UNIBODY COLLISION - HORRIBLE EXPERIENCE.

I did a horrible mistake choosing this shop. Do your google search as well, there are already bad feedbacks.

Here is the short story:

Dishonest person and poor job quality.

Paint quality: Spotty painting over the dust and unclean/unprepared surface.
There are remains of paint flow and drops at the parts edges.
Some part edges were not painted properly.
Few missed spots of rust that I was asked to fix.
There are remains of the paint at the windshield and even at the car interior.
Car was returned more dirty than I brought to him with pieces of dirt in the trunk and in the car.

Time: Sam Dobrovoljac promised the car will be ready in 2 weeks.
3d weeks he was feeding me up every day with promises.
Did the job only at the 4th week. For all this time DID NOT suggest any car loaner, compensation or discount.

Money: the amount of money was enough for real quality.

Mitchell estimation for work was done, but keep hidden from me.
When I saw and got it into my hands, Sam angry requested to return it.
When I asked for the proof of changed parts he sent me to dig in the garbage.

The reviews on their sponsor page here mention the same or similar problems you're having with this particular shop. Try also posting your review in their feedback thread and sponsor page.

Still very glad I didn't take my car to this crappy shop. Sorry to hear about this.

Damn...sorry for your experience. Sad to hear that things havent changed.

Ban unibody

I have a problem when someone joins TM3 just to post negative reviews. Do you even have a mazda3? As much as UniBody has been a problem to quite a few members, they should be able to defend themselves as long as they are still a sponsor. Now, we'll have to see if that even remains.

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Originally Posted by jonjon72

I have a problem when someone joins TM3 just to post negative reviews. Do you even have a mazda3? As much as UniBody has been a problem to quite a few members, they should be able to defend themselves as long as they are still a sponsor. Now, we'll have to see if that even remains.

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As much as I usually agree with first post reviews, this doesn't surprise me.

We'll see what happens with Uni-Body as a sponsor. They said they were going to step things up but obviously this hasn't happened.

It depends on how long ago this happened though. I remember after the last wave of negative reviews not too long ago, Uni-Body posted that they acknowledge the mistakes and are making changes. Well, did this incident occur before these changes or after? If it happened after, then I'd be a little worried...

Quote:

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Originally Posted by cwp_sedan

As much as I usually agree with first post reviews, this doesn't surprise me.

We'll see what happens with Uni-Body as a sponsor. They said they were going to step things up but obviously this hasn't happened.

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Agreed, they have alot to atone for on this forum to get anyone to consider them as an option.

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Originally Posted by Roconne

It depends on how long ago this happened though. I remember after the last wave of negative reviews not too long ago, Uni-Body posted that they acknowledge the mistakes and are making changes. Well, did this incident occur before these changes or after? If it happened after, then I'd be a little worried...

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+1

Quote:

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Originally Posted by jonjon72

I have a problem when someone joins TM3 just to post negative reviews. Do you even have a mazda3? As much as UniBody has been a problem to quite a few members, they should be able to defend themselves as long as they are still a sponsor. Now, we'll have to see if that even remains.

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Good point

Quote:

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Originally Posted by jonjon72

I have a problem when someone joins TM3 just to post negative reviews. Do you even have a mazda3? As much as UniBody has been a problem to quite a few members, they should be able to defend themselves as long as they are still a sponsor. Now, we'll have to see if that even remains.

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+1 I agree. Might be another body shop bashing this one. Who knows...

Considering he still only has 1 post, bashing a sponsor, it is very suspicious. Seems kind of like the Downsview Auto reviews....

Quote:

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Originally Posted by jonjon72

I have a problem when someone joins TM3 just to post negative reviews. Do you even have a mazda3? As much as UniBody has been a problem to quite a few members, they should be able to defend themselves as long as they are still a sponsor. Now, we'll have to see if that even remains.

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+4

Quote:

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Originally Posted by stevenma188

Considering he still only has 1 post, bashing a sponsor, it is very suspicious. Seems kind of like the Downsview Auto reviews....

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+1

hasn't logged in since he posted the review.

Quote:

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Originally Posted by jonjon72

I have a problem when someone joins TM3 just to post negative reviews. Do you even have a mazda3? As much as UniBody has been a problem to quite a few members, they should be able to defend themselves as long as they are still a sponsor. Now, we'll have to see if that even remains.

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you do have a valid point.
but it could also be someone from different forum who had terrible experience with Unibody. (could be other car forum like acura,honda, etc)
Maybe he/she just wants to spread the word to warn others.
It's up to the reader to judge.

as for me... why risk anything... go with SP who has pretty much 0 negative reviews.

^ exactly. Maybe they googled uni-body. The TM3 website comes up a couple of times when you serch them actually...

I'd be more suspicious if it was an exceptionally good review, especially after all the negative feedback they've been getting lately...

