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SSA75 - SSP75 "aka" door lock issue
I have not had a break in but contacted Mazda of Toronto service about the door lock kit.(Monday Jan 7)
They didn't know anything and directed me to Mazda Canada.
Talked to Gyro Mazda and they had all the info.
They said Mazda has the kits and will contact me about installing it.
So I called Mazda Canada and they are ordering the kit and sending it to Gyro .
Also, until March1, Mazda will rebate $100 if you have an alarm system installed with a shock sensor.
Of course, the first thing they said was that there isn't a defect in the car!
Whatever...
Anyway, at least Mazda is willing to do something.
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Re: Latest info on door lock problem
I'd like to know how much the "fix" will cost with installation and how long it will take. Please post up when you get the details.
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Re: Latest info on door lock problem
I'd like to know about the "fix" too.
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Re: Latest info on door lock problem
is there anymore information on the $100 rebate? i'm going to guess it only applies for mazda alarms and not aftermarket ones?
i think i'm going to get the kit installed if i can on my 07.
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Re: Latest info on door lock problem
Yeah please post the cost and the details so that those of us interested can get this done.
Does the kit come with instructions? I will probably install it myself if it does.
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Re: Latest info on door lock problem
The dealer, of your choice, installs the door kit at no charge.
As far as I understand, the alarm doesn't have to come from Mazda.
Contact Mazda customer service at...
http://www.mazda.ca/root.asp
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Re: Latest info on door lock problem
It's free. Called mazda canada asked for this part. Sent it to the dealer and dealer installed it for free. That easy!!
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Re: Latest info on door lock problem
wow nice,
so you just call mazda canada?
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Re: Latest info on door lock problem
I have been in talks with someone as well about this topic and the recall is true as KeithB said. I believe it is just being addressed as we speak and that all effected vehicles will be receiving a letter from Mazda personally. From what I understand, it will not be completed unless your have authorization from Mazda Canada in the form of a letter.
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Re: Latest info on door lock problem
I will be calling them first thing tomorrow.
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Re: Latest info on door lock problem
Good news!
I just called them and the customer service rep confirmed that we will all be receiving a letter in a month which details the whole process of getting this done.
She said it is not a recall - it is a customer satisfactory thing.
It is free of charge. You just have to make an appointment when you get the letter.
Also, the dealerships do not have the parts yet, but they are being sent out.
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Re: Latest info on door lock problem
Good to hear, I guess the squeeky wheel gets the oil eh?
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Re: Latest info on door lock problem
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Re: Latest info on door lock problem
and whats the rebate deal ?
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Re: Latest info on door lock problem
Quote:
Originally Posted by
MPS
and whats the rebate deal ?
I forgot to ask about that. I'm guessing it will be in the letter.
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Re: Latest info on door lock problem
Would the rebate deal be only for the preJan07 cars or all?
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Re: Latest info on door lock problem
some 1 plz call back and ask
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Re: Latest info on door lock problem
I hope I get this letter soon so that the issue can be resolved quickly... I know its taken 3 years but better late then never I guess....
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Re: Latest info on door lock problem
Vlad why don't you call? :P
Honestly, I don't understand why we would get a rebate at all. Why do they owe us money? They're upgrading the car.
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Re: Latest info on door lock problem
maybe they figure to give us the refund, as an apology or as an incentive to have upgraded the system on our own?? just a thought
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Re: Latest info on door lock problem
Or for those who have spent the extra $$$ on a shock sensor/aftermarket alarm.
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Re: Latest info on door lock problem
Thanks for this information! I'm going to call them tonight or monday! :)
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Re: Latest info on door lock problem
Quote:
Originally Posted by
cwp_sedan
Or for those who have spent the extra $$$ on a shock sensor/aftermarket alarm.
OK that makes sense.
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Re: Latest info on door lock problem
Quote:
Originally Posted by
Skarbro
OK that makes sense.
But that's just a theory
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Re: Latest info on door lock problem
Quote:
Originally Posted by
Gizzmo_jr
Would the rebate deal be only for the preJan07 cars or all?
I would like to know as well if anyone has this information.