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Jenuine
02-25-2014, 01:39 AM
Wanted to get some off topic advice. I bought my dad a brand new laptop on Sunday and just now, upon starting it up, an error message popped up saying that there's a hard disk problem and referenced the code 301. It warns of an imminent hard drive failure.

Anyone know what the issue is and if the hard drive is actually gonna fail?

I won't have time to take it back to Future Shop yet, but does anyone know if it would be possible to take it back and exchange it for a different laptop? Is there a time limit that I have to do this? I really don't wanna keep the laptop at this point nor do I wanna use HP's warranty to get the hard drive replaced. We've only had it for about a day so if the hard drive is already failing, I can't imagine what else is gonna fail. This was supposed to be a laptop that he could keep for a long time :(

tmpz
02-25-2014, 07:39 AM
I think you have 14 days to take it back and get a straight up exchange.

Hyperion
02-25-2014, 08:47 AM
Take it back. You do have the 14 days.
But stay away from hp. I have one right now and it's the worst use of my money ever.

Jenuine
02-25-2014, 08:49 AM
Take it back. You do have the 14 days.
But stay away from hp. I have one right now and it's the worst use of my money ever.

I learned that the hard way lol, definitely never buying HP again.

fruitloops
02-25-2014, 11:11 AM
I have the hp envy and no problems here. Love it.

Edit: my dad also has one, and has no problems. I did have problems with Asus though.

Jenuine
02-25-2014, 02:23 PM
I have the hp envy and no problems here. Love it.

Edit: my dad also has one, and has no problems. I did have problems with Asus though.

I never bought an HP for myself before but I've always been told to stay away. Apparently HP is at the bottom of the pack in terms of reliability and Asus is at the top. I'm sure the HP I got was a lemon and one in a thousand but it's scared me off. I exchanged it for an Asus :)

genericmoniker
02-25-2014, 02:34 PM
Its a case of you get what you pay for. Failure rate for entry level HP is quite high, but their higher end stuff is great. I've had a couple problems with both Asus and Apple products, but have had nothing but great Dell experiences. Glad to hear things worked out!

tmpz
02-25-2014, 03:25 PM
HP is the worst. HP overheats, you'll notice it gets pretty toasty. Things will start to fail: hard drive, wifi, video card, cpu...

The build quality is also really bad, it's all cheap plastic. The Envy line up is better built, but still I hate HP.

Go with ASUS, Lenovo, Apple.

fruitloops
02-25-2014, 03:31 PM
I don't find my envy overheats at all, not super plastic either. I went through 3 Asus laptops, all 800$ laptops, and they all had the mousepad stick and they didn't close nicely. They felt plastic to me.

Jenuine
02-25-2014, 03:37 PM
HP is the worst. HP overheats, you'll notice it gets pretty toasty. Things will start to fail: hard drive, wifi, video card, cpu...

The build quality is also really bad, it's all cheap plastic. The Envy line up is better built, but still I hate HP.

Go with ASUS, Lenovo, Apple.

After researching the issue I had with HP, it apparently is common and someone said it was attributed to it running really hot. Giving Asus a try, hopefully it lasts. I've heard nothing but great things about it.

SilentJay
02-25-2014, 03:57 PM
Like any other mass-produced product, you'll have some people who swear by one brand but have other people curse that same brand.

Little Xiao Mei could have been having a smog-induced asthma attack when she was assembling that laptop at the Foxconn factory and dropped the drive.

Through my travels, HPs have failed far more often than any other brand, followed by Dell.

SilentJay
02-25-2014, 03:58 PM
Like any other mass-produced product, you'll have some people who swear by one brand but have other people curse that same brand.

Little Xiao Mei could have been having a smog-induced asthma attack when she was assembling that laptop at the Foxconn factory and dropped the drive.

Through my travels, HPs have failed far more often than any other brand, followed by Dell.

Hyperion
02-25-2014, 04:08 PM
Running really hot you say?
http://i.imgur.com/Wg6kFQT.jpg
(151F)

Jenuine
02-25-2014, 04:27 PM
^ omg lol isn't that really bad?

krimsalt
02-25-2014, 04:28 PM
Like any other mass-produced product, you'll have some people who swear by one brand but have other people curse that same brand.

Little Xiao Mei could have been having a smog-induced asthma attack when she was assembling that laptop at the Foxconn factory and dropped the drive.

Through my travels, HPs have failed far more often than any other brand, followed by Dell.

Dell is the worst. Agreement to that


Go Lenovo. I've had two of them and they've proven to be nearly bullet proof

Jenuine
02-25-2014, 04:29 PM
Like any other mass-produced product, you'll have some people who swear by one brand but have other people curse that same brand.

Little Xiao Mei could have been having a smog-induced asthma attack when she was assembling that laptop at the Foxconn factory and dropped the drive.

Through my travels, HPs have failed far more often than any other brand, followed by Dell.

Lol that made me laugh. I know with any brand the hard drive could fail at any time so I guess we take a gamble regardless of what brand we get.

krimsalt
02-25-2014, 04:42 PM
Lol that made me laugh. I know with any brand the hard drive could fail at any time so I guess we take a gamble regardless of what brand we get.

Most computer harddrives are Toshiba anyway. Computers are like cars now where a lot of parts are shared

fruitloops
02-25-2014, 08:59 PM
Lenovo is one if the best. I just couldn't afford that at the time

Jenuine
02-25-2014, 09:08 PM
Dell is the worst. Agreement to that


Go Lenovo. I've had two of them and they've proven to be nearly bullet proof

I have a Lenovo Thinkpad at work and it's great, but the ones I've seen at Future Shop are really expensive. Would've gotten it if it was in my price range... My dad's laptop is for very basic use: email, internet, watching movies, uploading pictures, etc. so I couldn't justify spending $1000+. I paid $100 more for the Asus when I exchanged the HP so it wasn't too bad.

Zotaga
02-25-2014, 11:37 PM
Sounds to me like someone's already owned that computer before, did something stupid, returned it, Futureshop re-packaged it and re-sold it to you.

If you return it, make sure you tell them you don't want a re-furb.

If you can, look into Acer. They are a solid brand with some good products.


Wanted to get some off topic advice. I bought my dad a brand new laptop on Sunday and just now, upon starting it up, an error message popped up saying that there's a hard disk problem and referenced the code 301. It warns of an imminent hard drive failure.

Anyone know what the issue is and if the hard drive is actually gonna fail?

I won't have time to take it back to Future Shop yet, but does anyone know if it would be possible to take it back and exchange it for a different laptop? Is there a time limit that I have to do this? I really don't wanna keep the laptop at this point nor do I wanna use HP's warranty to get the hard drive replaced. We've only had it for about a day so if the hard drive is already failing, I can't imagine what else is gonna fail. This was supposed to be a laptop that he could keep for a long time :(

Lmmorden
03-02-2014, 12:58 AM
Hp = help please, also notorious for HD failures. Use them at work and if the hard drive is good , they seem to last. I personally go for aver because they are budget brand and notebooks tend to have issues with either cooling or battery after a year anyways... Return it