Buy Online - Pickup In Store

[SomeGuy]

What's the freakin point? I don't see the logic in it. If the store has it anyway and I have to go to the store to pick it up I could just go and get it myself off the shelf too. It also gives me a chance to compare other products on the shelf with the one I'm getting to see if it really is of the right quality/features/etc that I want. The only way I can see it make sense is if the product isn't stocked on the shelf (limited availability) and/or it were cheaper or something. Stupid consumer world.

[asyed]

maybe someone wants something that is in limited quantities and wants to "reserve" one for themselves...


just an idea....

[Nikhil Pali]

maybe someone wants something that is in limited quantities and wants to "reserve" one for themselves...


just an idea....

+1, I once bought hdmi cable that was on sale online. But sale was ending that day and I wasn't able to go grab it from the store. So, paid online and picked it the next day. Also, there were only 2 piece left.

[07carbon3]

What's the freakin point? I don't see the logic in it. If the store has it anyway and I have to go to the store to pick it up I could just go and get it myself off the shelf too. It also gives me a chance to compare other products on the shelf with the one I'm getting to see if it really is of the right quality/features/etc that I want. The only way I can see it make sense is if the product isn't stocked on the shelf (limited availability) and/or it were cheaper or something. Stupid consumer world.

did you just get a email from Canadian tire? lol

[Default User]

Honestly - Best buy has "web deals" that aren't honoured in-store.

I tried just walking in to buy a computer- and the price was $100 more. No matter how much I tried to tell them - even showing I on their Demo computers - they wouldn't honour the price.

So I used their demo computer - ordered it on-line for pick up in store, and waited 15 minutes for the order to go through.

[tmpz]

To reserve stock, sale price and save on shipping.

For example, I bought Bravely Default from NCIX and choose pick up in store because:
1. There's only 2 copies at the Warehouse location, all sold out everywhere else
2. I didn't want to drive there on that day
3. Shipping cost extra

The other copy was sold less than 24 hour later. If I waited to go to the store, it would've been sold out.

[SomeGuy]

To reserve stock, sale price and save on shipping.

For example, I bought Bravely Default from NCIX and choose pick up in store because:
1. There's only 2 copies at the Warehouse location, all sold out everywhere else
2. I didn't want to drive there on that day
3. Shipping cost extra

The other copy was sold less than 24 hour later. If I waited to go to the store, it would've been sold out.

I could understand if the stores doing it didn't need the store you're picking up from to have stock. That's great if they will ship into the store from their warehouse for you. Usually it's just someone else walks around the store/stock room and gets the items for you though.


did you just get a email from Canadian tire? lol

Yup lol Canadian Tire is the biggest wtf, they almost always have stock, they don't have online only sales, they offer rainchecks on almost everything, anything that goes on sale goes on again within a month, etc

[The Wolf]

Honestly I wish grocery stores would do this. Imagine clicking a few boxes and then going down to the store and your cart is all bagged and waiting.

[m_bisson]

Honestly I wish grocery stores would do this. Imagine clicking a few boxes and then going down to the store and your cart is all bagged and waiting.

Nah, not for fresh food. Sometimes, even if I have something on my list, I won't buy it if it doesn't look right. Even for something like bread, I'll go through a few of my favourite brands and just buy the one with the furthest expiry date.


Canadian tire, on the other hand...... wtf.

[Mitchell3]

Honestly I wish grocery stores would do this. Imagine clicking a few boxes and then going down to the store and your cart is all bagged and waiting.

Yesssss


Nah, not for fresh food. Sometimes, even if I have something on my list, I won't buy it if it doesn't look right.

Edit: good point lol

[The Wolf]

Nah, not for fresh food. Sometimes, even if I have something on my list, I won't buy it if it doesn't look right.

TRUE! forgot about produce.

[XTOTHEL]

It's a convenience thing? If I don't want to walk around the store and search for something I could just search for it on their site, reserve it, go to the cash register and pay for it. In and out.

[m_bisson]

WHAT THE ****?!!?

You guys BOTH quoted me before I even hit the "Post" button.....

[bubba1983]

Honestly I wish grocery stores would do this. Imagine clicking a few boxes and then going down to the store and your cart is all bagged and waiting.

Grocerygateway.com .....more or less...

[The Wolf]

Grocerygateway.com .....more or less...

pretty much haha

[ryan2.3]

Honestly I wish grocery stores would do this. Imagine clicking a few boxes and then going down to the store and your cart is all bagged and waiting.

Sam's club down here in the US does this. I can fill a cart online during the day and when i'll be arriving and they'll have a cart ready for me all good to go

[jeffjones]

Why not? Company makes more money as that is one less salesperson they have to employ.
Customer saves time as they don't have to look all over the store for the specific model they are after and get harrassed by commission salepeople.

[SilentJay]

Don't forget - Remember a few years back when people were getting sealed iPad boxes with rocks/bricks/nothing inside? Try convincing the store that the box was empty when you got it.

If it's a pricey item, get the item shipped to the store, open it in front of an associate, power it on if you want. Bam, instant insurance and credibility.

[rajin929]

it's not so much the salespeople, but more to do with a more efficient supply chain allowing for better inventory management and cost savings.

it costs a lot of money to have large stores with every single product for sale on the shelves.
it costs a lot of money to keep that inventory replenished.
higher inventory at store + larger inventory at warehouse = a lot of company capital tied up.

let's say you have 4 items that belong to the same category..
if item A and B are hot sellers, then spend the money to move the inventory to all stores and keep replenishing stock.
if item C and D not so much, then it makes sense to only ship out that item on an as-need basis when the customer orders it.

Clothing stores are a good example, take Hudson's Bay for instance....they have hundreds of thousands of items and sizes/styles in stock, but even then they still only carry a lesser %'age of all items available for sale.

[SomeGuy]

Don't forget - Remember a few years back when people were getting sealed iPad boxes with rocks/bricks/nothing inside? Try convincing the store that the box was empty when you got it.

If it's a pricey item, get the item shipped to the store, open it in front of an associate, power it on if you want. Bam, instant insurance and credibility.

For a store like Canadian Tire where there is no online shipping anyway, this is a mute point.


Why not? Company makes more money as that is one less salesperson they have to employ.
Customer saves time as they don't have to look all over the store for the specific model they are after and get harrassed by commission salepeople.

They have to employ somebody to get the products ready for you and do the leg work, before you'd do it yourself. The cash portion remains the same essentially as you tend to pay when you pick up.



it's not so much the salespeople, but more to do with a more efficient supply chain allowing for better inventory management and cost savings.

it costs a lot of money to have large stores with every single product for sale on the shelves.
it costs a lot of money to keep that inventory replenished.
higher inventory at store + larger inventory at warehouse = a lot of company capital tied up.

let's say you have 4 items that belong to the same category..
if item A and B are hot sellers, then spend the money to move the inventory to all stores and keep replenishing stock.
if item C and D not so much, then it makes sense to only ship out that item on an as-need basis when the customer orders it.

Clothing stores are a good example, take Hudson's Bay for instance....they have hundreds of thousands of items and sizes/styles in stock, but even then they still only carry a lesser %'age of all items available for sale.

Which makes sense for some stores, but Canadian Tire? Hardly, their inventory is 100% in store short of auto parts.

[jeffjones]

They have to employ somebody to get the products ready for you and do the leg work, before you'd do it yourself. The cash portion remains the same essentially as you tend to pay when you pick up.



But does the salesperson usually bring your stuff from the warehouse out to your car or does the warehouse worker?
You are cancelling out 1 job of the salesperson and having it filled with the customer in which you don't have to pay.