Lets just say I am more inclined to take feedback from someone on the forum who has built a reputation rather than someone who posts once to twice on the forum.

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Originally Posted by jonjon72

Lets just say I am more inclined to take feedback from someone on the forum who has built a reputation rather than someone who posts once to twice on the forum.

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+1

(beating a dead horse with the +1's :chuckle)

Wouldn't mind seeing pics of the work.

haha even just by replying to this thread.. and bumping up this thread = negative publicity for unibody.

let's just call it a day and lock it lol

yeah but no one with one post ever bashed Downsview Auto
only good reviews
i think OP is legit
Unibody has a bad rep and all the member know that

Quote:

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Originally Posted by stevenma188

Considering he still only has 1 post, bashing a sponsor, it is very suspicious. Seems kind of like the Downsview Auto reviews....

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Quote:

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Originally Posted by MPS

yeah but no one with one post ever bashed Downsview Auto
only good reviews
i think OP is legit
Unibody has a bad rep and all the member know that

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Yup. The only real question in my mind is did the OP have this crappy experience before or after UniBody said they were changing how they do things. Because right now the onus is on UniBody to prove to everyone that they've cleaned up their act . Which is going to be very, very hard as they will need people to actually entrust their cars to them -- I'd be leery about even going to them to get parts painted.

Quote:

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Originally Posted by MPS

yeah but no one with one post ever bashed Downsview Auto
only good reviews
i think OP is legit
Unibody has a bad rep and all the member know that

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+1 seems reasonable to me, doesn't matter what car I drive, if I get burnt by bodyshop like this, I would want to spread on every car forum there is to prevent others from going theres

I am not sure his original forum but it seems he did get burned and is spreading the word:
http://www.hondaprelude.to/forums/sh....php?p=1583965
http://www.torontocivics.com/f15/whe...33/index4.html

Honda owner probably.

If OP doesnt post again anytime soon/ever, I'd personally say you should kill the thread. It could be a person to have an axe to grind (former employee or OLD feedback from a time before they made changes).

saying it and doing it is 2 different things
and as we all know ppl don't change ezy

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Originally Posted by Noisy Crow

Yup. The only real question in my mind is did the OP have this crappy experience before or after UniBody said they were changing how they do things. Because right now the onus is on UniBody to prove to everyone that they've cleaned up their act . Which is going to be very, very hard as they will need people to actually entrust their cars to them -- I'd be leery about even going to them to get parts painted.

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Quote:

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Originally Posted by Dave_The_BMXER

I am not sure his original forum but it seems he did get burned and is spreading the word:
http://www.hondaprelude.to/forums/sh....php?p=1583965
http://www.torontocivics.com/f15/whe...33/index4.html

Honda owner probably.

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Nice find, I am guessing the guy drives a EL, from Toronto Civic Club

KXander
Junior Member

Vehicle: Acura 1.7 EL
Join Date: Mar 2009
Member # 27002
Posts: 3

Quote:

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Originally Posted by Noisy Crow

Yup. The only real question in my mind is did the OP have this crappy experience before or after UniBody said they were changing how they do things. Because right now the onus is on UniBody to prove to everyone that they've cleaned up their act . Which is going to be very, very hard as they will need people to actually entrust their cars to them -- I'd be leery about even going to them to get parts painted.

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I have a feeling this guy is legit and it happened after Uni-body said they were changing how they do things. The OP said it ended up taking 4 weeks to do and since he's posting now, it must mean it was completed recently. So assume the job was completed after October 1st, it would mean Uni-body had the car since early September. Uni-body announced the changes on Aug. 26. This tells me nothing has changed! Also, it seems like the OP was starting to look for a body shop in August time frame. http://www.torontocivics.com/f15/whe...33/index3.html

What the OP has said was also consistent with what other members here have experienced as well. My friend too got burned by Uni-body when he had a complete kit painted and installed on his A3 last year. The paint was okay but the front lip fitment was very poor and left a lot of gap. He brought that issue up to them and they blamed the kit. My friend ended up bringing his car to PFAFF and he ended up paying an extra $150 I think to have the lip repainted and re-aligned. When he got his car back, there was no more gap and PFAFF told him that the front lip wasn't installed correctly and that's why there were gaps.

All in all, Uni-body talks a good game but can't seem to back that up.

Quote:

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Originally Posted by shu5892001

Nice find, I am guessing the guy drives a EL, from Toronto Civic Club

KXander
Junior Member

Vehicle: Acura 1.7 EL
Join Date: Mar 2009
Member # 27002
Posts: 3

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This goes to show that a company's online reputation is so important. A high profile blogger or poster can really hurt a company no matter when it happened. This company really needs some damage control and address this issue ASAP. At least explain what happened and explain how it will improve things. This guy posted on at least 3 popular forums. This has to be affecting his business and reputation in a negative way. Hopefully this sponsor can turn things around in terms of service and reputation.

hey guys - this has been brought to my attention - there's been multiple (different?) reviews on various other sites and I have no idea what job / person / vehicle this is related to.

