a car wash. It was not physical damage as you would see signs of this and according to 2 body shops I visited on the weekend they agree that its a paint defect. I'm sure they will cover it as that is what is right.

[JoeBoxer]

Ps the only reason I even brought this to the forums was to inform everyone of the issue I had and see if anyone had the same problem and what caused it I.e. Bad steel panels etc. :) I do thank you for your input and I hope my clairification helps you understand more of where I am coming from. :)

[bman13]

We are on your side on this one (or at least I am) and I don't fault you. I personally don't think it was something you did but more what the previous owner did and the failure of the dealer to address it. If you have only owned it under a week, I would be very surprised if they dont address this for you. Many people have 2010's and have not encountered this (or at least to my knowledge).

[hit26k]

We are on your side on this one (or at least I am) and I don't fault you. I personally don't think it was something you did but more what the previous owner did and the failure of the dealer to address it. If you have only owned it under a week, I would be very surprised if they dont address this for you. Many people have 2010's and have not encountered this (or at least to my knowledge).

+1! If I had rust like this on my 2010, I would never go back to Mazda of Brampton, ever. I give you credit for being so calm and patient. Hopefully the issue gets fixed.

[dave2010GT]

Make sure you don't let them get away with not fixing it its a 2010 and that would be completely un-acceptable.

[aris]

+1 - That's insane!!!
Guess this is just another reminder why never to buy a Mazda again.

+10

Well said Diego

[aris]

What dealer did you buy it from?

Shouldn't the dealer fix this since it was within a week of purchasing it you noticed it?

[JoeBoxer]

What dealer did you buy it from?

Shouldn't the dealer fix this since it was within a week of purchasing it you noticed it?

I bought the car in Burlington and am working with my local dealer in Hamilton to get this fixed.

[aris]

I bought the car in Burlington and am working with my local dealer in Hamilton to get this fixed.

It's probaly to late but I would have taken it back to them

[Jeff-TheBiz]

I bought the car in Burlington and am working with my local dealer in Hamilton to get this fixed.

Unless it is covered by MCI I seriously doubt that your local dealer is going to do anything for you when you bought it elsewhere.

I would say, bring it back where you bought it.

As Dan and I said before... that doesn't look like a defect in the vehicle. I looks as thought it was damaged by the previous owner.

[weeksy88]

do you know anyone selling ENEKI RPF1 rims?

[Jeff-TheBiz]

do you know anyone selling ENEKI RPF1 rims?

a little off topic my friend...

I might suggest you check out our affiliate section.

[aZuMi]

do you know anyone selling ENEKI RPF1 rims?

wtf?

...use search and check sponsors pages.

[n00bMeiSter]

Of course everyone is entitled to their opinion. I picked the vehicle up on Thursday to be precise, noticed this on Thursday and went to the dealer on Thursday. All on the same day. I did not notice when I picked the vehicle up right away as indeed it was snowing. You can tell nothing was placed on the roof just by looking at it. I've owned this car for under a week now and considering the age of the vehicle this should not e expected regardless. Coming from and Acura RDX and going to a 3 to conserve on fuel is a great choice so far. I was loyal to my Acura dealer for everything from service to buying 3 vehicles through them which none of them had rust issues. Now on to a Mazda that I've had under a week. I love the car don't get me wrong, but it is impossible for something to have damaged the paint within that channel. If you look at the pics it appears that the paint was bubbling out from underneath the paint and the part that bubbled out came off, maybe through a car wash. It was not physical damage as you would see signs of this and according to 2 body shops I visited on the weekend they agree that its a paint defect. I'm sure they will cover it as that is what is right.

First, you did not buy this car new, stop saying it's a new car, it's used. And it most certainly is 100% possible for someone or something to damage that area of the roof. If you can put your finger on the spot of rust, ANYONE AND ANYTHING could have scratched along the surface. So please stop saying it's not possible. Just because to you it doesn't look like there is no way someone installed a roof rack does not mean that the previous owner didn't try and fail miserably, or that stones from a truck or the highway couldn't have hit that area, because they most certainly can. When you picked up the car you should have dusted the snow off and checked.



