Mazda of Toronto Parts Experience (Nate)

Quote:

---

Originally Posted by Mitchell3

Off topic but that interests me as I rarely hear of unhappy people and only had one bad experience myself which was just a mistake on their part.

---

If you would really like the details, feel free to shoot me a PM. Coles notes: The most disorganized shop I have ever purchased from in my life. As a result, I had two bad experiences. Do not get me wrong though, they are all really nice guys and I think they do the best they can, but I felt if I wasn't in the "in" crowd, you get shit service.

Sorry OP...carry on.

Quote:

---

Originally Posted by roachkillah

this sucks, as i need to get some parts, and this was my go to place
hearing all these stories now makes me want to go elsewhere
Joe and Theo need to come back.

---

+1

I need to change my pads and rotors, hopefully Nate is okay with me.

In my experience even with the discount it wasn't worth the hassle, because they gave me the wrong parts I couldn't even take advantage of the discount and had to buy my mechanics aftermarket parts

I picked up some in-stock items today. Strut bearings and rear trail arm bushings. Everything went smooth.

I dealt with Steve who, was a bit short with a customer on the phone but it seemed like the person had no idea what they wanted, nor what their name or email address was lol. He was okay with me for the most part.

He applied the discount with me mentioning TM3 and didn't even think twice.

Still too bad you guys had a bad experience. :(

Is there an email (or TM3 contact) for someone to deal with from parts (in place of Joe)?

Quote:

---

Originally Posted by matt9

Is there an email (or TM3 contact) for someone to deal with from parts (in place of Joe)?

---

Nope. No one there in parts currently deals with the forum aspect.

When dealing with the younger guy who works there, I was told he is unable to apply the tm3 discount and needs another more senior person to do it. I now go to Prima Mazda for my parts needs. They give a larger discount, and know what they are doing. I may sound like a Prima rep lately, but it's just because I am very happy with their service.
Prima Mazda!
eric

Quote:

---

Originally Posted by Stretch

When dealing with the younger guy who works there, I was told he is unable to apply the tm3 discount and needs another more senior person to do it. I now go to Prima Mazda for my parts needs. They give a larger discount, and know what they are doing. I may sound like a Prima rep lately, but it's just because I am very happy with their service.
Prima Mazda!
eric

---

+1 for Prima as well...I didn't get any parts from them but I take my car there for service and am very happy with them...Also they have no problems applying discounts