Budds Mazda No TM3 discount and now not Modd friendly???

[Kris"Speed3"CWP]

Trying to gather some information here and let the community beware of what is going on at Budds Mazda. Went in for routine oil change and I used a higher grade than 5W/30 but lower than what MCI put in my car at one point of a 15W/40. I supplied my own Amsoil synthetic and filter and job was done perfectly, when I got a chance to look at my invoice John had put customer informed use of grade not recommended for this car. Funny I was not told and had to call John Boot for clarification on this, his response was anything none OEM that mechanic see on car is listed on the work order for future reference! He went on to explain that his car lists a CAI and the same oil warning because he uses 0W/20 a lower grade than his 5W/20 recommended oil not a slightly higher grade like my car. wonder if they list his Mazdaspeed muffler system in his car too??

Been talking to fellow QEW/Budds customers to see if they have this new policy implemented on their most recent invoices and have not been able to get confirmation of this going on?

Anybody with comments of non OEM equipment listed on their Budds invoice after April 30th,2012 please list here! As it stands I might be a one off, or Budds is not a Mod Friendly Dealer, just like they don't support TM3 as QEW did.

P.S Budds is a great dealer but other Mazda owners need to be made aware of any new policies that they might be affected by and not be suprised after the fact when it's in Black and white!:headbang:chuckle

[crono06]

I'm fairly certain that Budds' is not mod friendly. I do believe that for their BMW dealers, they may sell aftermarket parts, but they mention that it will void warranty...

[Booter22]

Kris, this is not a new policy by any means and as i have told you time and time again it is good practice to note as a dealer anything that may have been changed or replaced with aftermarket parts on a vehicle if it will effect warranty or any other items to any degree as it is not OEM. if there have been customers that have used aftermarket parts and it has not been noted or a part has been replaced it was human error and missed. Its not to the point the dealer is not MOD friendly, we accept and appreicate any and all customers with stock or aftermarket modded vehicles, and dont "seek" out mods to note to have any negative effect on a customers warranty. as i stated to you, as myself for an example. if there is an oil change done with a different oil, it would be noted but the tech would not be seaking to look or to know that my exhaust has been changed, unless he was working in that part of the car or knew that it was not OEM, same would be for a speed with an aftermarket exhaust, it would not be noted for an oil change unless it was known it had been replaced.

it comes down to this at the end if you are concerned with warranty then dont mod your car, if you are not concerned mod your car, but my question. if you mod your car and know that it could effect your warranty. why would it matter if a dealer notes it on a repair order.

[cwp_sedan]

Interesting...

EDIT:I suppose it's better that they are straight forward about it rather than doing it secretively and then you find out much later when you need to have a repair done. I've never had any of my mods mentioned on an invoice at another dealership that I go to.

[leojadazol]

That's why I stop going there for service since the ownership change.

[Kris"Speed3"CWP]

This officially sums it up from the Assistant Service Manager at Budds Mazda as they have a new level of excellence that they need to uphold that goes over and above what any manufacturer requires and as such they will not fix a broken stocked out car that had prior documentation of none OEM parts on it or fluids installed in it. Hence Budds will not go out on a limb for anyone as the Budds name is not just a name it's a Brand. Welcome to Oakville where ppl pay for excellence! Maybe they will do the research for MCI and determine if non OEM parts caused a problem and not even present it for warranty or tell you to take it else where?

P.S I was not told about this policy until after I read invoice after my first service under Budds that's why I created this post to tell ppl prior what to expect.

Also an exhaust, intake will never void engine or power train warranty as these do not make additional Hp than the engine was designed to make on its own! A bigger turbo yes a computer chip yes are voidable things. But an exhaust or intake never. we all know a higher Hp car needs more fuel and air to make additional power but why is it the 2.3L DISI 263hp/280lb-ft but has the same air box as the 2.0L 148hp/135lb-ft and the 2.5L 167Hp/168lb-ft so in reality an engine is better to be suffocated than allow the air it needs at any moment with a larger intake than the other models all in the sake of saving money on assembly line.

Until Mazda re-implements their Mazda/Mazdaspeed line of accessories which they had for all models on parts that made no difference on warranty like clutch's exhaust,intakes,LSD, shifters,suspension, etc..