Unless it is covered by MCI I seriously doubt that your local dealer is going to do anything for you when you bought it elsewhere.

I would say, bring it back where you bought it.

As Dan and I said before... that doesn't look like a defect in the vehicle. I looks as thought it was damaged by the previous owner.

Your local dealership didn't get the sale, why should they fork out tons of money to fix it? They aren't going to make that much money off of you from oil changes and the warranty maintenance. Take it back to the dealership you bought it from and talk to them. And if you didn't buy it from a Mazda dealership, I don't think they're going to give a damn. And frankly, Mazda Canada may not either, since they have no guarantee that it was properly maintained as per their guidelines. They can't go after a non-Mazda dealership.

+1 to Jeff and Dan's comments.

[hit26k]

Didn't you do an inspection of the vehicle prior to purchasing it? Before and after you took it for a test drive?

[aris]

Didn't you do an inspection of the vehicle prior to purchasing it? Before and after you took it for a test drive?
He said the day of pick up it was snowing so he didn't inspect the car very well cause it was covered with snow

[hit26k]

He said the day of pick up it was snowing so he didn't on spect the car very well cause it was covered with snow

On delivery day, yes. But before that? Just surprised as I would expect someone would have seen it before or after the test drive.

[JoeBoxer]

Lol, someone woke up on the wrong side of the bed this morning. A little sour are we? lol Not sure if you are like many of the other people from around here, but a 2010 is 'new' in my books. I say new as it is new to me. I didn't say they would make a fortune off of me for those particular repairs, but guess what? I am going to be in the market for another vehicle, snow tires, some upgrades to this vehicle etc... And the dusting off the car when I picked it up, lets get serious, who in their right mind would actually dust off snow from the roof of their new.. oops did it again.. car when they pick it up? I am feeling a little fiesty this afternoon, sorry I bit back as this is not like me to do so but some people just do not have the ability to be friendly in a social setting like this.... :werd

[JoeBoxer]

On delivery day, yes. But before that? Just surprised as I would expect someone would have seen it before or after the test drive.

It was snowing out both days... it was a snowy week when I purchased the car :) I hate snow! lol

[Jeff-TheBiz]

Lol, someone woke up on the wrong side of the bed this morning. A little sour are we? lol Not sure if you are like many of the other people from around here, but a 2010 is 'new' in my books. I say new as it is new to me. I didn't say they would make a fortune off of me for those particular repairs, but guess what? I am going to be in the market for another vehicle, snow tires, some upgrades to this vehicle etc... And the dusting off the car when I picked it up, lets get serious, who in their right mind would actually dust off snow from the roof of their new.. oops did it again.. car when they pick it up? I am feeling a little fiesty this afternoon, sorry I bit back as this is not like me to do so but some people just do not have the ability to be friendly in a social setting like this.... :werd

If I buy anything, I check it before I leave the place of business... fruit for bruises, a computer moniter for dead pixels, a shirt for stains... why would you not check a $20K car?

And the year of your car means very little.. I have had my 2010 for over 2yrs now and it has 54K on it.. it is not new..

We are being friendly, but really this issue you need to resolve with your original dealer, and if it says "as is, as equipped" on the bill... you are most likely in a bad situation.. as for the car rusting due to defect.. the car / Mazda or any manufacturer... is innocent until proven guilty... I hope you do get it fixed at no cost to you.. but it doesn't look like a defect to me, further photos could prove me wrong.

[n00bMeiSter]

If I buy anything, I check it before I leave the place of business... fruit for bruises, a computer moniter for dead pixels, a shirt for stains... why would you not check a $20K car?

And the year of your car means very little.. I have had my 2010 for over 2yrs now and it has 54K on it.. it is not new..