To be honest the vast majority CWP_Sedan's review was accurate and I took the steps to correct such problems - but now I'm seeing little reviews on other sites etc and they are all negative. I'm beginning to think someone is out to get me and hurt me with false negative feedback.

I know I don't have TM3's trust at the moment and that's fair considering what Ryan went through over here - and the door is still open for you Ryan if you wish to deal with me directly - but these reviews that are popping up have to be invalid because they're coming at me all at the same time from different sources (apparently).

I really don't know what to do here now - the shop is running excellent since I've taken over and now I get some random person (or persons) bashing me over the net and I can't do anything about it.

We are consistently busy and my customers walk away happy - I know this because I see this on a daily basis. Sorry I'm very frustrated here.

Also I apologize for not responding sooner. As I said I'm a very busy boy over here!

Well, on the Honda sites linked in an earlier post, on one of the sites he has a post count of 1 and the other a post count of 3. The one he has a post count of three, he signed up in March 2009. He only has a post count of three, but he was on the site today, and maybe he does have posts in non-counting threads In any case, it does seem that he hasn't just created accounts to trash UniBody...


On the three-post site his sig says that he has and Acura 1.7 EL, and he said that there was $3,800 worth of work, paid in cash. So you probably can figure out who this guy is and make things right for him (if he'll let you).

Quote:

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Originally Posted by Noisy Crow

Well, on the Honda sites linked in an earlier post, on one of the sites he has a post count of 1 and the other a post count of 3. The one he has a post count of three, he signed up in March 2009. He only has a post count of three, but he was on the site today, and maybe he does have posts in non-counting threads In any case, it does seem that he hasn't just created accounts to trash UniBody...


On the three-post site his sig says that he has and Acura 1.7 EL, and he said that there was $3,800 worth of work, paid in cash. So you probably can figure out who this guy is and make things right for him (if he'll let you).

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Good detective work there.

Quote:

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Originally Posted by Noisy Crow

...

On the three-post site his sig says that he has and Acura 1.7 EL, and he said that there was $3,800 worth of work, paid in cash. So you probably can figure out who this guy is and make things right for him (if he'll let you).

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I'll gladly remedy any problems that may have occurred as per our guarantee. I don't know how many times I have to state this. I personally don't know of this job / client - I will have to confirm whether or not this is a legitimate customer of ours and I will indeed contact them to solve any problems they may have with us.

Thank for everybody's inputs.

I'll explain some points:

The problem with paint job from UniBody happened in October/2010.

I was completely down and followed UniBody ads all over the Internet, posting my REAL experience. Unfortunately, Google remove my feedback from Google Map without any notification.

Since that time I have an update!
I really appreciate that Rich@UniBody Collision came up with decision to re do car painting. He provided car rental for the time my car was in the shop.

Car painting was done all over again and this time - looks COMPLETELY DIFFERENT!
Painting job was done in a 1.5 weeks.
Painting job is amazing! Car was cleaned in and out.

for all of you guys, who have concerns after my fist post I will give you a tip:

DEAL WITH RICH ONLY. Rich and ONLY is guy @UniBody Collision who would deliver the quality you expected.

November/2010

1.I have REAL experience with Sam@UniBody Collision
2. My problem happened in October/2010
3. Is Mazda paint job way different from Acura/Honda?
4. will be for you guys easier to get shitty painting without feedbacks?
UniBody Collision deals with ALL models, please, consider this fact.

well, I do appreciate that Moderator keeps my feedback and didn't delete at all as Google did at Google Map.

I have an update since that time!

I really appreciate that Rich@UniBody Collision came up with decision to re do car painting.
He provided car rental for the time my car was in the shop.

Car painting was done all over again and this time - looks completely different.
Painting job was done in a 1.5 weeks.
Painting job is amazing! Car was cleaned in and out.

Deal with Rich - this guy keep his word.

Good luck with your next painting job!

Thank you for clarifying. It just seemed suspicious when someone posts 1 post bashing a sponsor, and then disappears.

Glad to have your feedback.

I would like to suggest to the owner of Unibody to please make sure the vehicles you deliver to a customer are CLEANED inside. I picked up a vehicle and it was not cleaned properly inside and the seats had what I think was paint on them. Not to mention white dust on the steering wheel from the mechanics. I also noticed that the part that was painted was not removed off the car but rather painted while still on the vehicle. I could tell where the taping was done without a close inspection. The quality of the work wasn't what I would have accepted had the car been mine but it was however was done.

not again.... lol