Originally Posted by
zdpz
I bought my car new from Mazda of Toronto in 2009. I was helped by a sales associate who had a whole desk of awards. I'll just use initials R.K.
After buying my car, I never got a welcome package. The sales associate would not return my calls when I asked about the welcome package (which my friends who bought their mazdas new got.)
I'm glad I didnt buy the extended warranty that they were trying to scare me into, because it's been 2.5 years and the car is running without a cough. Great car!
Lastly, after my first 8000KM the tech I spoke with who handled my case made me get Tire Rotations! He had me convinced it's good practice to rotate them in the begining so that it keeps the vehicle balanced to help it break in. What a load of horse crap that was.
To say the least I never went back to them after that. I never even got a call or message regarding the recall on the Steering Wheel and the Washer Wipers. So I am disappointed in Mazda for not following through on this (I'm sure everyone has their own experience, but this was my bad experience).