We are being friendly, but really this issue you need to resolve with your original dealer, and if it says "as is, as equipped" on the bill... you are most likely in a bad situation.. as for the car rusting due to defect.. the car / Mazda or any manufacturer... is innocent until proven guilty... I hope you do get it fixed at no cost to you.. but it doesn't look like a defect to me, further photos could prove me wrong.

+1



Lol, someone woke up on the wrong side of the bed this morning. A little sour are we? lol Not sure if you are like many of the other people from around here, but a 2010 is 'new' in my books. I say new as it is new to me. I didn't say they would make a fortune off of me for those particular repairs, but guess what? I am going to be in the market for another vehicle, snow tires, some upgrades to this vehicle etc... And the dusting off the car when I picked it up, lets get serious, who in their right mind would actually dust off snow from the roof of their new.. oops did it again.. car when they pick it up? I am feeling a little fiesty this afternoon, sorry I bit back as this is not like me to do so but some people just do not have the ability to be friendly in a social setting like this....

I didn't wake up on the wrong side of the bed. I'm not sour. You came asking "oh my gosh how could this happen to my new (used) car?" And we said "It looks like it's most likely to be XYZ. It could be ABC, but evidence points to XYZ" and you said "No no no no no, that can't be. That's impossible, it has to be ABC". And don't seem to be willing to listen anymore. So now I'm saying, you've heard what we have to say, stop telling us that it's impossible when physics (as well as logic and common sense) dictates it's entirely possible.
If you were already convinced that it's a paint defect, why did you bother asking "What could have caused this?". Apparently you already know the answer.

It's extremely irritating when someone comes asking for help, and then sits there saying "no you're wrong, it's impossible, it can't be that" when help is given.


lets get serious, who in their right mind would actually dust off snow from the roof of their new..

No disrespect, but... Are you f*n shitting me? You just dropped $20k on something that someone else owned before you, and you didn't bother to inspect it? My car was wet when I picked it up, I made them dry it off and I did an inspection. People who sell used cars are counting on someone doing just that, that's how they make all their money. They hope you don't notice the things that are wrong with it before it's too late, that way you have to give them more money to get it fixed. Or like Jeff said, they list it "as is, as equipped".

I truly hope you get this fixed without any cost to you. It's your fault for not checking, but hopefully they think it's a paint defect and not what it really looks to be, and Mazda Canada fixes it for you (or better yet, that it turns out to be truly a paint defect). But in order to do that you really do need to take it to the dealership that you bought it from. And if you didn't buy it from a Mazda Dealership, chances are you won't get anything from them. If you didn't get it from Mazda in burlington, then I hope your local dealer is nice enough to go the extra mile and deal with getting it done. If they won't fix it for you, consider speaking to our sponsors, or better yet, try talking to Richard at Street Performance. It's a little far from you, but they do amazing work and have something like 50 pages (times 25 posts per page) of feedback to prove it.

Best of luck getting this resolved, let us know what the outcome is.

[McGuyver_3]

And the dusting off the car when I picked it up, lets get serious, who in their right mind would actually dust off snow from the roof of their new car

I dont know about you. But like stated above, when dropping large coin like this on a car you want to make sure its good. I work for a dealer and beleive me some people that come pic up their cars are ANAL and i mean it. Even when picking up a new car they literally go over the car with a magnifying glass. Dealer will stay UNNAMED not because I am a prick but i do not want the dealer name floating on the forums. When I picked up my mazdas they were all dry and clean of everything and I still did a walk around to make sure the cars were ok. White is a relatively easy color to hide scratches on. Your roof damage however, Personally I think that would be super visible


It was snowing out both days... it was a snowy week when I purchased the car :) I hate snow! lol

Well you should have asked them to clean the car off and park it inside. I sense a strong force of negligence on your part looking for something blame as to why you did not notice this.


If I buy anything, I check it before I leave the place of business... fruit for bruises, a computer moniter for dead pixels, a shirt for stains... why would you not check a $20K car?