I would not go to any dealer who calls you out on paper to put your warranty in doubt on parts that make no difference and were once approved on all 2009 and lower yrs!

This is the new reality of Mazda and how they are trying to turn around 4yrs of not making money outside of their home market by cutting cost and lowering their exposure to added risk where none might exist!

[cwp_sedan]

Good thing I live in the East end lol

[Booter22]

This officially sums it up from the Assistant Service Manager at Budds Mazda as they have a new level of excellence that they need to uphold that goes over and above what any manufacturer requires and as such they will not fix a broken stocked out car that had prior documentation of none OEM parts on it or fluids installed in it. Hence Budds will not go out on a limb for anyone as the Budds name is not just a name it's a Brand. Welcome to Oakville where ppl pay for excellence! Maybe they will do the research for MCI and determine if non OEM parts caused a problem and not even present it for warranty or tell you to take it else where?

Kevin, this doesnt make any sense " we will not fix a broken stocked car" this doesnt need to become personal as to why i would not be able to proceed to perform the requested parts removal from yourself on your vehicle until your camvap case comes to a resolve with Mazda Canada.

if there are any further questions about this "not modd friendly" thread please ask myself or andrew directly. since Budds has taken us into the Budds family there has been nothing but positive changes at our dealership and the note of a non OEM or any aftermarket installed parts is not a new practice.

[omalak]

great, i need a new dealership for sure now.

I have had no mods listed on my invoices in the past.

Anyone have recommendations for another dealer?

Ryan where do you take your car? MoT?

[Pereira11]

wow Kevin totally uncool thread. You know there is so much more to your story so tell the whole thing. i have always been cool with you but this is a very dumb thread to post.

this forum is getting out of hand...

[Kris"Speed3"CWP]

The fact of the matter is most mods will not affect your warranty but to have the added B.S on a dealer or dealers calling you out on nonsense is over the top!

Sway bars with grease able fittings, tower house brace for front or rear, springs & shocks motor mounts etc. all could be used to deny a claim or just give you more hassle when MCI cannot prove that was the root cause to the failure.

Why call out your customer base and have documentation for Mazda to have that they normally would not have in order to make life more difficult for your customers.

Mazda owners love their cars and want to personalize them make then sound better or make them more unique not everyone is power hungry, if a customer puts a dealer installed spoiler on their car and bigger rims at time of purchase and their trunk lid starts to rust or a wheel bearing goes are you going to tell them that they are partially at fault as car has none OEM parts and decline free rust/bearing repair.

P.S dealers makes most of their money in parts and accessories is big, to cut your own throats by listing it on invoices is nonsense when its not required. Maybe if you sell the parts you wont list them lol what ever it is its just bad business for the end consumer to be called out on something that has no effect on anything, that just leaves a door open to slam the customer in the back on the way out!:(:rolleyes

[-RJ3-]

Having. Your mods listed in an invoice is like a history report Eg. They list coil overs and all of a sudden you hear clunking sound

They can easily say your suspension has changed. This would then reduce time to find out what has happened, and point their techs to the right direction. Eg End links need replacing.

New dealership, new rules, if your not happy then it's your decision not John's to do something about it.

[Kris"Speed3"CWP]

wow Kris totally uncool thread. You know there is so much more to your story so tell the whole thing. i have always been cool with you but this is a very dumb thread to post.

this forum is getting out of hand...

I thought is was really uncool that I had it on my invoice to when I was not informed prior!

Yes Andrew you have always been good to me and ppl I have referred to your dealership it's not about calling out ppl's name on here to but if you feel you must then go ahead just like the previous owner did Not cool!!

Yes I had mods on my car a QEW installed Mazdaspeed CAI and a Turbosmart recirculation valve that you guys put on. Did these cause the problem NO! Did MCI throw QEW under the bus yes!! At the end of the day there is nothing more to this story!!

I had work done on my vehicle and was not informed prior to the tech putting the oil supplied in my car that this is what was going to be documented on my invoice maybe I would of said don't worry about it and took my car else where? I was not told a thing about recommended oil etc.. so to have it in black and white under new policies by Budds was a shock.

[Aitch]

Alright that's enough. As noted by the dealership's employees, this is not a new practice. Now other members are aware of it, if they weren't before. No need for the endless ranting about what Budd's will or won't do with that information, which is just conjecture at this point.