2010 headlight lens melting/frosted

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Originally Posted by hit26k

went to wash the car this morning and sure enough I see condensation build up in the headlights....:bang

I'll be adding my name to this list as the dealer has now ordered a new set of headlights for me and will be replacing them soon. Damn, I thought I was one of the lucky ones...:(

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LOL.. I had the same bad luck! (different scenario) went in to claim one headlight about the frosting, sure enough, I recently saw my other headlight was doing the same thing. Called the service manager and he quickly informed me that its back ordered and sometimes could wait about 5 weeks for a replacement depending on stock. He mentioned that to save time he would add the other headlight to the list so that I wouldn't have the hassel to come in until everything was there.

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Originally Posted by chan7

LOL.. I had the same bad luck! (different scenario) went in to claim one headlight about the frosting, sure enough, I recently saw my other headlight was doing the same thing. Called the service manager and he quickly informed me that its back ordered and sometimes could wait about 5 weeks for a replacement depending on stock. He mentioned that to save time he would add the other headlight to the list so that I wouldn't have the hassel to come in until everything was there.

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I drove to the dealership right away after seeing it. Both headlights have condensation for me at the same time. Dealer said it would take a 2-3 days for the parts to come in.

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Originally Posted by hit26k

I drove to the dealership right away after seeing it. Both headlights have condensation for me at the same time. Dealer said it would take a 2-3 days for the parts to come in.

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Are you serious? The service manager told me it takes long because of back orders. Its almost been 3 weeks now, wondering if their bsing me? Should or could I take it to another dealership?

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Originally Posted by chan7

Are you serious? The service manager told me it takes long because of back orders. Its almost been 3 weeks now, wondering if their bsing me? Should or could I take it to another dealership?

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backorder means parts are comming in from japan. So 3 weeks seems normal. depends on how many people are ahead of you to receive new lights aswell and depending on how backed up the manufacturer that makes the product is. Do not go to another dealer because then the dealer will be stuck with stock they do not need. Just wait it out

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Originally Posted by McGuyver_3

backorder means parts are comming in from japan. So 3 weeks seems normal. depends on how many people are ahead of you to receive new lights aswell and depending on how backed up the manufacturer that makes the product is. Do not go to another dealer because then the dealer will be stuck with stock they do not need. Just wait it out

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Thanks McGuyver, I'll just waited out like you've mentioned. Guess my concern is because of some negative feedback of the dealership and they've screwed me once already.

When I had my lights assemblies replaced last week it only took a few days for Mazda to get them in stock.

I took mine to the dealers yesterday and told me they need to order it but should only take 1 day. This morning already received a call telling me i can schedule my appointment. Mine is going in during lunch time and should get it back when i get off .... =D

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Originally Posted by wilboy

I took mine to the dealers yesterday and told me they need to order it but should only take 1 day. This morning already received a call telling me i can schedule my appointment. Mine is going in during lunch time and should get it back when i get off .... =D

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thats what you call good dealer service. I ordered my headlights and they came in 2 days later but I was never told. I only found out after going in and asking. Needless to say, I've booked an appointment this Saturday....

Just an update.... definitely its good dealer service, i got a ride to and from work (dealer courtesy car), car was washed, smiling driver even thou i was late 10 minutes, everything was done within 4 hrs.

but back to the fix, i dont like the new headlights, I noticed a very big difference in the light output... oh well i guess thats going to be another mod.... =D

Just an update...went to the dealership today to get both headlights fixed under warranty, after 2.5 hours waiting it was finally done. As I made my inspections of both headlights, there were scratched as if the headlights were used or taken off another car. They claim it was straight from the box, but agreed that this was not correct and ordered me another headlight. I'm just so fustrated that someone doesn't look at the parts before either calling me or replacing the parts on the car.

Did the dealer confirm that it is condensation and not something that is the result of bulb heat discharge?
Don't HIDs produce less heat output than halogens? They consume less power....

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Originally Posted by Lars

It is the DRL's that produce the 'frosting' in the headlight assemblies, not the xenon bulbs.

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Oh? And this has been confirmed via a technical service bulletin from Mazda?

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Originally Posted by raghtal

Oh? And this has been confirmed via a technical service bulletin from Mazda?

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Yes that is why on most affected vehicles an inline resistor is added in and the drl bulbs are changed from osram to phillips bulbs like i stated earlier. I have taken a fogged up housing apart before and yes it is the drl bulb

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Originally Posted by McGuyver_3

Yes that is why on most affected vehicles an inline resistor is added in and the drl bulbs are changed from osram to phillips bulbs like i stated earlier. I have taken a fogged up housing apart before and yes it is the drl bulb

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Thanks. Didn't realize this was a six page thread. I read it from the beginning, woah. My GT only has 1000kms on it. I'll get mine checked out.

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Originally Posted by raghtal

Thanks. Didn't realize this was a six page thread. I read it from the beginning, woah. My GT only has 1000kms on it. I'll get mine checked out.

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mine were good until i hit about 7000km. and then yea....:bang

I know there is a point where the honeymoon period with your new car ends. It's usually the first snap back to reality that your chariot is an engineered work of mechanical limitations that will fail you.

In reading about the 'fix' how do the more mechanically inclined feel about the 'solution'. Seems "stop gap" and "cost-containment" centric.

update:

So I took my car into the dealership to have the headlights changed. I picked up the car this morning and no condensation, great. While I was driving to work, I decided to test out the HID's and it turns out that the passenger Bi-Xenon is half the brightness of my driver side. I don't know what the issue could be but I called the dealer back and the car is going back in Saturday for them to have a look at. I'm a little frustrated but shit happens. I'll post another update come Saturday.

better enjoy the GX while you can...karmas a bitch when you make fun of my trim :)

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Originally Posted by phil05gx

better enjoy the GX while you can...karmas a bitch when you make fun of my trim :)

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LOL I have my car back now i just hate having to take it back :(

Can anyone who is POST recall who had the philips bulbs from the beginning confirm as to whether or not the dealer still installed the inline resistors. Thanks to a friend I was able to get my hands on a brand new set. I just don't know if I should install them. Is the replaced headlight bucket actually any different than the one that melted? If not then I'll defly install them.

Update:

so after almost two weeks, and four trips back and forth to the dealer, my headlights are finally fixed. I won't really know until I drive at night but since the initial replacement, I haven't had any issues in regards to frost/condensation build up.

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Originally Posted by Lars

Argh - both my headlights are starting to see the same problem again. Not happy. Back to the dealer...

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Just pull the drl/ars fuse problem solved lol Then do the indy fog mod. i know how to do it now on the 2010's Its alot more work and material (the whole bumper HAS to come off) but its worth it

I'm getting LED DRL....that will fix the problem.

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Originally Posted by Lars

From people's reports, this seems to only affect GT models with bi-xenon lamps. Are there any GX/GS 2010 owners with this issue?

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is this frosting or something else (im such a noob)?

http://imgur.com/EGt6L.jpg

http://imgur.com/xDQz3.jpg

Nope that is normal what you are seeing. look at page one of this very thread and you will see pictures of the melting frosting.

HOWEVER what this frosting is, is the bulb burning to hot causing a white smoke covering the inner side of the lense. now if you were to bake open the light yourself then yes you would be able to fix this problem yourself BUT because these issues are dealer warrantied why bother just take it to the dealer