And the year of your car means very little.. I have had my 2010 for over 2yrs now and it has 54K on it.. it is not new..

We are being friendly, but really this issue you need to resolve with your original dealer, and if it says "as is, as equipped" on the bill... you are most likely in a bad situation.. as for the car rusting due to defect.. the car / Mazda or any manufacturer... is innocent until proven guilty... I hope you do get it fixed at no cost to you.. but it doesn't look like a defect to me, further photos could prove me wrong.

+2 my car was produced in 08 sold in 09 and classified a 10. 4 months ago it had 40,000km on it when I traded it in. Yeah 2010 seemed like a new car but to me it was old

[bman13]

At the end of the day...there was error on your part for not fully checking the car. I had assisted my uncle purchase a 3 from Jeff and even though Jeff is a great guy and one of the best people to deal with...I still looked at every part of the car (mind you it wasnt snowing but there was snow outside). However, if it was snowing...I can assure you I would have had someone from MOT get the car properly prepped for me to look at cause my uncle was recommended to Jeff/MOT by me lol

However, that is horrible on the dealer part for selling the car like that and not bringing it to your attention. Whether they have to or not, well...whatever but yeah. I'd contact if you did not already the dealer you purchased from and see what you can do (unless this local dealer you feel will be able to help you out).

Regardless of what anyone said in this thread that maybe negative, we all want you to win this but also be aware this is not a "cheap paint" or "Mazda problem" but more so a previous owner who failed big time at whatever he attempted.

:.02

[Timotee]

I am so sorry about your situation as I would be really agitated myself seeing that my car would be in such a state.

Moving forward, if and when the dealership or seller does deny you the much needed repair, it would be apt to source for a reliable service provider who can do the repairs right away, without sacrificing quality of course. Your, or our, main concern for now is to PREVENT the rust from spreading.

I wish you all the best and hope that the seller or the dealer considers. Again, we feel how disheartened you are with this issue, we hope that a solution is somewhere around the corner.

[JoeBoxer]

Just wanted to provide an update as to what is going on with this. It was in deed a factory defect and will be repainted by Mazda. The location of the rust is not close to the roof rack points and it appears that there was an issue prior to the rood being painted. They are going to fix and I am a happy camper :) Go Mazda! :)

[hit26k]

Just wanted to provide an update as to what is going on with this. It was in deed a factory defect and will be repainted by Mazda. The location of the rust is not close to the roof rack points and it appears that there was an issue prior to the rood being painted. They are going to fix and I am a happy camper :) Go Mazda! :)

Glad to hear it!

[aZuMi]

Wow, good news! Just make sure you keep an eye on those spots in the future in case it comes back.

[cwp_sedan]

Just wanted to provide an update as to what is going on with this. It was in deed a factory defect and will be repainted by Mazda. The location of the rust is not close to the roof rack points and it appears that there was an issue prior to the rood being painted. They are going to fix and I am a happy camper :) Go Mazda! :)

Awesome! :thumbsup

[Jeff-TheBiz]

woo hoo...

Good to hear.. I would say that it was done more as a goodwill rather than an actual paint defect.

[bman13]

woo hoo...

Good to hear.. I would say that it was done more as a goodwill rather than an actual paint defect.

+1 very isolated incident like this for 2010+ would suggest this.

[McGuyver_3]

woo hoo...

Good to hear.. I would say that it was done more as a goodwill rather than an actual paint defect.


Totally agree, I do not see this beeing a defect. My beleif is that if it was a defect their would be a whole wackload more of these cars with the same problem

[Jackal]

Just wanted to provide an update as to what is going on with this. It was in deed a factory defect and will be repainted by Mazda. The location of the rust is not close to the roof rack points and it appears that there was an issue prior to the rood being painted. They are going to fix and I am a happy camper :) Go Mazda! :)
Glad everything worked out for you!! So what's your next mod? Roofrack? :P:chuckle

[miako]

Just wanted to provide an update as to what is going on with this. It was in deed a factory defect and will be repainted by Mazda. The location of the rust is not close to the roof rack points and it appears that there was an issue prior to the rood being painted. They are going to fix and I am a happy camper :) Go Mazda! :)

Good for you buddy! Glad to hear that man good luck with the car!

[JoeBoxer]

Glad everything worked out for you!! So what's your next mod? Roofrack? :P:chuckle

lol indeed :p Nah, never had a need for a roof rack. I am thinking about getting HID headlights, and also need my windows tinted. Eventually want to get alloys as well as I am going to use the stock steelies for winters.... Other than that I love the gas mileage I am getting and the car is great!! :)

[aZuMi]

lol indeed :p Nah, never had a need for a roof rack. I am thinking about getting HID headlights, and also need my windows tinted. Eventually want to get alloys as well as I am going to use the stock steelies for winters.... Other than that I love the gas mileage I am getting and the car is great!! :)

Great to hear you're lovin' your car. Happy modding now that this issue is fixed!

[KoukiDC5]

Wow that looks horrible! hope you got it fixed!

[n00bMeiSter]

Glad to hear everything worked out for you in the end. I think you should totally rock a roof rack now lol

[Hi-Gloss]

Every now and then I chime in on mazda rust issues, hopefully to inform any potential mazda 3 buyers to stay away. It is very important in Toronto given the amount of salt they use. If you must have the pretty little car, and are selling it in 5 years anyways to get the next little hot car, then do whatever you want. If you want to keep it for a while and want it to be worth something when you're done with it, DON'T buy these cars.

I was burned with a 2002 Protege, Bought brand new, rotted out from the inside out in less than 5 years. Doors, quarter panels, dog legs, strut towers, under the hood, the Hood, trunk everywhere there was a seam it rusted by the time it was 8 years. Warranty work was denied, though even if it was repaired the car would still be a rusty mess.


The 2010 in question was used, so all bets are off. All cars with chipped paint will rust, However I will say this. I can chip the paint off other makes and they will not rust as fast as a mazda does.There is something about the metal on a Mazda that is VERY prone to rusting.

I personally do not think they have solved this problem which has been on going for a decade now. Time will tell, but I'd love this post to be here when people start complaining about their pretty little 2010+'s rusting away.

Repairs are a half measure. if you see a bubble on your paint without a chip that means rust has gone all the way through the sheet metal from the OTHER SIDE. PAINT is not the issue it is the metal and treatment on the inside that you DO NOT see.
If repaired even with cutting pieces out, the rust will start again at the point where they cut out the rusted metal next time. Rust proofing, would be effective if you could get it into every crack and crevice but this is very messy and rarely done properly.

You could buy a quality car, rust proof it and it will last 20 years. Or you could buy a Mazda, rust proof it and get 10-12 years out of it, the same time you would get out of another make without spending a dime on rust proofing.

Mazda: get your act together if you plan to continue to sell cars in climates where salt must be used. Your cars rust like the Hyundai's of the 80's did.

[baymoe]

Glad Mazda took onus of the defect. Time for a roof rack!

[bman13]

Glad Mazda took onus of the previous owners untreated rust. Time for a roof rack!

Fixed

[sube]

(The 2010 in question was used, so all bets are off. All cars with chipped paint will rust, However I will say this. I can chip the paint off other makes and they will not rust as fast as a mazda does.There is something about the metal on a Mazda that is VERY prone to rusting.) Posted by Hi Gloss.
This is total crap, chip the paint on any car I don't care what make and it will rust just as quick as Mazda.
I don't deny that there are rust issues with Mazda, just as there are rust issues with Honda, Nissan, Hell GM, you are lucky if they still have paint on them after a year.

I had a 93 323, and a 2002 Protege5 before I bought My SportGT. the 323 and the Pro5 had zero rust when I sold them. This in large part influenced my decision to buy the 3 Sport GT.

Pat.

[shu5892001]

do you know anyone selling ENEKI RPF1 rims?

wtf....